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“Half of my Face Rotted Off! - Redding, CA”
Spent: $15,000 in Redding, CA
I am a cosmetic laser nurse and injected Radiesse, Restylane and Juvederm for many years. Last February the company sent a new injector trainer to show me and my staff the latest way to augment cheekbones to do the 'liquid lift'. I chose to be injected first before my volunteer patients to see how it felt.
She blocked the blood flow to my left cheek entirely!!! The product is incredibly thick, and this is a risk factor. I looked in the mirror and said, "You've occluded my blood flow." She shook it off and said, "Julie, you just know too much. Now relax and let me do the other side." My husband is the physician in our practice. I wanted to run down the hall and show him but she just downplayed it and kept injecting me. By the time she was through with me and my hubby saw it, it was too late. The tissue was dying.
For 6 months I had pain and disfigurement as my left cheek rotted off and had to regrow. Now, nearly a year later, I am left with pitted skin like severe acne scars. I have lasered it 5 times and only reduced the redness. I have spent thousands of dollars flying around california for medical advice to keep it from scarring, laser treatments, medicines, etc. The company had some Florida doctor call me from his car phone to tell me what to do and what to take. He was a total jerk. I asked the company to please send me to a California doctor so I could see them in person. They wouldn't. I was clearly on my own.
The company couldn't give a crap. They have NEVER called to check on me. The representative sent me one short email that basically said I was in good hands with my husband. That was it. The nurse felt bad, and was super sweet. But even she has not checked up on me since it all went down. I think they advised her not to email me anymore for fear of lawsuit.
I wish there was a class action suit.
They are getting away with horrible business practices.
Updated on 25 Jan 2011:
This review is the subjective opinion of a RealSelf member and not of RealSelf, Inc.
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Please choose Juvederm, and a qualified, experienced injector who really cares about you. I would never treat my patients the way BioForm Medical treated me. I sent all of my Radiesse stock back to the company for a refund and they didn't even give me a full refund. They just don't care.


Thank you for sharing your experience with us. Your photos are beyond words and I'm so sorry you had to go through this. :(
I can relate to you- I was burned almost a year ago by a V-Beam laser treatment and as a result have suffered scarring and irrepairable damage to my lip tissue. The laser also "splashed", this was the term a burn surgeon used to describe how the laser burned to other areas of my face where I wasn't treated. I was severly depressed for a long time and of course my family suffered from this as well. I am starting to get my life back now and am looking for solutions to improve my skin and lips. (I won't be using Radiesse!)
Wish you continued healing and thanks again for sharing your story-I am sure it will save faces!
I hope we can help each other. Please reply if you would like my contact info.
I wrote you a personal message and hope to hear that you've healed completely over the year. It took about a year for mine to get as good as it was going to get. Thinking of you and hoping for the best of healing. Sincerely, Julie
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I am researching fillers and am curious what filler is preferred for those of you who have experience with them.
I was all about using radiesse because it seemed perfect. Now that I have heard all these horror stories, I don't know what products to put my trust in.
My own experiences with Radiesse have, so far, been positive (or at least not negative). I have just had it in my hands and will report on that in the appropriate section in a month or two. I hope that you are taking appropriate measures for restitution.
Hi Antoniag,
You had Radiesse in your hands, was it used in a similar way they use Botox for sweating?
Thanks,
-Britt