Hello, March 18, 2020 I went to Dr. Eric Hu for a 360 Lipo BBL at PSI’s Rancho location. I was scheduled to go in at 10am but received a call the day before saying they where going to push my surgery time back to 2pm because the anesthesiologists could not come until later.  Let me start by saying my consent forms was not even signed and they still continued to move forward with my procedure. Dr. Hu had a very rush demeanor, really didn’t show interest in what I had to say or wanted, it was as if I was just another number. He drew circles on my body and took pictures (which I don’t know why because he has yet to see my after results and they do not post African American women on there Instagram only results of Hispanics and Caucasians.  I went for a tummy tuck in 2017, my twin sister went for a breast augmentation in 2017 and our friend went for a breast augmentation in 2016 none of our results have been posted, we all went to Dr. Hakeem, but that’s another story. After my procedure I went back the day later just to wait a hour in the hot car in pain just to see the front desk assistant, not Dr. Hu who performed my procedure. The visit lasted 5 minutes and we drove a hour in a half away. I brought my faja because I was told that they would help me put it on but instead she told me to put it on at home. That could of been a virtual appointment. I was disappointed I wanted to ask the doctor specific questions.  Not once did anyone from the office call to check to see how I was doing after surgery. I don’t even know how much fat was inserted in my butt and for my two week follow up appointment which is suppose to be next week, I still can’t see the doctor instead another assistant. They told me if I wanted to see the actual doctor the next appointment is not until May or I can call the hunington location for a sooner appointment. By then I’ll be half way done with the healing process.  I told Dr. Hu in the very beginning during my consultation I wanted hips he said okay however after my procedure I noticed my hips where the same, when I called the office to ask them about my hips one of the front desk receptionist said that wasn’t included in my 360 Lipo BBL and if I wanted hips that was a separate cost when I was told during my payment process that it was all included for 10k. I do not agree with PSI’s poor customer service and lack of communication with on another and I will definitely not be going back.

I have loved the look of my breast implant since day one I got 500 cc in 2005. Fastward to a couple of years ago and I began to have different symptoms and had my doctor run test to find nothing wrong with me. The symptoms were minor at the beginning like brain fog, anxiety, digestive problems, I have now developed a capsule contraction in one side and my symptoms are much worse. I am constantly nauseous, migraines, anxiety, depression, metallic taste, weight gain, body aches, joint pain, libido gone, vision loss and many more other symptoms.I came across breast implants illness and I’m convinced that is what I have. Updated on 20 Dec 2018: When I had my first appointment I felt like replacing them and moved forward with that surgery in mind. My doctor recommended a lift but I declined I’m not sure I want one I’m don’t know how I’ll feel about the scars. I went home and thought about why I ended up wanting to replace them when the whole time I just want them out, I guess I’m scared of not feeling feminine without them so I made another appointment to let him know I want them out. I went to the appointment and we agreed to remove implant and have a capsulectomy, since I already had paid for the implants they said they were going to issue me a refund through the mail. I hope they do because it’s only fair but what seems unfair is having paid already and having to wait in the mail for my refund. Updated on 22 Dec 2018: I feel great haven’t been on any pain killers. The only discomfort are the drains and some swelling in my right breast.I got my dressing removed and I was surprised to see my incision to be at my nipple since I wanted the capsule out I thought it was suppose to be under breast. I don’t get to see my doctor til Wednesday because of the holidays to ask him. I was pleasantly surprised at the look of my breast one is swollen but the other isn’t it it seems like I do have some breast tissue left. Hopefully the size stays praying on it. Updated on 28 Dec 2018: I hadn’t seen my doctor since the surgery day, but yesterday my breast felt itchy and I developed hives on my shoulders. I called his office and they told me to stop taking the antibiotic that maybe that I was having an allergic reaction to it and that I could see my doctor Friday. I just came back from my post op visit and he said the tape was probably causing my allergic reaction. I drains are still draining more than he liked so they are staying in until they drain 20 cc for two days in a row, I need a shower bad I only can do sponge bath for now. I asked about my incision being in my nipple and he said he had good access through there to remove my capsule, he said he removed the capulse and both it and the implants looked. I wish he would have taken a picture to show me. I also told him I was pleased with the way the boobs look but he said I still have a lot of fluid in there so that made me a little disappointed. They bandaged me up to help with the fluid collection and I hoping I still have some breast after I’m done healing. Updated on 4 Jan 2019: I’m feeling great, my brain fog has decreased substantially and I have more energy than I’ve had for a long time. The inflammation in my body has improved a lot from my face to my hands it’s very noticeable. I’m so excited to further see everything improve as I heal more. The only set back is that I still have my drains in and one side has much more fluid coming out but my doctor said it’s normal still. I am happy with the look of my natural breast and I hoping it’s not just swelling that that’s the size I’ll end up with. Updated on 9 Jan 2019: Still draining mostly from right side about 40 cc a day, it’s surprising because that’s not the side where I had my implant develop cc. On my left side where I did have the cc it’s caved in significantly which is a little upsetting and scapping is developing where the drain exits. I’m scheduled to see my doctor in 3 days hopefully he’ll remove my drains by then. Also I still haven’t gotten my refund back which is ridiculous because his coordinator Tina told me I should receive it in the mail by the first week of January so i will also be asking about that in my appointment. Updated on 20 Jan 2019: My recovering haven’t been as smooth as I hoped for, last week I had an appointment with my surgeon and I expressed some concern about fluid that was leaking from my nipples and he said it is normal really didn’t even look at it. It was clear yellowish with some itch and burning sensations as well. As the week progressed it got worst more leakage and even more itch and burn, I called his office Wednesday and he asked to see me Friday. Friday I went to my appointment and he saw the leakage and recommended I visit my urgent care for further tests. I did and after a few test they said I have a 9 cm seroma on my right chest and said to go back to my surgeon to decide if drainage is needed. I called my surgeon and haven’t got a response from his office about seeing him, I’m truly disappointed in the care I’ve received in his office and to be honest it’s actually not my first procedure with him and I had the same type of response from his office, I’m so upset at my self for choosing him again. Updated on 20 Jan 2019: My recovering haven’t been as smooth as I hoped for, last week I had an appointment with my surgeon and I expressed some concern about fluid that was leaking from my nipples and he said it is normal really didn’t even look at it. It was clear yellowish with some itch and burning sensations as well. As the week progressed it got worst more leakage and even more itch and burn, I called his office Wednesday and he asked to see me Friday. Friday I went to my appointment and he saw the leakage and recommended I visit my urgent care for further tests. I did and after a few test they said I have a 9 cm seroma on my right chest and said to go back to my surgeon to decide if drainage is needed. I called my surgeon and haven’t got a response from his office about seeing him, I’m truly disappointed in the care I’ve received in his office and to be honest it’s actually not my first procedure with him and I had the same type of response from his office, I’m so upset at my self for choosing him again.