Emma J. Patterson, MD

Portland Bariatric Surgeon
3.5 out of 5 stars 3.5 stars from 3 reviews

Ratings based on 3 reviews

3.5 out of 5 stars Overall rating
3.0 out of 5 stars Doctor's bedside manner
4.0 out of 5 stars Answered my questions
3.0 out of 5 stars After care follow-up
3.0 out of 5 stars Time spent with me
3.0 out of 5 stars Phone or email responsiveness
2.0 out of 5 stars Staff professionalism & courtesy
4.0 out of 5 stars Payment process
4.0 out of 5 stars Wait times

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Reviews (3)

5 out of 5 stars Sleeve Gastrectomy

Nothing but Success! Portland, OR

I would highly recommend Dr. Emma Patterson. I have had a very positive experience with her as my surgeon. I met with her twice before I had my Gastric Sleeve Procedure. The first appointment was a consultation. She was thorough and direct. She answered all my questions and concerns. During my second appointment she walked me through how the day of surgery would go. She was very patient with all my questions. On the day of surgery she met with me right before my procedure and explained everything again with my husband and I. My husband was worried about the surgery. He was in the recovery room waiting. As soon as she finished with me, she went to my recovery room to talk to him before I was even brought to my room. She knew how nervous he was during my pre-op visit. She sat with him and explained that everything went really well and that I was doing great. She answered all his questions. I was brought to my room around 11:00am, she returned to my room at 8:00pm to check in on me before she went home. She came back at 7:00am the next morning and went over all my discharge instructions for medications, eating and exercising. Dr. Patterson is not one to sugarcoat anything and is very blunt. I like that about her. I know some people interpret this type of personality the wrong way. She is busy and has a job to do. But she is very caring and compassionate about her patients. I asked her "Why did you choose this as your profession?" She was surprised that I had asked, and answered wholeheartedly, ( and I quote ) " "Because I like to see people succeed. " She told me she want to be a surgeon that helped her patients. I am two and a half years post-op and I have had three follow up appointments with her. All of them positive! I also go back every three months to touch base with the Dr Bergmann. I have lost 200 pounds. I am at a healthy weight with only 5 more pounds to reach my goal weight. The front desk can be chaotic. There have been different receptionists from time to time, and some have been there since I first started as a patient in May 2013. Like any doctor's office, some employees do their jobs better than others. However, this is no reflection on the care I have received from Dr Patterson and her associates. The three stars "Staff professionalism" is in relation to the front desk only.

2 out of 5 stars Sleeve Gastrectomy

Wanting to Give Myself the Best 30th Birthday Gift I Ever Could: a Second Chance at a Healthy Body - Portland, OR

Would not recommend. Dr. Patterson herself is very enjoyable to talk to, but I spoke with her for fifteen minutes in one meeting before the surgery, then saw her as she came in to check my file before doing the surgery when she was very rushed. I felt like I was a number instead of a person here, and not a very valued one at that. Appointments were rescheduled without telling me, then I was expected to miss work or cancel other (important) appointments I had to make up for their errors and make up the appointment(s) they screwed up. Or someone would be gone from work on the day my appointments were scheduled and I was expected to have the meeting over the phone instead of getting in-person one-on-one talking time and the paperwork that would have come with that meeting. When I had to re-schedule an appointment four days ahead of time they scolded me and did not work with me in what I feel was an acceptable manner at all, and wouldn't agree to reschedule me until I brought up all the times I have been flexible with THEIR errors. The scheduler was arguing with me and telling me it has to be as close to three weeks out after surgery as possible. After I brought up their errors in the past and expressed my frustration that she would not be flexible with me this time, she rescheduled me for SIX WEEKS AFTER MY SURGERY. Before surgery they called me and asked me questions I already answered and had watched them write down, they called (multiple times) and asked me to go back for a blood draw "because they forgot to have me do it while I was there", and overall I felt like the only person who cared about me in this place was the physical activity doctor who, unfortunately, told me I could expect to lose 30-50 lbs each month for the first few months after surgery. This led to wild disappointment as I adjusted to my new life and the (significantly slower) weight loss I have been experiencing. No one has called to check up and see how I am doing since surgery. Payment information was scattered, they provided the names of establishments checks had to be sent but did not provide addresses. The surgeon's assistant gave me different information about my post-op rules than she gave my family, leading to confusion and frustration. I am happy I had the surgery and am happy(ish) so far with the results (I AM losing weight, just much more slowly than they said I would), I just very much wish that I had gone through a different company. Because this is very clearly run as a business, and I am the commodity they can make money off of. Very disappointed.