Half of my Face Rotted Off! - Redding, CA~Say NO to Radiesse!
- updated 23 days ago
I am a cosmetic laser nurse and injected Radiesse,...
- 21 Jan 2011
- 11 months post
I am a cosmetic laser nurse and injected Radiesse, Restylane and Juvederm for many years. Last February the company sent a new injector trainer to show me and my staff the latest way to augment cheekbones to do the 'liquid lift'. I chose to be injected first before my volunteer patients to see how it felt.
She blocked the blood flow to my left cheek entirely!!! The product is incredibly thick, and this is a risk factor. I looked in the mirror and said, "You've occluded my blood flow." She shook it off and said, "Julie, you just know too much. Now relax and let me do the other side." My husband is the physician in our practice. I wanted to run down the hall and show him but she just downplayed it and kept injecting me. By the time she was through with me and my hubby saw it, it was too late. The tissue was dying.
For 6 months I had pain and disfigurement as my left cheek rotted off and had to regrow. Now, nearly a year later, I am left with pitted skin like severe acne scars. I have lasered it 5 times and only reduced the redness. I have spent thousands of dollars flying around california for medical advice to keep it from scarring, laser treatments, medicines, etc. The company had some Florida doctor call me from his car phone to tell me what to do and what to take. He was a total jerk. I asked the company to please send me to a California doctor so I could see them in person. They wouldn't. I was clearly on my own.
The company couldn't give a crap. They have NEVER called to check on me. The representative sent me one short email that basically said I was in good hands with my husband. That was it. The nurse felt bad, and was super sweet. But even she has not checked up on me since it all went down. I think they advised her not to email me anymore for fear of lawsuit.
I wish there was a class action suit.
They are getting away with horrible business practices.
3 1/2 years later... Much Better but still some residual scarring
- 19 Sep 2013
- 3 years post
How I Resolved My Scarring from Radiesse:
- 16 Nov 2013
- 3 years post
After the first 3 months, I tried several things to address several problems over the last 3 years. My injury left me with hyper pigmentation, permanent hypo pigmentation, redness, and permanent pitting. Ironically, I used filler products for pitting, such as Juvederm and Sculptra. For the redness, I used a vascular laser (VP532 from a VersaPulse C). It's a dinosaur laser, but it works so well. For hyper pigmentation and pitting I also used both Fraxel Re:Store and Syneron's Sublative lasers. I also tried to break up the scar tissue with needles and microcannulas under my dermis. Finally, I used Obagi's hydroquinone cream to even out the color. It has cost thousands of dollars, even at cost, but I'm very happy with the results. The pitting and hypo pigmentation will be permanent, but I have managed to reduce it quite a bit with the above treatments. I hope this blog can help others move on after a similar injury.
Finally, I recommend healing your mind as well as your skin. This injury is both physical and psychological. It truly runs deep. It helped me to go to work and "face" my injury. I work as a cosmetic injector, so this gave me an opportunity to talk about the reasons it is important to have a knowledgeable injector who cares about what happens. It was extremely hard to do this, but it truly made me stronger and my patients appreciated the honesty and education. If this has happened to you, you may need to get professional help so the depression doesn't take you down. I went about life as usual, and even went forward with our planned mother/daughter Bat (B'not) Mitzvah 3 months after the injury with my bright red scar. Just know that there will be beautiful healing, but it will take a while. You are beautiful because your soul is beautiful, and your skin will eventually catch up. Take care, J.
Paula Johnson Rood, RN was the Radiesse trainer who injured my face. She is from the San Francisco Bay Area. She did not recognize my ischemic event, and did not follow the protocol for this injury to save my skin. HAs can be dissolved when this happens, but Radiesse cannot be dissolved. Please choose HA instead of Radiesse, and a qualified, experienced injector who really cares about you. The company, BioForm Medical aka Merz, did not follow up or help me in any way. I felt so alone and afraid. They said, "Your husband is a physician. You are in good hands." I never heard another word from them, from the Radiesse representative, Heidi MacKaben, or from Paula Johnson Rood, RN. I would never treat my patients the way BioForm Medical (Merz) treated me. I sent all of my Radiesse syringes back to the company for a refund and they didn't even give me a full refund. They just don't care.