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POSTED UNDER IPL REVIEWS

Life Ruined As a Result of a Single IPL Treatment.. These Devices Should Be Banned..

ORIGINAL POST

In August 2013, a month after I turned 28, I was...

lookingforsolutions
$200
In August 2013, a month after I turned 28, I was convinced by a medical esthetician with 14 years of experience to try IPL for some mild hormonal acne (which was temporary anyway btw..) and some mild sun damage (mostly freckles). I had very good skin overall and generally started visiting her for some mild facials and pore cleaning since my skin was breaking out more than usual that summer. She was recommended by a friend and was very kind and attentive, so I strongly doubt that she was trying to make money off of me, I truly think that she just believed that IPL was the permanent solution to my problem as the facials weren't doing much (she even gave me a significant discount on the treatments). I asked her to use the lowest settings possible, as I wasn't sure how my skin was going to respond and she did one treatment over my entire face and another one just underneath my jawline because that's were the acne was the most prominent. After the IPL, I started to notice that my skin got rougher and had a weird feel/look to it. There was also a lot of inflammation/irritation for almost 2 weeks (if not more), which seemed to come and go - I used some chamomile teabags and oatmeal to sooth the skin, so that helped a little. Then, I started to notice that my skin developed a bizarre lined texture that some of the women on this forum describe (I don't want to post pix atm as this experience has been traumatic enough, I don't want people that I know to see them - although I might upload some later that don't really show my full face). I have never seen anything like this weird new skin structure - there were lines going across my entire face and crinkling on the apples of my cheeks (especially the part located closer to the nasolabial folds - which I have now developed after the IPL). Things have pretty much been downhill since then. Although my face is no longer bright red from all the inflammation, I have a thousand holes, indentations, wrinkles and hollows all over my face. I also have large indentations (more like hollows in several areas on my cheeks) which resemble the shape of the IPL machine that can be seen under certain lighting (but I have never developed brown, crusty burn marks that some people describe on here), and those large indentations/hollows are filled in with tons of cracks, large pores and small indents. I went form having completely seamless skin without a single large pore to having some crazy scarring that no one seems to know how to treat. But wait, that's not even the worst part... the worst part in this whole ordeal is the fat loss or atrophy caused by this horrendous device. The strangest thing is that I have read a ton of posts confirming that people have had fat loss after IPL (& lasers) and there is even some academic literature out there on the subject, but doctors continue to deny the fact that these machines cause this type of damage. I wasn't expecting my face to melt away in the past few months, yet looking at the pictures a few days before the IPL and comparing them to my pictures now, I can see a huge difference (and no, I did not lose weight - I have actually gained weight). My face became gaunt and for the first few months after the damage I had a hard time recognizing myself in the mirror (now I sort of got used to it, although I am still devastated..) I used to have beautiful round cheeks which made me look like a teenager... When people had to guess my age, they always assumed I was at least 5 years younger, and now I look like I am 40 even though I am only 28. A girl serving me at a coffee shop (about my age) called me 'mam' the other day. This whole 'mam' thing started after the damage, before I was always addressed as a 'miss' and I used to get ID'ed at the liquor store and bars all the time (the legal drinking age is 19 in Canada btw) - that obviously doesn't happen anymore.. I am thinking of getting a fat transfer in a couple of years (after I completely heal from the damage and will be able to take time off work), but some of the reviews regarding this procedure scare the crap out of me as well. Having gone through what I went through, it's really hard to trust anyone else with my face. At the same time, the life has been sucked out of my face and my youth was literally stolen from me by this horrible machine and I really want to do something about it.. I can't believe that I am reading the same stories from people who suffered from this damage back in 2008 and these machines are still around - if they were banned back then, I wouldn't be in this situation today. I was severely depressed for a good 4 months, and thankfully, just recently I started to find hope, but much of it resides in the fact that I will one day be able to get a fat transfer and that the texture of my skin will get better with time. I know some people say it gets worse with time, but I have seen some minor improvements in some parts of my face (at least where the damage is less severe). I've narrowed it down to using sesame oil to remove my make up (can't use cleansers, they irritate my skin), using a Kiehl's microdermabrasion scrub (if you decide to use it, be very gentle - build up your tolerance, and don't use on extremely dry skin - can cause more damage than good), Yonka's hyaluronic acid serum, and going to a steam room regularly. Also, I started doing this several months after the damage - you don't want to start "treating" it too soon or you'll make it worse.. All these have helped a little, but this damage is like nothing I have ever seen before - it's very resistant to treatment (although I haven't tried anything harsh to treat it, I read that many people who have tried TCA chemical peels, etc. had a hard time getting rid of this horrid texture). Anyways, this is my sad story - just another victim of the cosmetic industry. If anyone has any suggestions in terms of finding the right fat grafting surgeon or if anyone has been successful in treating the crazy lined laser/IPL damage-type texture, please comment below. I really hope that this review will help someone. If I had known that this "lunch-time" procedure can lead to such devastating consequences, I would have never, ever let this device touch my face...

lookingforsolutions's provider

Katherine

Overall rating

The medical aesthetician was really sweet and caring, but unfortunately, her and many other practitioners using these devices to treat people don't realize the disastrous consequences that can result either immediately after treatment or years after.. Don't assume that if you go to a doctor, you are better off.. Just read the stories of people that DID go to doctors for this treatment - it's the devices themselves that destroy people's faces..

