I gave Dr. Del Vecchio $2k as a down payment for a BBL back in 2020. I knew I didn’t want to have surgery during the summer so we scheduled for January 2021. In between the time I made the down payment and January I was diagnosed with lipedema. My doctor advised against having surgery because the results would be affected by the fact I had lipedema. As soon as I found out I delayed the surgery and then was advised to cancel all together until after I had lipedema removal surgery.

Terrible customer service. I’ve contacted the office and received an initial response; however, every attempt after has failed. No one returns my calls, texts, or emails. They offer the ability to schedule a virtual consultation, so I did….all through their website. At the consultation time, the doctor did not accept the call through WhatsApp and responded with a text that he was busy. No further follow up after that and no apology for not taking the consult that was scheduled