Breast Reduction with Lift and Lipo on the Sides of Breasts - Toronto, Ontario

More about Breast Reduction

Treatment Provider

Martin Jugenburg, MD
Martin Jugenburg, MD
Certified Plastic Surgeon
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So disappointed...

  • 1 Jun 2014
  • 5 months post
Well, I'm about 4 1/2 months out, and have only gone down 1-2 cup sizes. So disappointed I could just cry looking at my breasts-they are still droopy and now they look wider and they still bounce when I walk down the stairs and its still a pain to work out. I'm working out 4 days a week for at least 60 min each workout and that's not helping either-plus eating super healthy and keeping track of all my calories, portions, sodium, everything. And I've gained over 10 lbs..what the hell???? I'm only down to an F cup and I have had two other PS tell me, after seeing my OR notes from my PS who did the BR, that it was nowhere near enough to take me down to what I had wanted. I want to strangle my PS. He said he would re-do it, but I don't trust him to even touch me again, so later this year when its been close to a year (Jan) I am going to pay someone else again to take more off. I am so disgusted with this PS-nothing is as he said it would be, and he even admitted that my expectations were realistic. I ma having a really hard time recovering from surgeries that didn't even meet my expectations. what a waste!!

Disappointed and ntot going back

  • 7 May 2014
  • 4 months post
I am very disappointed in my results to this point, and follow up has been atrocious. I had to contact them at my 3 month mark-no one even bothered to see how it was going. I still feel absolutely enormous, and quite honestly, don't particularly want Dr. Jugenburg doing any more work on me. I feel like someone with his reputation should have gotten it right the first time. I have only gone down a little, and the lipo he did hasn't made hardly any change. He just keeps repeating the volume amount he took off and doesn't address the aesthetics of it-after I sent him at least a dozen high quality photos from a bunch of angles. He refuses to actually answer a question, and insists on me flying to Toronto to see him in order for him to evaluate-not what I was told their follow up process was with out of town patients-I was told they could do it via Skype or email photos. He provided me with my OR docs and said I could take them to a PS here at home for a second opinion instead, which I will be doing at the end of the month. For what it would cost me to fly myself and someone else back to Ontario, plus hotel, food and incidentals, I might as well stay here to get things fixed. I am also very uncomfortable with the thought of Dr. J. doing more work on me, and the thought of going through this process again with such terrible aftercare is something I don't want to do. So I won't be going back to him. He got my money and that seems to be all that he cares about. He doesn't seem to actually care about the results or satisfaction of his patients.

Swelling again seems so wrong...

  • 26 Mar 2014
  • 2 months post
Argh...so today it seems like they have both decided to swell up a bit again, as well as my TT and lipo sites....can't wait for this to be over!

Provider Review

Martin Jugenburg, MD
Certified Plastic Surgeon
100 Front St. W, Toronto , Ontario
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Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
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Staff professionalism & courtesy
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  • 11 Mar 2014

This is tough, because he has a poor bedside manner, but he is really skilled. His Operations Director (and RN), Kim, says that he genuinely cares about his patients-he was nicer in person but cannot seem to address my concerns via telephone very well. He answered my questions before the surgery, but then seemed to completely forget about me afterwards. His follow ups were all done by his head nurse, Grace and Operations Director, Kim, who are wonderful but there are some things I think that the doctor needs to take responsibility for answering-no fault to the ladies. He had very little aftercare planned for someone who had to go back to their own province, which is a 4 hour plane ride away. When I asked him why I why I was still wearing the same size bras, he said that the bras had been "overfull" beforehand....logical except for the fact that I am a custom bra-maker and would never in a million years wear a poorly made or fitted bra. I didn't hear from him while my breast incisions were healing, despite the fact that I had a slight infection at one end, and I have a bit of a divot where the nipple incision meets the vertical incision. I don't mind a serious surgeon-at least they take their work seriously, but if I had known that there would be problems with aftercare I may have tried to go go somewhere in the province I live in-but I went to him because he was said to be the best of the best-and skill-wise, he is. I don't need him to be my BFF- but no one wants to feel like they had crappy aftercare. It felt like he forgot about me and the $18,000 I spent on my surgeries once I was gone. Again though, his staff have been wonderful, particularly Kim, who always takes my calls and listens and lets me know how much the doctor does care and how much she cares. Spoke with her today (March 16th) about what would make me happy with my results, because they want me to be happy. So we are working on that. Might wind up getting more taken out of my breasts. Must point out-this PS's suturing was VERY good. The scars are not keloid and are flattening out, and am very happy that he was able to do my breasts with just the "lollipop" format, instead of the anchor, so I have no horizontal incision underneath, just the vertical and then up around the nipple. Very pleased with that. He is a great surgeon, just don't expect much in terms of his bedside manner-and make sure that aftercare is in place and that you understand that it is all done by his staff because he doesn't have the time to do it-he's very, very busy-because he is good. If you can accept that, then he's a great one for you!