Replies (34)

February 7, 2014
I want to thank you for sharing your open and honest review with the community.  I hope you are able to find some resolution to the issues.  We do have a Fat Transfer Community that you should check out.  
February 8, 2014
Thank you Kimmers25. Since I found this community, I have been looking through multiple treatments and glad that realself exists. It helps people better understand the real risks and benefits of undergoing cosmetic procedures.
February 10, 2014
Exactly:)   You are on the right track and in great company here on RealSelf.  
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February 8, 2014
This story is all too familiar, almost a carbon copy of my own. Yes, these machines need to be banned. But will they ever be? Cigarettes are still being sold even though they are known to cause death. Money, money, money! I'm so sorry you are going through this.
February 8, 2014
I know Lisa, I saw your story months before I joined realself (this was when I started to notice what was happening to my skin and was looking for answers). My heart goes out to you because I know exactly how you feel. For months, I was in denial that this happened to me.. My life was halted and all of my resources (time, money, emotional and physical energy, etc.) all of a sudden were directed at trying to solve this issue... I couldn't believe that this kind of damage was even possible from a seemingly non-invasive procedure.. I don't have to explain to you the agony that I went through when I finally realized what was happening to my skin (after doing some research and seeing posts like yours). I am not a vain individual, but even the least superficial person wouldn't want their appearance so horrifically altered within a matter of months. I want to fight for stronger regulations in the industry of cosmetic laser/heat devices. I know that there are some petitions or whatnot being signed online, but I still have to look into that. I am just starting to "pick myself up" after being complete broken and severely depressed for about 4 months after the damage, so there are some things that have priority over these petitions and such. But as far as cigarettes go - yes, the tobacco industry is definitely an unethical one because people get addicted to cigs and get sick, but at least most people are aware of the dangers of smoking and can choose not to smoke. In my case, and I am sure in many other people's cases, I wasn't even aware of what I was signing up for - I didn't read/sign any waiver or consent form and I was a complete stranger to cosmetic procedures when it happened, so I feel like people are exposed to dangers they are not even aware of.. Tbh, I doubt these machines will be banned (the industry is a cash cow), but we can fight for stronger regulation at least..
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February 9, 2014
Very well put lookingforsolutions. Stronger regulation would be preferable to the way things are administered presently. There certainly is not enough awareness as to what these machines are capable of and that's why we are here, creating this conversation. We want others to know. And we are voicing this online, here, thankfully, and hopefully, others will read, and the word will spread -- as it did, eventually, with cigarettes. Everyone used to think cigarettes were healthy, a way to unwind, de-stress. Oh yeah, good times! Little did they know they were polluting themselves and setting up a life filled with ill-health and disease. I use the cigarette analogy often because I do believe that one day these machines will be understood to be harmful.
February 19, 2014
Wow this is spot on. Same here. I'm a guy and I had some broken caps on my nose and cheeks that were bugging me. I would take them back any day over what a VBeam laser did to me. I was and still am in shock and it's been over a year ago since I did it. All these doctors deny the damage these lasers can do. I believe they do know or at least have an idea. I'm sorry to hear you story. I know how you feel LFA.
February 24, 2014
Hey guys, sorry I've been swamped. KikiLisa - Exactly, the main reason I wanted to share this story was to raise awareness. It's just sad that many people make the decision on the spot before doing any research, and you can't really blame them. After all, people usually trust these so-called "professionals" administering the lasers/IPL.. Cjjr - I feel for you. Looking at my pictures before the damage and at my skin today, plus the volume loss - agh, I hate this the most, even more than the crazy "lined" texture.. I miss my youthful puffy cheeks :'( , I regret that split second-decision to do the IPL so much. Why did I do it? - I had good skin.. Why didn't I postpone the treatment and do more research? why did I trust that esthetician? - these questions keep haunting me, but as time goes on, we have no choice but to move on and try to break free from these thoughts..
February 10, 2014
Hi, I have exact same experience as yours. I am from Vancouver, Canada. I am using emu oil and cicalfate (contain copper sulfate and zinc sulfate) and this is the best combination that I have ever tried. I have tried many different brands and they are all irritated and clog pore on my face. Never have such a sensitive skin in my life until after IPL. Hope this helps...
February 24, 2014
Hey thanks a lot, sorry for taking so long to reply, I've been very busy. I am sorry this happened to you too. It's a tough place to be in, but I've learned to try to focus on the best. If there is one thing I know, it's that stressing over this constantly not only makes the damage worst - because stress also causes bad skin - but it also slowly destroys your entire life as you become consumed by this issue. I started to distract myself more and more with tasks, and now, I don't think about it as much - I never thought this could happen because I was completely absorbed by this issue day in and day out. Apart for that, thanks for the product suggestion - I appreciate it and may try it down the road. I found a couple of things helpful too. The most helpful was this substance (naturally occurring in plants and living organisms) called MSM - it helps with collagen reproduction. I found it when I was searching for natural alternatives for "indented" scars. There are certain creams that contain it, but I buy it in powder form and mix it with aloe vera gel, as I have sensitive skin and don't really like to use creams. Here is a link about MSM: http://thelovevitamin.com/3586/rolling-acne-scars-msm-cream/#.UwuLNWyYbIU. All the best to you and hope things get better with time.
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April 16, 2015
Hi St2000, would you mind saying where you went in Vancouver? Mine was in Vancouver, on Broadway .... I understand if you don't want to say, I haven't published the doctor's name because she has been very good in the aftercare I don't think she is being dishonest in any way.
February 16, 2018
I had a horrific ipl experience in 2012. I like many others had near perfect skin even at age 52. People would mistake me for 10-12 yes younger! I wanted a few agespots removed. Biggest mistake of my life. The practice refunded my money but nothing fixed the unslightky holes Poor texture and dents along with flattened cheeks. I spent a fortune on makeup-nothing helped. Finally after reading a review last summer on rs I bought 99 percent aloe Vera at health food store. This along with kat von d helped 80 percent. I believe in paying it forward
February 16, 2018
How did kat von d help the holes and texture ? I can't wear makeup because my skin is ruined and I am sure it would look 10 times uglier and highlight the mess. Are you saying you found a way to hide it or you healed it? I have tiny holes running in lines allover and new lines show up out of the blue . I also have huge pores now and the texture is disgusting , lines , criss crosses, bizarre shapes . I bbl ipl ruined my life . Miserable for almost 3 months and don't imdgimd this getting better . My face went flat like my cheeks are gone and no elastin . Are you recovered ? Aloe Vera fixed it all?
February 10, 2014
Btw same as you, I always get ID checked when going to casino, now people even ask me how many children do I have... Just let you know that you are not alone and I am in the same boat as you :)
February 19, 2014
This is exactly what I've experienced. I thought I was crazy.
UPDATED FROM lookingforsolutions
7 months post

