Star Clinic

From my initial inquiry about open septorhinoplasty surgery to my post-op review, every part of this journey has been amazing.

At my first consultation with Mr Marando, I was instantly impressed with the overall presentation of Star Clinic. The reception area and consultation rooms are gorgeous, well-equipped, and completely spotless. The receptionists make you feel really at home with their lovely and friendly attitude. During my actual discussion with Mr Marando, I was equally impressed—he has a relaxed yet attentive manner that makes you feel in very good hands. I’ve always disliked my nose but couldn’t quite put my finger on what felt off apart from the obvious hump. Mr Marando immediately identified what could be improved: while my tip was relatively normal in size, the thin bridge and crookedness made it look out of proportion. At no point during the consultation did I feel like I was being sold to. He made sure I understood what was possible (and what wasn’t) with surgery and encouraged me to consult with other surgeons to weigh my options.

After a cooling-off period, I had my second consultation where we went over the surgery plan and discussed the recovery process and potential risks and complications in more detail. At this point, I was 100% sure that Mr Marando was the surgeon I wanted to go ahead with. After some more thought, I booked my surgery date. Closer to the procedure, I had my pre-operative assessment, where I met the lovely Serena and Nyasha and underwent a general health check to ensure I was fit for surgery. I was also shown around the ward and the individual rooms so I’d be familiar with how things would go on the day.

On the day of surgery, I arrived at the hospital and was shown to my room, where I met my lovely nurse, Michelle, who would be looking after me. As someone with an anxiety disorder, I was very nervous, but Michelle made me feel completely at ease and really helped make the experience much easier. I then saw Mr Marando, who reassured me further and confirmed I was making the right decision. We reviewed the plan and took pre-op photos before I met the anaesthetist. Once everything was discussed and signed, I was walked down to theatre and ready to be put under. At this point, my anxiety levels were next to zero. The theatre was so well-equipped and the team so efficient that I had no doubt I was in the safest hands. It felt more like stepping into a luxurious spaceship than a scary operating room—up to the same high standard as the rest of the clinic. I was given the anaesthetic, and before I knew it, I was waking up in recovery to the sound of Mr Marando telling me the surgery went very well and that he’d see me again once I was more awake. Apart from understandably feeling a bit groggy, I had no major discomfort or pain—just a dry throat.

Once I was more awake, I was transported back to my room. I was given a buzzer to use whenever I needed assistance from Michelle, who was absolutely incredible. She was always there whenever I needed anything and made me feel thoroughly looked after. She also brought me some food once I felt ready to eat. After some time, I was seen again by Mr Marando, who explained how the surgery went. He said I had bled very little and that he was able to do everything we had planned. He answered my questions and said he’d see me again before discharge. By this point, I was feeling much more like myself—still no pain, and only minimal discomfort. I kept myself entertained for the next few hours, with Michelle checking in regularly to make sure I was okay. Before I was discharged, I was given all the medication I’d need, and everything was explained clearly. I also received an information pack containing instructions, recovery advice, and future appointment details. Mr Marando then saw me one final time that day, went over the medication again, offered more recovery tips, and answered any remaining questions. I was sent home with everything I needed to begin my recovery.

For the first few days post-surgery, I made sure to take it easy. While I wasn’t in pain, I did feel some discomfort and pressure around my nose—comparable to having a bad cold. The post-operative instructions were easier to follow than I expected. Toward the end of the first week, I had some concerns and called the clinic—within 3 minutes I was speaking to Mr Marando directly, who reassured me that what I was experiencing was completely normal.

After a week, I had my first post-op appointment, where Mr Marando, with help from Serena, removed the cast and cleaned the inside of my nose. He said he was very happy with how I was healing and noted I had minimal bruising. I was able to get my first look at my new nose and, though still obviously swollen, I was already in love with the results and excited to see how things would refine over time. Mr Marando took some photos, applied some tape to control swelling, and gave me some to take home, showing me how to apply it nightly. The next few weeks were straightforward—I continued to follow the post-op instructions, and each day my nose became more refined as the swelling settled. Every time I looked in the mirror, I felt a wave of excitement and gratitude that I’d never experienced before.

Before I knew it, I was at my 1-month post-op appointment. Mr Marando checked my nose, trimmed some stitches that hadn’t fully dissolved yet, and took comparison photos. The difference was honestly incredible. I had wanted this nose for so long that my original nose now looked more alien to me than the new one. I couldn’t have asked for a better result—and at only one month post-op, I know things will only continue to improve. At every appointment with Mr Marando, I’ve felt completely comfortable. As someone who has an anxiety disorder and is just generally shy, I was very nervous at the start of this journey—worried about not liking the results or experiencing complications. Now, coming out the other side, I’m so glad I chose Mr Marando. His surgical skills and amazing bedside manner are exactly what you want in a surgeon. My confidence in my nose has never been higher, and my anxiety overall has reduced a lot. As dramatic as it might sound, I feel like I’ve started a new chapter.

