Crown came off - am I due a refund or partial refund?

Question

I had a crown done privately (I believe it was a partial crown) on my back top tooth (number 7). I was flossing with normal force and the crown as completely popped off in one piece. I called them and I am currently waiting for it to be re-cemented on. However, I’m worried he isn’t good at his job and now I am nervous. Am I due a refund or partial refund?

Helen Carmenate, DDS · Answer

When a dental crown falls out, it can be due to various factors, including the placement technique or the quality of materials used. In your case, it would be wise to talk to your dentist to understand why this happened. Refund policies vary among dental clinics, so it's important to ask directly at your dental clinic. If you're not satisfied with their response, consider seeking a second opinion from another dental professional. Additionally, check if your dental insurance might cover the repair or replacement of the crown.

Kerem Turgut Atasoy, DDS, PhD · Answer

Hello..Refund is not a common way in those circumstances. Mostly recementation is being done at first. But if the problem does not resolve, the crown may be redone again with no charge.

Crown came off - am I due a refund or partial refund?

Answers (2)