Decided to add some photos

lookingforsolutions
Sorry for hiding my face, but as I mentioned I was traumatized enough by this experience, really don't want people I know seeing my photos on here and recognizing me. Although the damage is obvious, I prefer not to talk about it too much, except for the people that I am closer with. As you can see from the pix, my face is totally flat and deflated - hard to believe that about half a year ago, I had chipmunk cheeks and looked like a teen. You can pick up on the textural damage from the pix, but it is not very clear as all of my pix are taken by a phone camera, which tends to automatically blend things out. It actually looks worse in real life. Hope these prevent people from getting this horrendous treatment..

Replies (23)

March 14, 2014
I'm so sorry Katherine. My heart goes out for you. I too am in a similar predicament these days due to an under eye burn that has added 20 years to my face. I used to never need make-up but now cant imagine leaving the house without it. I have heard recell spray on skin is a revolutionary advancement that might be worth looking into. Google it and see if you want to try it. Stay strong and hang in there. There are others in a similar boat. :(
March 26, 2014
My name is not Katherine:) that was the esthetician's name. I never heard of recell but I heard of dextran hydrogel which I couldn't find for sale online (there are lots of hydrogels out there, but not this one) - either way, I think this stuff only works on new burns, but is supposed to heal without any scarring - even if you have 3rd degree burns. I will look into this recell stuff you are talking about, but I seem to have very minor, gradual improvements with 20% lactic acid peels. I am too afraid to do something like a TCA peel though. Only time will tell. I don't have the time/resources to travel to England right now, but my friend lives in London, so I can ask her to get it for me and ship it over. Let me know if it works. Good luck!
March 19, 2014
Which medals did you go to if you don't mind ?
April 2, 2014
you mean which medspa? It is by the Toronto Airport, I can find out the exact name if you need it
April 10, 2014
I am a licensed aesthetician with over 15 years experience. After reading all the comments, I felt compelled to add some info. Any instrument, equipment used is ONLY as good as the technician. Experience is the best, unfortunately the aesthetician may not have had enough, or the ipl was not working correctly. This can happen if the hand piece gets old
April 21, 2014
there is a lot I can say about this... I understand your frustration as you work in the industry and feel compelled to defend your profession, but I don't agree with you. I know my review is long and likely you didn't read it, but if you do read it you will see that the aesthetician I went to had 14 years of experience and more education in the industry than most aestheticians as she was certified in several different countries including Canada. She used the lowest setting on me and the device was new - she even bragged about how great it was and how much better it was than the other machine they had before. My friend went to her as well without any issues, so it definitely was the technology itself. My skin was always good before the IPL damage. I am healthy and was supposedly a good candidate for this procedure as I have fair skin. Anyways, long story short her experience, the quality of the machine or the setting she used, plus anything else you have mentioned did not prevent the damage that I now have on my face (which is, by the way, extremely difficult to treat, as it is not anything like typical scarring). If you read through the stories on here, you will find that many people were damaged by lasers and IPL at offices of plastic surgeons and doctors or by aestheticians that had years upon years of experience. Although many doctors and aestheticians deny that this kind of damage can be done by these machines, there are a number of them that do admit it can happen. Here is an example of what one dermatologist with many years of experience on here said to me when I asked a questions about volume loss associated with IPL: "First let me say that I am sorry you have experienced such a negative outcome due to 'IPL/laser damage.' Unfortunately, to date, I, too, have found energy-based devices, IPL, and lasers, including fraxels, to be generally disappointing with seemingly a great deal more marketing hype than hard science behind them." Another prominent dermatologist with a state-of-the art facility here in Toronto told me that he doesn't have an IPL machine in his office because it is simply an unreliable, dangerous technology that often causes more damage than good. So, there you go. I hope my response satisfies you. Also feel free to watch the video I posted in my last update if you are interested. I wonder how many people have to get damaged before this technology is banned..
April 22, 2014
I missed your original post, so went back and did some research. Although the photos you provided do not clarify the damage, you know your situation better than anyone. I'm totally sympathetic with your circumstance, and I really want you to find a quick and reliable solution. Please don't take offense with my comments, but your unacceptable outcome really frustrates me. Your estnetician had 14 years of experience, and your convinced she your best interests in mind? It should have occured to her that your hormonily triggered acne should have been addressed by a doctor? Regardless of her good nature, it sounds like she could have made a better choice. I have to ask, did you try Pro Active, or one of the over the counter remedies? Why did the esthetician involve your face, beyond the jaw line where the issue was? It's a harsh lesson, but pleasant estheticians should be follwed up with second and 3rd opinions....... it your face. It's frustrating you let her touch your perfect skin. I had a doctor years ago the cut away all but 20% of my small intestine over the course of several surgeries. He saved my life on the first surgery on my 21st birthday, and I made the critical mistake of trusting his every explanation for the need of many subsequent surgeries. I know have a tunneled catheter in my chest to receive daily nutrition for the remainder of my life. There was medication options, but he was a surgeon. My guess is that the same hormones causing the acne, could have cuased enough of a chemical imbalance in your skin, that any similar procedure would have produced a negative affect. Also, I should have expounded my previous post regarding the comment my esthetician made regarding 4 procecures for the best result. She had me buy into that logic from the start. Perhaps several minimum power procedures are best? Since the technicins are human, and in the case of yours, she may have wanted to do a perfect procedure thinking a little more power might be better, coupled with your hormonal condition, was a recipie for a mistake. Bottom line, she should have referred you to a doctor, and you shouldn't have let her touch the skin without acne. Skin cells will regenerate and renew. Give yourself some time and use some healthy make up for a while. I will do some research in hopes of finding some useful short term solutions for you. Take Care