At the time of writing this, I’m 1 month and 19 days post-op. My results continue to refine and improve each day. I’ve had so many compliments and people asking who my surgeon was—and I’ve been more than happy to recommend Mr Marando. I can honestly say that I have my dream nose. The results are incredibly natural, yet still a significant improvement. The elements of my nose I used to like are still there, while the insecurities are gone. This is another reason I’m so glad I chose Mr Marando—his focus is on making changes that complement your overall face, rather than chasing trends or giving results that don’t suit you. I’m in love with my nose and I know that ten, twenty years from now, I’ll still be just as happy with it.

Thank you so much to Mr Marando and his incredible team at Star Clinic—I couldn’t have asked for a better experience.

I went to see Mr Marando because a friend had been a former patient. Her result was so natural and that is what I wanted. He was extremely empathetic and gave considered advice. The care before , during and after my deep plane face and neck lift was impeccable. I am delighted with the result it was painless, and looks natural . People keep telling me I look well which is exactly the result I hoped for. I would highly recommend Mr Marando and his whole team from his receptionists, nursing staff and after care consultants. It’s been the best thing I have ever done and I’m just sad I didn’t do it years ago!

I would highly recommend Andrea Marando.
Before my procedure Mr. Marando explained everything in fine detail.
The day of my surgery I was treated with exceptional service from him and all his team.
The results of my procedure is first class.
If anyone was thinking of having any cosmetic work done, Mr Marando should be the first consultant they should contact.

I truly cannot praise Mr Marando highly enough and words do not seem to express adequately my very sincerest gratitude, not only is he an exceptionally skilled surgeon, he is also such an empathic, reassuring and warm human being. My whole surgical journey from start to finish has been truly outstanding in every aspect of care afforded and surgical outcome. It has been totally transformative and truly life changing for me. From my first consultation, I was immediately impressed by Mr Marando's warm, professional and reassuring manner. As a patient you feel totally at ease, as he is so easy to talk to and listens intently to what you have to say and no matter how many questions you may have, he advises and guides you in your quest to achieve your desired outcome. From my first meeting I knew that Mr Marando was the surgeon for me, despite him advising I should go and seek second opinions from other surgeons, to ensure that I had as much information as possible so that my decision was truly informed. There was no pressure to sign on the dotted line, no rush to make your decision, I left the first consultation, feeling totally reassured and confident in my decision. Mr Marando is a true perfectionist and is only satisfied with the very highest of standards in terms of surgical skill, outcome and patient care. Mr Marando explains in detail all aspects of your surgery and totally prepares you for what is to be expected post operatively. I am a 57 year old female clinician who has had bilateral upper and lower Blepharoplasty, fat reposition and canthopexy. The results have been truly outstanding and it is not an understatement to say it has totally transformed by self confidence and my life. Gone are the days when I need to hide behind my surgical mask and avoid overhead lighting due to the heaviness in my lower lids making me look older than my years. I am totally thrilled and delighted beyond words with the results as I write this 3 months post op. To be honest my results started to look great as soon as the swelling subsided after the first week or so, affording me a glimpse of things to come and my scars healed really quickly...however I did not want to count my chickens before they hatched. I need not have worried, as post op anxiety is normal and Mr Marando prepares you for what's to come and he is always there for you. My advice to you, would be that you have to be patient as the healing takes time and continues to evolve over the weeks and months post op. Colleagues now comment on how much more refreshed I look and that I look like I used to, decades ago, in a totally natural way.

On the day of surgery I was nervous about the procedure but had total trust in Mr Marando and his hand picked surgical team, he soon put me at ease and I knew I was in very safe hands.

The ward suites are spotless, very high-end and the operating theatre is truly outstanding. The surgery went well and post op there was very little bruising, some swelling as expected, but very little pain to speak of. My post op journey was a little more protracted than usual due to me having dry eye syndrome prior to surgery, hence my eyes took a little longer to recover in terms of overall dryness and tearing. Mr Marando was there every step of the way during my recovery ensuring that I was healing as planned and I was confident that I could contact him at any point with any queries or concerns. Mr Marando truly cares about his patients, their welfare is of paramount importance to him as well as excellence in surgical outcome. My surgical outcome has truly transformed my life. If you pay close attention to Mr Marando's pre and post op instructions then the results will be as you desired. Yes the first week post op is challenging emotionally as you look in the mirror and wonder what you have done, however Mr Marando is always there to reassure you. You have to trust in the process, Mr Marando's total skill as a surgeon, decades of experience and expertise. It is totally obvious that Mr Marando is indeed in a class of his own and at the very top of his surgical game. After working in the NHS for 36 years I have not known any surgeon so easy to talk to or take such an interest in you as a person. If you want excellence in surgical outcome, compassion and care both pre and post op then look no further, you have found your surgeon. All the care has been truly exemplary and of the very highest of standards. I cannot praise Mr Marando highly enough and his hand picked staff at Star Clinic are also of the highest calibre whilst being so friendly and caring ..they make you feel as though you are part of the family. If I ever needed any more surgery cosmetically, then I would not consider any other surgeon, I have the utmost respect and total trust in Mr Marando. He is an exceptionally skilled surgeon but also is truly, a very lovely human being. It is evident that he lives and breathes his work as his dedication and commitment to excellence is beyond doubt and this shows in everything he does. His commitment to patient care is in a class of its own. The whole team at Star Clinic are outstanding and the clinic itself is spotless and has a calming, sophisticated air. His hand picked team share the same ethics as Mr Marando and I feel honoured to have been treated by such a surgeon and team...

