What a Nightmare !!! - London, UK

Glad you found us and decided to share your experience with the Pixel laser treatment. Sorry that you are not happy with your results, did you ever follow up with the clinic or another Doctor regarding the micro scarring and texture of the skin?

I'm so glad I saw this! I have been reading about this dr (saw him on embarrassing bodies) thought he was def tbe guy I've been looking for. I'm so sorry this hasn't worked out for you, I know how difficult it is living with bad skin :-(

Believe me it may not have even made a difference if you was treated by Dr Gupta. I Myself like you saved up to see the best and go to the best? Clinic. The treatments were rushed they was no after care given until I asked and it was poor! I was told to wash my face every 2 hours and that was it! I asked about moisture and was told the drier the better. My mum was concerned when she saw me as he had gone so close to my eyes. I said mum he's the expert he knows what he is doing. I was wrong. My face was so sore from all the washing I rang a few times over course of a week to check after care given was right? Receptionists said yes do what Dr Gupta has told you. I developed dermatitis under my eyes. After all the 3 treatments my under eyes area and some other areas looked like swallow scars had formed. More upsetting was my eyes as itsoon like the skin had thined and they were now really visibly black and thin so when I smiled the skin sunk in and I now had/ have eye bags as well as my skin looking only slightly different but in a way worse. scarring slightly improved but other areas where I had no scarring now had shallow scars/ marks in skin. I Also had broken veins appear under my eyes one particularly visible. When I asked him about my eyes he said they will be darker as pixel removes layers of skin!! Why did he treat under my eyes then! I went there to have scars treated and improve my confidence not be given more problems. When I complained they were most unhelpful and eventually I just got a email saying he never treated under my eyes. If only I wasn't such a trusting and honest person!! I should have taken photos straight after treatment. So that is my advice to anyone take photos and trust know one. Sarah

Hi I went there too funny enough around the same time as you! Thinking I was in the best hands, I was wrong I literally got given no pre or post advice, I actually had to ask and when I did the nurse even jumped in as he was like yeah it's fine to use retinol after! The nurse said ohh I wait 2 weeks though until the skin has healed. I asked about using ointments etc to keep skin moist and was told no! By doctor gupta, use nothing!! The drier the better. He told me to wash my face 6-8 times daily!! I was confused as everything I had read had said to keep area moist!! Also on the way out the receptionist even said ohh I bet you've been drinking lots of water today? I was like I'm I meant to? Know one had told me this or anything tbh!! None the least I listened to the so called professional and washed my face as he said and dried it out like he said. I developed dermatitis under my eyes, when I phoned the office a week in they said yes just fo what Dr gupta said anf then 2 weeks in when I phoned again as I'd developed dermatitis etc I told the woman on reception the advice Dr gupta had given me, and even she sounded confused and shocked. She told me just wash twice a day and start using moisturiser!! In whole it took over a month for my skin to heal and redness to go. But I was left with thin crepy skin and thin wrinkled skin under my eyes that I never had before! I hadn't even wanted or needed under my eyes treated. When I complained all I eventually go was that Dr gupta hadn't treated under my eyes!! They were able to say this as knew I had sent pictures in upset but I hadn't thought to take any while my skin was healing red and scabby. I think unless your famous and you go here you just get treated like a Guinea pig and they couldn't care less how your treatment goes!!

If you want care and attention and value for money. I waited years after this and did lots and lots of research!! I found Cristine Clarke Clinic in Sheffield!! She is a small business and actually cares about what results you get! I now have my life and confidence back. Avoid Mapperly Park Clinic Nottingham. She's the one who started me on this whole crap ride of repairing my skin, she completely lied to me about what sort of treatment pixel was, I was 24 had lovely skin and just wanted a fresher plumped complection after the birth of my first daughter. She burned all the bottom half of my face and the scar story and ruining of years of my life started from there!! I had had one treatment with the woman and my skin was perfect, I had initially asked if o could just have 1 treatment but was told no I had to pay for 3 as the treatment doesn't work like that you have to have at least 3! The 2nd treatment destroyed my face and life!! Prior to that I was a happy fun loving young new mother that loved life!! Now 8 years on I finally have some confidence back!!