I was totally nervous and Alex and Sarah as well as the young lady working at the front, Ashley was her name I believe, were so accommodating and patient with me. They answered all my questions over and over, graciously. I can't think of a time I received better customer service. They are not just acting as if they care, you can tell they really care. As far as the procedure goes after 1.5 hours of numbing the service was pretty quick maybe 30 to 45 mins. I made it through and

I was so nervous about this procedure. If the med spa where I purchased them from had offered refunds, I’d have gone that route. But they don’t, so yesterday, I went in for the treatment. I am 48, and looking to improve skin texture —-particularly where I have acne scars — and volume. Also, fine lines and redness from mild rosacea and broken capillaries. I am a nut about my skin, and take very good care of it. I numbed for over an hour. And though the procedure wasn’t my favorite