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I waited a few months to write this review be fair...

I waited a few months to write this review be fair to Dr Narukar. I went to Dr Narurkar for a scar on my cheek in July as he seemed to be an expert in lasers and highly regarded by his colleagues. Boy do I regret going to him. I had a surgical scar revision done 3 and a half months before I saw Dr Narurkar but went to see him as I had 2 big bumps on the scar that I wanted to get rid of. I was hoping he could make the scar look better by helping flatten the bumps but he made it way worse not better.
I showed Dr Naurkar the bumps and he recommended fraxel restore. I told him I was only bothered with the bump on the top of the scar and the bump at the very bottom of the scar, but he said it would be the same price if he worked on the whole scar. I wish I could turn back time now but I told him yes you can work on the full scar, just use a low setting on the middle of the scar as I am happy with that and then a higher setting on the top and bottom where the bumps were.
I didn't notice any long term problem at first, apart from severe redness but I knew eventually this would go away. Then I noticed after a week that I had a big indentation in the middle of my scar, and the big bump was still there on the top and bottom. I also had a huge new hole at the bottom underneath my scar and I am not exaggerating when I say huge. My whole scar looked like it doubled in size. The new indentation in the middle made my scar line look way wider, angry red and obvious where makeup could no longer cover it at all due to the new shadowing problem caused by the indentation. I had specifically told him which areas that were raised but in my case he totally got the areas wrong and the middle part of the scar indented and left the bumps there. I was shocked, in disbelief and very distraught as I knew that he had really messed me up for the rest of my life. I went back to him on my follow up and told him but he was kind of dismissive and said oh it will get better let it heal. It will fill in by itself. It's been almost 4 months now and it hasn't filled at all. I didn’t expect wonders but I at least expected that he wouldn’t make me worse than I was before I saw him. His actions were careless and will have lifelong consequences that I have to live with every day for the rest of my life.

Provider Review

Dermatologic Surgeon, Board Certified in Dermatology
2100 Webster Street, San Francisco, California
Overall rating