Portrait: Stories

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Portrait PSR3-Scars, Eyelid Damage, Enlarged Pores

  • posted 4 years ago
  • updated 4 years ago
  • Not Worth It
  • Cost: $5,000
  • La Jolla, CA

Rhytec Portrait PSR3. I had this treatment 18...

Rhytec Portrait PSR3. I had this treatment 18 months ago & would not recommend it to anyone. It has been one of the worst experiences of my life. I am 68 & had lovely creamy ivory skin with a few brown spots & fine lines. I was told I would be pink for about two months. After the treatment I looked like I had been seriously burned & by day two the pain was intense. For several days I soaked my face every three hours with vinegar & water compresses & kept it moisturized the rest of the time per instructions. As my face began to peel the problems started to appear. One side of my face was not healing & looked like it was scarring. I received steroid injections on an open wound to help diminish scarring. The redness in my cheeks would not subside so I was given a series of V-beam laser treatments over seven months to diminish the redness. Why would intense heat be applied to eyelids? That's what I wondered when my eyelids were ruined by Portrait. One eyelid pulled up into the socket leaving a hollow eye & the other eyelid drooped.

Fortunately, I found an outstanding opthamologist who specializes in hollow eye repair & he fat grafted both upper eyes with an excellent outcome. My nose looks like it was boiled. The pores are three times larger & on each side of my nose collagen lumps have formed so my nose is thicker than it was before the treatment.

I sought out a top office where they are performing many Portrait treatments.

Pros: The brown spots are gone.

Cons: On one cheek I have a two inch by two inch scarred area that has hypopigmentation & my nose has enlarged pores & bumps. These areas have to be covered with makeup all the time.

Ten months recovery time for redness, scars & nose. No change in fine lines. Surgery required to correct upper eyes. New permanent makeup.

Cost: 400. to replace the permanent eyebrow & eyelid makeup that was removed, 5,000. for Portrait and 8,400. to fat graft upper eyes............ Total cost: 13,800.

Great review?

My Doctor: name not provided

I went to the top Dermatology office in La Jolla where they said they did more Portrait treatments than all the other offices in the country combined & my experience was as bad as it can get.

Comments (9)

kimpton1 8 Feb 2012
To all who reads this posts. Take your own pre and post procedure photos. When I called for my files it turned out that my before and after pictures were blurred. A little too coincidental if you ask me.
kimpton1 8 Feb 2012
Did I find a solution? I don't want to sound crass, but I learned to live with it. However, I understand the v beam is used frequently now to treat rosacea. Maybe people are having better results these days. You might want to review a few rosacea forums. It can cause rebound flushing that lasts for months. In terms of texture- from what I can tell the treatments have all the same side effects as the original C02 laser. I really don't know about chemical peels. I don't think our skin is the same after all of this, so lord only knows what could happen. I had a planter wart removed from my foot and the acid burned all they way through the top layer of skin. The doctor was speechless. Until someone can explain that to me I'll pass on chemical peels too. If you think your skin is scared be sure to wear sunblock every day! Take care.
donny 8 Feb 2012
hi, did anyone find a solution to the skin damage and permanent redness?

any advice greatly appreciated
abc321 24 Jun 2011
Oops, I think I emailed my comment to C.C., rather than posting it. C.C., would you mind posting it for me?
C.C. 15 Jul 2010
Yes. A dermatologist at La Jolla Cosmetic Surgery.
kimpton1 4 Dec 2010
C.C. i'm sorry this happened to you. There's a derm at this practice (looks like they've closed the dept and the drs have gone elsewhere) that is considered one of the best laser derms in the country. He used a CO2 for scar revision years ago, and I ended up with hypo & hyper pigmentation. I had to have some of the skin surgically removed because of the damage from the steroid injections. Like you I have to wear makeup all the time. The v beam treatment did nothing to reduce the redness. I know he has done the same to someone else. People should understand that adverse reactions happen in the best offices. I felt safe because I thought I was in the best hands. My recovery was expensive and took years. I was researching new lasers for my face and was considering the treatment that you did because it sounded safe. Thanks for posting...I'll pass.
C.C. 6 Dec 2010
Thank you for your kind words & I am sorry that you had such a stressful & prolonged recovery. Our
experiences have a lot in common and I totally
relate to what you have been through, physically
and emotionally. I'm sorry that you may need additional procedures. After my poor outcome I consulted with several physicians who advised me
that any heat or laser procedure carries with it the
possibility for serious skin damage.
I wish you the very best.
lily42 22 Mar 2009
Did La Jolla Skin Cosmetic Surgery Center do this procedure? Thanks.
G.R. 5 Dec 2008
Had a very similar experience with intense prolonged redness and scarring that never goes away. My skin looks like it has been melted in cheek and around the eye area. The skin texture has been completely changed and not for the better. I will be undergoing several subsequent procedures to correct the damage of Portrait. Like C.C., I have undergone a series of V-Beam treatments to reduce the redness, but it is along process. I will now face another (safer) laser resurfacing procedure to try to return my now melted skin to a normal appearance. I completely agree with her $$$ assessment as I will be in the same boat.

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