If you want excellence in surgery, excellence in pre and post operative care by a surgeon whom truly cares about his patients in ensuring your surgical outcome exceeds your expectations, and by a very dedicated, caring team.....then look no further ..I wish I had found Mr Marando years ago, as he has transformed my confidence and my life. I am now the person I used to be and so absolutely delighted with my surgical outcome. I will remain forever grateful and deeply indebted.....

At the end of the day it's your choice but it's also your face and you need to feel you have total confidence and trust in your surgeon, communication is of paramount importance and I would certainly not trust any other surgeon. As I said previously, if you want a surgeon who will deliver outstanding surgical results in a warm and empathic manner, who listens and guides, who is there whenever you have any queries or concerns then Mr Marando is the surgeon for you. You are never just a number, you are made to feel very valued and unique. You are treated with the utmost dignity and respect at all times. If you want perfection, compassion and total professionalism then I wholeheartedly and unreservedly recommend Mr Marando and his Team at Star Clinic. Thank you so so much for everything.

Mr Marando came highly recommended and wow what a journey.
I had a consultation with mr Marando and I knew that I had made the right decision
My surgery was a neck lift
The results are absolutely amazing
The care I received was 10/10
The aftercare 10/10
Highly recommend and would not hesitate to continue on my journey for a better version of me with mr Marando

Mr Marando is a man of perfectionism. His knowledge and experience combined with his warm personality left me with no doubt he was the surgeon for me. With a real genuine interest in knowing each and every one of his patients, he left me with complete trust in him. Everything he touches is gold!

The whole experience, from start to finish, was exceptional! My initial consultation with Mr Marando immediately put me at ease and he was answered all of my questions and gave advice about achieving the results I wanted, without being pushy. All of my interactions with the team in the lead up to my procedure were fantastic and I felt completely heard and in very safe hands. Following my procedure, I was amazed by how quickly the recovery took - I went for lunch with a friend the next day - and was back to normal activity within a week, including working out at the gym. I’m thrilled with the results, they’re better than I could have hoped for. Thank you so much to all the team at Star Clinic!

I recently had surgery with Mr Marando and cannot speak highly enough of the care I received. From the very first consultation through to post operative care, Mr Marando was professional, kind, and completely transparent. He took the time to explain everything clearly, answered all my questions, and made me feel fully informed and at ease every step of the way.

On the day of surgery, his calm and reassuring manner made all the difference. I felt genuinely cared for, not just as a patient but as a person. The results already look fantastic and I’m confident the final outcome will be even better.

If you’re looking for a surgeon who combines exceptional skill with empathy and integrity, I would wholeheartedly recommend Mr Marando. Thank you again for everything, I’m incredibly grateful.

I had a deep plane, preservation face and neck lift with Mr Marando at the end of March and I’m so happy with the results. It has changed my life for the better in so many ways.
I am in my very late 40s and have been bothered with issues, jowls etc, for a few years and had discussed this with Mr Marando over time. He was very supportive but not at all persuasive, he understood my concerns and told me to take my time in making my decision. After many chats with my husband I decided to go for it and have never looked back.
If anyone is looking for a supportive and amazing surgeon then Mr Marando is the person who you should go to.
I am now 3 months post op and look natural but refreshed and feel like I have my life back. His artistry is second to none and I am so grateful I met him.

I recently had a breast uplift with Mr. Marando at The Star Clinic's new hospital, and I honestly cannot praise the experience enough. From the moment I arrived, I was struck by the beautiful, five-star hotel-like surroundings—such a lovely environment to recover in.

But more importantly, the medical care was phenomenal. The nursing team made me feel incredibly safe and cared for, which meant the world to me, especially as I was quite nervous about having the procedure. I couldn't believe how attentive and compassionate they were—nothing was ever too much trouble.

Now, for the results—wow. I had delayed this procedure for years because I was so worried about the anchor scarring. I'm now just three weeks post-op and had my first little peek at the incisions... and I am genuinely blown away. The scars are already barely visible, and the shape is absolutely perfect.

Mr. Marando is not only a surgical genius—truly a master stitcher—but also the most calming, approachable consultant. He took the time to answer all my questions and completely put me at ease every step of the way.

I’m absolutely thrilled with the care, the kindness, and most importantly, the results. Thank you, Mr. Marando and the entire Star Clinic team!