April 23, 2014
I couldn't have said it any better than lookingforsolutions. The PA that lasered me said she had 10 years of experience with all great results. Yeah right. I had it done in a very good hospital so I put my complete trust in her and her word. I told her it was painful and she said the pain is normal. Uhm no I don't think so because it scarred me. She will not return my calls or emails now. I'm on my own. She knows what she did. I think they all know the risks. How could you not know? You have to google laser "damage" to find the horror stories. Wish I would have done my homework before I did it. I stumbled onto Real Self after the fact looking for answers. I found the answers too late.
May 10, 2014
Hey harley guy, thanks for your sympathy, it's appreciated, and I am sorry to hear about your unnecessary surgeries. I've also learned the hard way that doctors or certain so-called professionals are not to be trusted. The best thing one can do is to research, research, research and get as much info as possible before going for any procedure - regardless of whether it is cosmetic or for a medical reason. As for my acne, it was very mild and not really worthy of getting it treated with proactive or any prescription creams/drugs. I did see a dermatologist regarding it and she suggested IPL (it is fairly common for practitioners to suggest IPL as an acne treatment) and an over-the-counter face wash - this tells you how mild my acne was - otherwise, the dermatologist would prescribe something stronger. Anyways, the acne wasn't the issue, the practitioner wasn't the issue, the calibration of the machine wasn't the issue and the quality of the machine was not the issue - the actual procedure and the technology used (i.e. IPL) was the real issue. Although I am not denying that people have benefited from this procedure, it's just not a safe treatment for everyone. all the best!
May 12, 2014
Hi lookingforsolutions. It's very frustrating and painful to hear of all the failed IPL procedures. I do however, feel confident that these cosmetic procedures will improve and become more reliable in the near future. You and countless others will benefit, and I can only hope it happens sooner than later for all of you. Fortunately, medical science is always gathering speed in the background, and there will be answers and solutions very soon. There's so much money to be made in this field, so you can look forward to a bunch of research money being spent to resolve botched procedures and insure more reliable results going forward.
May 22, 2014
Hi pammy How long did it take you to recover from your peel damage?
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April 16, 2014
I know you said the pictures don't show everything, but I have to say that I don't think it looks bad at all. Maybe if you showed before pictures as well? Still, from what I can see your skin is actually quite nice. The skin tone is good and your skin is nice and smooth looking. I understand what it's like to have a procedure change your appearance, is hard to get used to the change and sometimes we see it as worse than it is. I've definitely been there! But anyway, you've got really nice skin, and I'm sure whatever damage occurred will eventually heal completely :)
April 21, 2014
hah thanks, I wish that were true. The pics definitely don't show everything, but even then my skin is a 100 times worse than what it was before the IPL. I used to have nearly perfect skin - never struggled with it. I was thinking of posting before pix but most of them are in social settings and I am worried someone I know may recognize the pic even if I can parts of my face out as I have posted those before pix on social media before. I will try to find a way to post the before pix - especially to demonstrate the volume loss - the worst part of this whole ordeal. Thanks for the encouraging words!
April 18, 2014
So sorry your experience didnt meet your expectations. At 60 years of age, I had years of sun damage removed with 2 IPL procedures on my face. The first one was2 weeks before my daughters wedding. Wanted her wedding photo's to reflect a younger dad. About 98% of the sun damage amazingly disappeared on the first procedure, with a little swelling on the first day. Minor and fine wrinkles went away, along with several small veins, almost instantly. It's been 2 years, and my skin still feels good and looks great. In your case, the technician may not have used the best equipment, and/or didn't use the correct setting? The treatment stimulates collagen production, much like hyalouronic acid. I was advised that 4 treatments would result in brand new skin. The damage and healing process eventually replaces the top layers of the skin, and all the imperfections with it. You may want to consult a different esthetician, one with state of the art laser equipment and a good patient history. I know it may sound ridiculous to even consider it, but your skin may require additional treatments to get the effect you're looking for. I sincerely beleive laser treatments when performed correctly, are safer and more dependable than surgery. I'm also confident your situation is temporary, and you will find a solution soon. Don't give up, get out there and consult with more than one esthetician. And remember, you are your own worst critic.
April 19, 2014
