Phuong Q. Tien, MD

New Hope Laser Skin care is exceptional! They are helping me remove a very large tattoo I got when I was 19. They make me feel super comfortable, and they are super professional. Very very clean and sterile, yet still has a cozy inviting vibe. Worth every penny, and I would recommend to anyone. The appointment system they use is also really helpful.

Been coming to Newhope Laser Skin Care for Lazer Tattoo Removal for about a year now with amazing results. The staff is extremely friendly they make you feel like family and and always professional. If your looking for lazer removal this is place to come in Orange County or any County period! I am a tattoo artist and I refer all my clients looking to get tattoo removal to Dr.Tien and the staff at newhope!

I have gotten multiple tattoo laser sessions here at New Hope medical center , they provide great service and friendly staff. Unlike some laser places i’ve gone through they have high end machines that gets the job done faster and much more painless. Difinitely recommend this place for any medical needs!!!!!

Newhope Laser skin care is by far the best. I’ve been to other laser removal companies and never had good results such as theirs. I recommend all my clients and even friends and family to Newhope. They are very clean and professional which is very important. The environment all around including the staff as well. Like I said by far best quality overall.

I had success in the past removing an all black (albeit thin lines and lighter ink) tattoo on my rib cage with Q-switch (I think? I was with Dr. tattoff before they went bankrupt). Though it was a long journey (3+ years), I felt confident that the new pico laser technology would have successful removal (complete), too. I have a few tattoos I want to remove completely, in this post I’m focusing on the lower sleeve because that is the one I want to work on removing the most. If it is successful, I’ll start working on the others.
I found a place locally that had a Picosure instrument that gave me a great deal on a package of 6. I was to buy another package after 6 to see how many more sessions I needed.
The first session was done on July 20, 2017. It hurt a lot compared to what I experienced at Dr Tattoff. But it was bareable for the sake of removal. I blistered slightly but it was OK.
The second session was on September 1, 2017. I had a TERRIBLE allergic reaction to something. First of all, this session was unbareably painful (I felt like they were torching me on fire) and immediately after my head and ears felt itchy. Within 10 minutes post treatment they had to inject me with an epipen because my face and body swelled up with hives and I had trouble breathing. The days/weeks following were also torturous as my arm blistered up so badly. It was uncomfortable, painful and extremely inconvenient on my life (I had to take time off work to heal). I went back to the place and showed them the blistering and they gave me a full refund on my sessions (including the 2 I had been treated for).
I wasn’t sure if I was just going to give up on removal completely. But now, 6 months post Tx2 of picosure I decided to try another place locally that does Picogenesis. They seemed a little more in-the-know and seemed to have a lot more tattoo removal clients.
Post Tx3 (today), I’m having mild blistering (similar to post -Tx1), but I’m able to live my life normally. So I think I’ll go again for Tx4 in 2 months.
This tattoo is extremely dark and only the very light shaded flowers are fading (sadly that was the part of the tattoo I liked most, oh well).
I know this will be a long journey. But I’m hoping if I’m patient and persistent, it will be gone in a few years. I’m not interested in a cover-up tattoo at all so I know as the tattoo fades into an ugly blob of black in, I have to stay the course. Wish me luck!

Updated on 5 Mar 2018:
The blistering has gotten worse but it’s the swelling that’s uncomfortable. My skin on my lower arm is so tight and swollen and the whole thing is really itchy. After showing the doctor to the new laser place photos of the really bad reaction from Tx2, she told me to keep her in the loop because usually patients who’ve had blistering like that will experience blistering every time. She wasn’t wrong. I guess I’ll get through this week as best as I can.

Updated on 2 Jul 2018:
It took a long time for the last treatment to heal. Just tiny little patches stayed scabby so I pushed my Tx 4 appointment until today. I’m in the waiting room waiting to be treated, so I thought I’d capture the changes (to me, no change at all) since Tx 3. Granted, when I switched places and showed this new place my blister photos, they went more conservative on settings. I know this will be a long a slow process especially because there is soooo much ink and it’s sooo dark! I’m just worried it’ll get uglier and uglier but stay dark, but I guess that’s the gamble we all take for full removal.

Updated on 2 Jul 2018:
I’m a bit upset that the bigger blisters came back. This session hurt a lot more, too. But I took a B12 shot with my session so I hope that will help things heal more quickly in between appointments. My 5th session is scheduled for early September but I might push it a few months if I need more healing time.

Updated on 2 Jul 2018:
One of you wanted to see the success I had with complete removal of part of the tattoo on my torso (now I want the whole thing removed, but maybe for a later date when I have more $$$). Hope this shows up OK. I took photos of photos that Dr Tattoff gave me when they did my last session. So the quality of photos is poor.