What steps should be taken if one believes they were injected with black market juvederm plus (silicone)? (Photo)

I believe I was given counterfeit product. I have now learned the price I paid for juvederm plus was much lower than it should've been (325/syringe). I have lumps and facial pain. Hyaluronidase with different dermatologists hasn't helped. After months of trying to get my medical records, I was given a product lot number for the "juvederm" which checked out okay. I believe my records were falsified.

Doctor Answers 2

Counterfeit products

To investigate the authenticity of injectable filler, you can contact Allergan (the company that makes Juvederm), and have them investigate your case. They should have a record of your lot number and the purchaser. The FDA can also investigate these cases, but I think Allergan is a good start.

Saint Louis Dermatologic Surgeon
5.0 out of 5 stars 6 reviews

Contact Allergan and discuss your concerns with them.

Contact Allergan and discuss your concerns with them. If you received a product that was not Juvederm the clinic will most likely be investigated. 


Martin Jugenburg, MD
Toronto Plastic Surgeon
4.9 out of 5 stars 457 reviews

These answers are for educational purposes and should not be relied upon as a substitute for medical advice you may receive from your physician. If you have a medical emergency, please call 911. These answers do not constitute or initiate a patient/doctor relationship.