Hello Harley Guy. I'm truly glad you had a great outcome with lasers. I'm a 41 year old male who had one VBeam procedure for a few broken capillaries on my face. I don't know what she did but I experienced exactly what lookingforsolutions did. The tech who did mine said she had 10 years of laser experience. So it seems like a gamble. If it goes wrong, there's no going back. It's pretty obvious on me. And a doctor just confirmed it.
April 21, 2014
I am glad that you had a good outcome. Unfortunately, many of us were not so lucky. I responded to debrajoye a couple of posts below, so feel free to read my response if interested - I explained to her why the experience of the aesthetician, the setting of the machine and the age of the machine are not the only reasons people are getting damaged by these machines - as my aesthetician had 14 years of experience, used the lowest setting and had a new machine. The devices themselves can cause the damage. I have also quoted a couple of dermatologists that agree that these machines cause damage. There is no way in hell I will ever let another laser/IPL machine touch my face. I watched my face deteriorate since I had an IPL treatment about 8 months ago and it still hasn't recovered. To me, IPL is just not worth it, especially if someone has decent skin - it's just not worth the risk. The damage can be devastating, whereas the positive results are not guaranteed. As far as "broken capillaries" go - I had 2 of them on each cheek before the IPL - after the IPL, I have them all over my face - my skin looks like my mom's and she is 30 years older than me... Anyways.. glad things worked out for you. Unfortunately not all of us were as lucky. All the best
April 22, 2014
Cjjr, I responded to lookingfor solutions below, it might be worth a look. V-beam addresses vascular anomolies, although my IPL took care of a few veins on my cheeks and nose without issue. The more I read about the negativity and otherwise failed laser procedures, the esthiticians appear to be the weak link? I dont think years of experience is the key necessarily. My esthitician sold me on 4 visits to attain perfect skin. I stopped at the second visit as it addressed everything. Point being, several mild procedures are likely better than one risky high power application. Experience and competance dont always go together. It's odd that a competant esthetician wouldn't suggest repeated procedures at reasonable intervals, first for patient safety and of course additional income. I hope you can get your issue resolved. As awkward as it is, maybe you should request a referal from the esthetician that did the damage. Good luck and please advise if you make any progress.
May 12, 2014
Harley guy are you a sales rep of these machines?
May 12, 2014
PammyT, I do not sell IPL equipment, or anything for that matter. I did do significant research however, and was fairly confident before making the commitment to proceed. The last consideration was to choose the esthitician, and felt the city would have among the best and most competitive practices. I cant tell you the type of IPL equipment that was used on me, as I was so reassured after the preliminary interview with the first esthetician, and in consideration of my research, I felt confident. I'm not an an easy sell, and asked a lot of hard questions about potential bad results before proceeding. Sorry, looks like I over answered!
May 12, 2014
I asked a lot of hard questions too. The physicians assistant said nothing about what I ended up with. Said she'd been doing laser for 10 years with all great results. I have half circle scars on my left cheek now.
May 22, 2014
I am glad that there are people out there that had good results, but unfortunately not all of us were so lucky. As I stated before, I posted my review to warn people that there are potential negative consequences of having this procedure.
January 29, 2018
Bbl ipl was performed by a top NYC derm. My face is destroyed , I don't even look like I hsve skin, Just a waxy shell. These machines are criminal . We all have the same exact damage so clearly it is the laser, how else do we all hsve that same bizarre texture and designs in our face when we are different ages , races and ethnicities? We all have the orange peel, we all wrinkle up and we all get fat atrophy , it's the same story over and over , I was astounded how identical the outcomes were. That means they know this happens . It was obvious that derm I saw knew what she was looking at , this came as no surprise to her , she didn't even pretend to examine my face . When I showed her a photo of the orange peel texture I watched her reaction and she knew exactly what she was looking at . She then tired to blame it on the hives I developed 24 hrs after ipl and hsve had for 2 months .. I wish I never trusted this dr who was only supposed to do a few small areas thrn used a giant square and went allover my fsce. I've heard no success stories but I saw a very good derm and she said use notjinb for 6 months , no washing , no cream and no make up. I wish I stopped trying to moisturize after the first futile month at least but the bad derm told me that was why I was hypopigmenting, I was dry. She knew how to play me because my fear was hypopigmentation and that's why I didn't want any laser ipl on my face. So I tried and tried to moisturize with all these very gentle creams and it would flare and stay inflsmned . These devices cause long term inflammation , confirmed by honest dr's , the skin is badly damaged along with the epidermis pretty much being blown off, not just the barrier as people think and there is damage to the dermis , these are medical facts I hsve confirmed . Also, elastin is no more and thsts why everyone looks deflated and weird and finally the fat cells start dying and yes , there is actual fat loss . These are not rare cases or people who "reacted badly", it's what these devices do . Those that don't think they had any damage , do and it shows up a little later, a year out . A 19 year old girl here was pleased with clearing her freckles , what she didn't seem to notice is that in her 6 month after photo, her chin was pointy and her jaw line very flat when it was round . Some of us have it worse but had no outward burns , but you do. It does not "stimulate collagen", it destroys it and replaces it with scar tissue . The orange peel texture is pretty much permanent unless you get really lucky and cease all products . I hsve it allover my once smooth face , I look like I had the worst case of acne in history . Waxy skin , its pink and shiny and bizarre , lines , designs , and the nice little wrinkles hsve arrived .

