Recently "completed" 14mo/30 tray treatment. Adhered strictly to 22hr/day wear. Teeth are relatively straight but laterals are incompletely extruded and pitch of incisors is not ideal. 3 midcourse corrections and never competed any single set due to poor tracking, mostly of laterals. Comparing vivera retainer to what would have been my final aligner, there is a vast difference. Pictures of smile compared to pretreatment do not justify $5K spent. What are my options for warranty or case transfer?
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