Dr. Zins and his staff were exceptional. During the consultation, I asked him many questions that I had accumulated over the past 3 years of researching a face lift. He answered each question in a forthright manner and I felt good having asked my many questions and getting answers. This allowed me to go into the procedure (facelift and necklift) feeling confident about what was going to happen. He didn't swamp me with information but touched on the important things beforehand, then punctuated certain topics on an "as needed" basis when I was ready for the next step.
The most amazing thing was that they asked me my level of anxiety before the procedure and I honestly said "zero", and meant it. Dr. Zins and his staff are the tops in my book. 3 weeks after the procedure (now) and people have no idea I had this done, but all say I look rested and good. My husband can't stop looking at me and telling me how beautiful I am. I didn't do this for him, but I am glad he is happy too.