I think everyone who has been damaged has a duty to post the truth in as many places and sites as possible , put it on yelp, makeup alley, Facebook if you use it , YouTube . Women getting disfigured and having their lives ruined needs to stop, it's sick and awful
UPDATED FROM lookingforsolutions
8 months post

please watch this

lookingforsolutions
I think it's very important for people considering IPL to watch this video - http://www.youtube.com/watch?v=_ikR4m9XhmY - it talks about 100s of cases of IPL and laser burns being investigated. As for my experience - I have stated before: the individual that used the IPL on me had 14 years of experience, she also used the lowest setting, so although experience can be a factor, I think it depends on a lot of other factors and not necessarily your skin type - as I was technically the "perfect candidate" for this procedure - white, fair skin, etc. Please be careful or you may be very sorry - having to live with the damage for the rest of my life after having nearly perfect skin before this happened is really horrible.. I know others that went through this will agree with me

Replies (18)

May 9, 2014
I am 53 years old, and have had about 20 or 30 IPL sessions total starting about 12 years ago. None in the last 3 or 4 years. In my opinion, it is the operator of the IPL machine that makes the procedure successful or not. Also, don't have this procedure done anywhere but in the USA, preferably in or near a big city, not a po-dunk town in the midwest.
May 10, 2014
Hey, I am glad things worked out for you. You are one of the lucky ones. Unfortunately, there are many people like me that went to qualified practitioners (mine had 14 years of experienced and was supervised by a doctor). I live in Toronto, which is a large city with plenty of qualified practitioners. I am tired of having this debate (i.e. regarding how experienced/qualified the practitioner performing the procedure should be) - there are many people that have been damaged at a doctor's or plastic surgeon's office by these devices and others that walked out from the same office without any issues and perhaps even some improvement, as such I think there is a lot more that goes into this procedure than the quality/experience of the practitioner. Again, glad things worked out for you, but I posted this review to warn people of the potential risks associated with this procedure and not to debate various factors that go into it. All the best
May 10, 2014
Spot on lookingforsolutions.
May 20, 2014
Hi all, I'm at a loss for what happened to my face and wondering if anyone could help. I did have on yag laser session, but ONLY on my nose for a few broken caps, it never touched anywhere else. It scabbed a bit then they fell off after a few weeks. A month after my laser session I had a hydrafacial, which is a very gentle facial with 7% glycolic. 3 weeks after this, I had another hydra, this time with 14% glycolic. EXACTLY 5 days after this facial, my skin began to freak out, and has never gone back. I had such oily soft skin and it turned completely dry. I literally don't even sweat on my face anymore, I used to sweat like crazy when I exercised, NOW NOTHING. my entire face is dry, cheeks have turned into enlarged pores and weird texture, fine lines under eyes (I'm guessing from dehydration of skin) BUT HOW could the laser do this if it didn't touch anywhere near there? Also, here's the kicker. My skin burns like crazy now. In the cheek area, no idea why. It's become so sensitive I can literally use nothing on it, I've tried the honey, emu oil, everything. I don't understand what happened to me. two derms say I have great skin and they think its contact dermatitis. I know my skin and this is not it, it has aged 20 years overnight, I can't smile without it hurting because its so dry. I have a hard time believing it was the facials because the first one was completely fine and i've read stories of people using 70% glycolic acid and being fine within a week or so. This is literally 2 months after the facial, and 4 months after the laser! I mean wouldn't any of that damage or burning feeling come after the laser, not 2 months later? I am so depressed, on the verge of losing my job, I can't look in the mirror, I have stopped talking to friends and family, my skin has changed overnight and no one can tell me why. I am devastated. Please help if anyone has a similar situation.
May 22, 2014
I've had 3 of those hydrafacials - and it's more like microdermabrasion and not a "laser". I always specify the "gentle" peel only as I have very delicate skin. No probs. They do use various serums and your dermatologists may not be wrong that you've had an allergic reaction to one or more of them. Have you tried Skinceuticals "after procedure" regime? Or coconut oil?
May 22, 2014
I would find an oil that your skin "likes" emu or almond or olive oil. And just baby the heck out of it. Maybe talk to Carolyn, you can find her at her facial fitness website. She always writes back very quickly. She uses VERY gentle products to help rehydrate skin. My skin seems to like her products. Sorry for what you are going thru, I know how devastating it is! When I had problems with a peel I was told it was buried damage which was bs but I didn't know that so I tried a few more peels (to get under the damage) and it didn't help. These treatments help some but usually damages people with oilier skin types.
