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I had not one, but TWO, terrible experiences with...
I had not one, but TWO, terrible experiences with the Toronto Dermatology Centre. My family doctor sent me to Dr. Barankin to check my moles as I had many and some were potentially concerning. The doctor looked at me for a total of 30 seconds and left the room. He did not explain anything to me and sent me to the waiting room. I waited for another, at least, 30 minutes. I went to check in with the front desk and they had forgotten about me. I waited some more and then finally a nurse (I think) came and took me into a room, where I discovered that she was going to remove 2 moles immediately. She did it within 30 seconds and that was that. I left the office and followed all her "care" instructions, but the moles are like bumps on my skin. When I saw my friend for New Year who is a dermatologist in California, he told me they look like keloids and that the job was incredibly badly done. I am more than disappointed in their services and I am trying to find a new professional who will help me fix the terrible job that was done by the office that is extremely aesthetically unpleasing.
The next time I went there for a follow-up and the office gave me the wrong date for my appointment. I showed up on the date discussed on my work break and I was told I came at the wrong time. I said there seems to have been a misunderstanding and asked if they could accommodate me. They brought out the business manager who was extremely rude to me, such rudeness as I have never encountered in a doctor's office before. I left and never returned.
When I spoke to my boss about my experience, he said he had the same kind of experience there and that he also refused to return. When you have a bad service experience, it's easy enough to go elsewhere, though unpleasant; however, when somebody does a terrible job at removing moles in two places on your body so that it looks hideous and is very itchy off and on for months, that is a much more difficult problem to solve.
I forgot to add that I had to ask like 3 times before they sent any kind of report to my doctor's office.I read the other poor reviews and agree with all of them. Go to a better place for service. You can't afford any mistakes with your skin and might end up with permanently damaged skin like me.
I suggest finding an office with much less arrogant staff and people who actually care about their patients and have some bedside manners.
The next time I went there for a follow-up and the office gave me the wrong date for my appointment. I showed up on the date discussed on my work break and I was told I came at the wrong time. I said there seems to have been a misunderstanding and asked if they could accommodate me. They brought out the business manager who was extremely rude to me, such rudeness as I have never encountered in a doctor's office before. I left and never returned.
When I spoke to my boss about my experience, he said he had the same kind of experience there and that he also refused to return. When you have a bad service experience, it's easy enough to go elsewhere, though unpleasant; however, when somebody does a terrible job at removing moles in two places on your body so that it looks hideous and is very itchy off and on for months, that is a much more difficult problem to solve.
I forgot to add that I had to ask like 3 times before they sent any kind of report to my doctor's office.I read the other poor reviews and agree with all of them. Go to a better place for service. You can't afford any mistakes with your skin and might end up with permanently damaged skin like me.
I suggest finding an office with much less arrogant staff and people who actually care about their patients and have some bedside manners.
Provider Review
Dermatologic Surgeon, Certified in Dermatology
4256 Bathurst St., Toronto, Ontario
He seems like he's just in a rush to make money -- apparently removing moles doesn't make much money, so you don't get much attention. There was nothing pleasant about him and I'm really upset about what my midriff looks like now.