Fraxel Dual - Skinrenu Balmain, AU

I had fraxel because of fine lines around my eyes, pigmentation, and pores. I'd had it twice before, and knew the process. Knew not to put anything active on my skin, I'm also very savvy with skin care and procedures. I was given a strong treatment (after asking for a strong treatment... but obviously assuming they would measure against my skin type etc) and told to use White Click Balance the 2nd day of Fraxel. I ended up with more pigment, tiny holes all over my skin, my scars look more prominent, and I was unhappy with her bedside manner. When I went back to air my concerns, I was belittled and treated as if I was imagining things. I have worse skin now than before, and I believe the treatment was way too strong and was given the wrong advice with using active ingredients. The clinic changed their story and didn't believe that I was told to use the White Click Balance, then said that its safe to use it, then told me its only a precaution to advise against active ingredients. I broke out in pimples and they told me it was hormonal or a coincidence... when I explained it was a normal reaction for me, that told so long to clear up. I was offered free omnilux light therapy, but not until I'd complained a few times. Both times I'd had it done previously I was put under the light immediately after the treatment, I should have been offered that when I went it with horrible breakout 5 days later but I was sent on my way.
White Click Ingredients (Kojic Acid: skin brightening agent, it balances skin tone and fades dark spots and freckles caused by sun exposure and ageing. Niacinamide: Vitamin B3 improves skin moisturisation, acts as an antioxidant, has anti-inflamatory action, skin lightening properties. Sepiwhite: intensive lightening agent, effective on pigmented area but also on overall skin tone. L-Lactic Acid: whitening agent that also boost the exfoliation process. Linoleic Acid: increases epidermal cell turnover, therefore improving melanin dispersion L-Leucine: inhibits the transport of L-Tyrosine and L-phenylalanine into melanocytes therefore nurturing it with inhibitive precurson for melanin formation N-Acetyl Glucosamine: skin whitening agent that works in synergy with Niacinamide.)

So I've seen slight improvement, however I still have weird texture, pigmentation and the orange peel look. I've had a jessner peel since, and I tried emu oil and honey but it didnt do much.

I'm going to go for TCA peel, skin needling and see a dermatologist as my course of action. Will update

So I've consulted with a dermatologist and a few other medical practitioners before going ahead with my own treatment plan.

I was advised to do a deep peel, like phenol... which is very intense. They have laser resurfacing now which has less downtime and side affects. It is still a very invasive treatment.

So after saying I didnt want anything as full on as that, we agreed that TCA peels in conjuction with just the anti pigment cream from cosmelan to fight the pigment.

I will use Rational skincare at home, along side some others. I will also try and introduce needling at home.