Metropolitan Skin Clinic - Edina

Holly did my first Halo/BBL in 2018, and it made me a believer in the power of laser to make my skin look so much better. She got rid of sun damage, fine lines, rough patches, redness and made my pores look better-smaller. Also she started me on the Metropolitan medial grade skincare. WOW, what a huge difference using good skincare makes. I am 100% sold on staying with a program of annual Halo, monthly BBL. And now Metropolitan has Moxi. A laser that also really helps my skin look great. And, Holly is a real pro. Plus she has a lovely way about her-calming, reassuring, super knowledgeable. Metropolitan is really a great Medical Spa. All the staff are kind and warm, and the front desk really takes good care of me.

I just had nose. chin, jaw and midface filler with Suzanne St. James. She is such a pro, so kind and takes a lot of time to explain all of the procedures. She has been doing my Botox since 2018, and it is always a bright spot in my busy day to see her. I cannot believe how much better my face looks. Subtle, natural and completely refreshed. I really want to say, if you are thinking about Juvederm HA injections, Suzanne is a really amazing choice for your practitioner. Thank you Suzanne!!!

Nikki does my laser treatments. She is AMAZING. She does BBL monthly on my skin, and it looks completely different from when I started. I am 63, and my skin looks really clear, tight, and smooth. I love how clinical Metropolitan is, while always treating me with warmth and friendliness.

Chay is amazing! She does my Botox, and has really made a big difference in how I look. It's more that treating my lines (I am 63) she treats my neck, chin and give my brows a lift. She is detailed and also very specific about placement of Botox.

I’ve done just about everything they have to offer here. Thanks to John Ackelson for building this business and thanks to: Dr. JAMES ,Ryan, Sharon, Jill, Suzanne, Tiffany, Dr.Randi, Nathan, Holly ,Ericka, Milly and yes my stylists Ami and Kati.
Every visit is like an episode of Friends to me. Everyone one is happy and everything goes fantastic.

I went to Metro on France several months ago for chin filler and was seen by Suzanne. Initially she was very welcoming, and spoke highly of her expertise with injections. I had wanted a little filler in my chin for quite sometime, and initially Suzanne made me feel very comfortable, so I decided to make my appointment. Upon the day of my procedure, Suzanne brought me back for my before pictures, while mentioning she had just gotten over the flu and how tired she was (not something you want to hear from someone who is going to be injecting your face). After the numbing cream was applied, Suzanne came back to the exam room to inject me. There was no measuring of my face, no markings made; it just did not feel as though she were taking the time to ensure precision. She then injected me in just two places; one injection too far on the right of my face, and one in the middle of my chin. No product was injected on my left side. This was a surprise as she told me during my consultation and just before the injection that she would inject me in three places. As I got home, I noticed the asymmetry almost immediately. However, I thought it could just be swelling and that it would probably go away. As the weeks passed, I saw no improvement. I could even almost see a clump of product below my skin. I called the office and Suzanne said I should be patient and wait until my checkup. Once there, Suzanne took me to take my after pictures, and asked how I was liking it. I told her very nicely that I had been having some concerns over the past few weeks about the asymmetry. She immediately changed her tone, and was quite dismissive, saying that she didn’t see anything. She had not even taken me back to an exam room to actually give my chin a good look or to hear my concerns. She said I should wait another week to see if anything went down. By the time I left I was so sad and angry. I had just spent $800 and was so unhappy with the results. I have now been 100x more self conscious about my chin than I was before due to the blatant asymmetry. After her being so dismissive of my concerns, I felt no reason to return for a 2nd checkup as I had no confidence my concerns would be heard. I am really, really disappointed with my experience. $800 is a lot of money for someone my age to pay, and now I’m looking as having to have it dissolved and refilled, costing me way more than I should be paying.

Updated on 17 Jan 2020:
About a day after I wrote my review, I received a phone call from Ryan, who is the Operations Manager, saying that he could see the issues I was experiencing and was vert apologetic about what happened. He offered to have the product dissolved, or to add more product free of charge. However, since I had already found a new injector that I am really comfortable with, he agreed to refund me for part of the product that was used. I was impressed with their desire to swiftly reach out and correct the situation. It is great to know that actually are understanding, and want their clients to be satisfied with their work.