May 22, 2014
Hey Sara, in your case, I do think that it is likely that the glycolic caused the damage, since you only had laser on your nose. Lasers can be very damaging but I doubt that in your case this was the cause since you didn't have it all over your face. I know that you think glycolic can't cause this kind of damage, but I have read stories of people being damaged by 20% glycolic peel treatments - getting large pores, textural changes, etc. Like the others have suggested, I would suggest to baby your skin for now and then look into treatments. As far as everything else goes, please don't loose hope. This issue is not worth destroying your life over. I felt the same way as you before but I found a way to move on and you have to try to do the same. Although some damage is really hard to treat, remember that skin does regenerate and in your case it looks like it's peel damage and not laser damage. I have seen stories of people treating peel damage successfully, but it will take time. Believe me, it is better than laser damage because laser and IPL have the ability to go deep into the structures of the skin, so it is much more difficult to repair that type of damage. Just don't get anymore laser treatments and baby your skin for now.
May 22, 2014
Hi pammy, How long did it take for your skin to recover?
May 23, 2014
Im still trying to get it back to where it was. I doubt that it will at this point however my skin doesn't feel bad anymore as in it's not irritated at all and doesn't feel dry or tight or tingly. Use to alway have a burning tingly feeling. It took probably close to a year of doing pretty close to nothing to my skin which was hard because I have congested pores. I washed it once or twice a week and used oils to hydrate. My pores don't seem as enormous but still have all the dents and lines that the peels left me with. I derma rolled for a while and got results(I think this help with pores) but it's hard to keep doing as my face is beat red for dayss after. I'd love to get back to that routine. I wouldn't wash your face more then a ouple times a week with cleansers, just rinse in the shower or cool water splashes. Use an oil to remove eye makeup. I sorta like washing with manuka honey but I find it a bit drying not sure why. And try to find an oil your skin likes. My skin is really liking Carolyn's stuff right now, that could change. Keep it very simple for a while. And give your barrier or that dead layer of skin a chance to thicken back up. Your skin will probably start to feel better once it does. See, this is what I don't understand why are we all encouraged to exfoliate or peel off that layer? It's just dead skin? It serves a purpose and I wish I would have understood that before going about the business of "anti aging".
June 3, 2014
PammyT, you made some excellent points. I have tried a lot of the things you did - manuka honey, oils to remove make up, trying to wash my face less (I never really used cleansers to begin with, so that wasn't an issue), but yes, although, we all want to exfoliate, I am finding that leaving it alone is the best treatment in the beginning stages of the damage - especially when there is that totally dead layer just sitting on top of your face. I was too scared to do anything when my skin looked like that, when it started to look a little more alive, I ended up doing a few lactic acid peels and it helped a tad. Still a long way to full recovery though, but hoping that i'll get there. happy healing to you guys and try to stay positive
June 3, 2014
oh, by the way - I think the manuka honey is drying because it naturally contains AHAs, so be careful with it. It is somewhat of an exfoliant. And I tried dermarolling on a test patch a little too early in my 'recovery' and it seemed to cause more damage, so I never took it all the way. i may try it again down the road though, but again would start with a test patch.
September 16, 2015
I have severe contact dermetitis & was told to use only cetaphil liquid cleanser, and to apply monostat, then emu oil over top of that in the morning & before bed. I have been going through burning beet-red phases, followed by itching, dry & peeling skin where it hurts to crack a smile. The condition is supposed to calm down within a few days. Nothing else should be used- not honey, witch hazel, coconut oil, makeup or ANYTHING else until it clears up
May 22, 2014
I am very sorry that you had a negative experience. I had two IPLs done in 2012 and followed up with about three in 2013. I am 59, and hoped to address the issue of age spots. All-in-all, I found IPL less than the "magic bullet" it seems to be with some people's freckles. I was told that if you didn't get the result after about 3-4 treatments - it wasn't going to happen. So I switched treatments. At this point, I've had a number of different lasers run on my face - one time only - in one spot on my neck - I got a burn. I have Skinceuticals after-care products designed for these treatments - and they worked to calm it down - and in time it faded. That particular operator admitted that she was VERY aggressive on her own body and didn't mind the long recovery. Ok - but I did! While I've also been losing