What can I do to correct and reverse damage 1 year post fraxel laser? (photos)

My skin has been ruined. I had fraxel 1550 a year ago and the texture of my skin has changed. I suffer from redness,sensitivity, hyperpigmentation and have the orange peel texture. After my first treatment I was in alot of pain felt really itchy. 5 days post fraxel i looked burnt. I wasnt healiing properly and knew something wasn't right. I called the clinic who told me to just apply ointment and be patient. 4 weeks went on and I was still healing. What went wrong and how can I reverse.