Thanks for your Sculptra question. Generally when we see patients who come to our office after having been treated by another office we first recommend they speak directly with the person who performed the treatment. If that person is unavailable, there should be another medical professional in the office who can assist you. The next step with Sculptra is to follow the 5, 5, 5 rule – generally massage the treated areas for five minutes, five times per day for at least five days in a row. Also we recommend using a facial cream ideal for massaging. Massaging aids in the distribution of Sculptra, and in many cases allows for a smooth and natural look. Should you feel swelling or pain, you may use an ice pack to relieve these temporary symptoms. I’d also suggest verifying with your board-certified Plastic Surgeon or Dermatologist any additional suggestions. Many patients enjoy the long-lasting effects of Sculptra, however it does require some patience to see the results. Best of luck to you in your aesthetic journey.