weight, my face is thinner but the good news is it's minimized marionette lines. Rather than fat transfer - perhaps you should investigate the new Juvederm Voluma - designed for cheeks which apparently lasts up to 2 years. Now, you won't be able to have any more of these procedures probably - because I do think the more penetrating lasers will melt the stuff - although some doctors say no. All these lasers are a kind of "controlled wounding" - and they may take months to resolve into "final results". You may have, however, been more "wounded" than necessary. Currently, I like Clear & Brilliant - which is less invasive somehow than IPL. Yes - at first your skin will have the texture of sandpaper. That lasts maybe 2 weeks during which time I'm on the Skinceuticals post-procedure repair program. But I've seen additional fading of those pesky age spots. Skinceuticals also makes a botanical (green colored) "serum" to put on them which seems to help with fading. They may never disappear 100%, but are most definitely reduced over my starting point in 2012. A home remedy that I use between laserings or facials etc. is to mix coconut oil with baking soda. It makes an excellent and gentle exfoliating scrub. I finish it off with organic apple cider vinegar straight out of the bottle! I would describe my skin as delicate (I am very prone to contact dermatitis) and I'm very fair. So, these procedures can be done safely and effectively - but like anything else, they can also go off the rails. I would recommend you find a good cosmetic dermatologist - one with an MD - to discuss your lingering issues.
May 22, 2014
Wow, I think I would be way too scared to put my skin through all that, but if it works for you then I am glad. Although, I really appreciate your suggestions, after this experience I will never let another laser touch my face again. This has been a terrible experience and I am not willing to risk going through this again. The coconut and baking soda scrub sounds like a good idea though and I may try it in the future. Thanks for your suggestions!
May 22, 2014
Give it 30 years. I go down my neck to décolletage, and from my hands up to my elbows. I usually "dip my toe" in a procedure to see how it goes. Always specify to "start gentle" - i.e., with most gentle peels. And there is truly a cumulative effect. Most all of these say 4-6 - and one of the very reasons is that they "fracture" the light into tiny beams - which means it is not applied evenly over your skin - and that's why multiple passes are made. It's a bit like sticking a fork into a piece of meat all over at different angles to "tenderize" it. The best practitioners will thus alter their passes - say from horizontal to vertical, etc. - not to keep hitting the identical spots - but to cover more area. Certainly everyone has to figure out what works for them. After trying dry microdermabrasion a time or two, and then three hydrafacials - I wouldn't give the dry version another glance. You get so much more bang for your buck with the hydrafacial. And actually, all these things do require some kind of "upkeep" - just like your mani or pedi. So the fact that I've spread it all out over 2012, 2013 and now into 2014 - I consider I'm now on "maintenance". BTW, I also never do these things as often as anyone says I theoretically "could". Partly it's a budgetary issue, but a big part of it is to allow my skin to heal properly before another "wounding". And some of those lasers are definitely more "wounding" than others! If you are squirming and jumping off the table even with lidocaine - or not seeing the results you want after about 3 treatments - then you bag that one. It's not a one-size-fits-all deal.
June 3, 2014
I think the emotional trauma form this experience will continue to linger in my mind for the rest of my life, so I doubt that I will change my mind about lasers even in 30 years. I don't doubt that some people have good results with IPL or laser, but I would never want to face those risks again. I did ask the practitioner to start gentle when I got the IPL (I asked her to use the lowest setting), but that didn't help.. I have started lactic acid peels (20% - very mild) and they do help a little. I stopped for now because I've been outside a lot and it's summer, but I will resume later on. Just ordered another skin care line and am hoping this one will help. I want to go back and forth between babying my skin and doing some mild peels, perhaps moving up to something stronger down the road like retin a. I was actually thinking of getting a hydrafacial, but need to read about it first. I am worried that getting it might cause issues as well. As for lasers, again, not for me. Thanks for again for your input though :)
June 5, 2014
Hydrafacial is completely different than laser. It's like microdermabrasion with liquid - specifically serums. And it involves a peel up front. So if you are sensitive to certain products or peels - avoid. But everyone needs a good post procedure for laser. I use Skinceuticals which includes a glorified Aquaphor type thing I apply liberally night and day for about a week after while only using the gentlest cleansing oil and avoiding makeup.
December 14, 2017
Clear and brilliant laser caused damage too. I've had two surgeries with this laser and it created fat loss.