- Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
- This multi-step process takes up to 24 hours from review submission to publication.
- Doctors can't pay to have reviews removed or hidden.
- Reviews are only removed at the reviewer's request or if they violate our Terms of Service.
If you have questions or believe we should re-evaluate a published review, let us know.
Finally posting photos
Think Twice maybe three times
One month out already
Provider Review
Dr. Lacerna or one of her employee's discussed my surgery with a friend of mine via email. Without my permission! When there where confronted about not complying with HIPPA .They stated that this review on RealSelf is what what they where referring to. Mind you this email was sent on another review site called yelp. And at the time I had not posted a review there at all. She posted one in anger, after she saw my right breast at the beach one day. I was not able to hide the problem and she took it upon herself to say something on yelp. Shortly after someone from the office emailed her though that site and defended doctor Lacerna and asked about my other surgery, one of which I never told her about. I am very upset about this because I discussed the one surgery with my friend but not the other. Also even if I had talked to her about it, what right does anyone in her office have to email this person about any of my surgeries. I am looking into finding the Identity and filing a complaint. I feel so violated and hurt. I have been though hell with my breast issue. I was so scarred and embarrassed by it. I feel that I have been ran over with cruelty when I was kind enough to not sue them, to at least cover the charges to have it fixed. Especially when others, including layers said I had every right to do so. I really tried to be nice but at the same time give other girls/women a real reality of what can happen in surgery. I know what happened to me is rare. I was told it almost never happens. But guess what it did! I really had pain for a year and on top of that a breast that looked like it was going to pop out of my clavicle bone or rest in my armpit. The muscles around it hurt all the freaking time. I had no idea what to do and ended up depressed over the whole ordeal.