I'm sorry to hear about your distressing experience. E-Matrix laser is indeed a treatment option for post-inflammatory hyperpigmentation (PIH). This laser uses radiofrequency energy to stimulate collagen production and promote skin healing, which can help reduce the appearance of PIH. However, it's crucial to note that everyone's skin responds differently to laser treatments. While E-Matrix can be effective for some, it may not work as well for others. Factors such as your skin type, the severity of your PIH, and your overall health can influence the outcome. Given your previous experience with laser treatment, it's understandable that you might be hesitant to undergo another procedure. Before making a decision, you should have a detailed discussion with your dermatologist or healthcare provider. Ask them about the potential benefits, risks, and side effects of the E-Matrix laser treatment. Alternative treatments for PIH include topical creams, chemical peels, and microdermabrasion. These may be worth considering if you're uncomfortable with the idea of another laser treatment. Remember, it's your right to seek a second opinion if you're unsure about the proposed treatment plan. You should feel comfortable and confident in your healthcare decisions.