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Fat Atrophy, Wrinkling and Eye Pain after IPL and RF from EMAX fotofacial - Palm Harbor, FL

I went to an mdspa in the Palm Harbor to receive...

I went to an mdspa in the Palm Harbor to receive IPL to get rid of my visible blood vessels on my cheeks in Mid November. I'm 37.

Unfortunately, the PA did the area near my eyes as well though I didn't request it. I had swelling for about 7 days total, mostly around my eyes. I had a few new blood vessels surface that were previously unnoticeable. I now have dime sized areas under my eyes that are noticeably a darker, stranger color, almost like it's black and blue under the eyes with some redness in a part of it. It's 1.5 months since I had the treatment. It is not improving. I also have little bumps on my skin under one eye and the skin is slightly sunken in under my right eye. The texture is bumpy where it used to be smooth.

I've seen two separate dermatologists and both say that it is possible that they may heel over time (not guaranteed) but that the new blood vessels are permanent. I didn't have any burns but you don't need a burn to have this damage. The swelling was really awful.

It was explained by the dermatologist that some of the IPL machines have some RF frequency also in them which can cause the dermis to shrink to become more damaged causing the difference in depth I see on my skin.

I can only hope this will heal. It is a little hard to cover with makeup in that the area is a different texture, depth, and color so it is quite noticeable. The area near the eye is more sensitive and thinner. Why she treated this area I will never know but definitely discuss exactly where you want your IPL so they don't just treat you everywhere.

I would not recommend this procedure. In the future for any procedure, I would only go with a dermatologist who has extensive experience with lasers, not a PA and definitely not an mdspa. I never did see a doctor at that location.

To make matters worse, the PA decided to do an RF skin tightening treatment under my chin (which I didn't request)and did not use any eye shields - which can lead to permanent eye damage. He goal was to sell me on the whole procedure. I've had corneal irritation since the procedure along with annoying vision issues and I have to put in steroid drops daily to reduce this (not to mention they found brand new opacities). Since I didn't bite for the full skin tightening treatment, she then tried to sell me a B-12 shot claiming it would give me energy. All of this was a big learning experience and reminder to only go with professional medical doctors for any procedures in the future.

Definitely go to a competent doctor for any procedure, not a mdspa and skip IPL for broken blood vessels. There are apparently better lasers out there for blood vessel treatments though since this mdspa didn't own that laser, they sold me on this one (and never mentioned there were others). I wish I had done more research.

I should also mention that I have a substantial...

I should also mention that I have a substantial increase in wrinkles on my cheeks and around the eyes. The machine used also has an RF factor in it. Is it possible the RF was too high and melted the fat under my skin?

I'm now 6 months out and my skin is considerably...

I'm now 6 months out and my skin is considerably worse. I wish I could go back to week 8 - that was just a warning of things to come.

It did not get better as I had hoped.

I consulted a laser expert who told me I have thermal damage. They took picture and said the radiofrequency was too high and went too deep causing fat atrophy (fat loss) and dermal damage. They said it may continue to get worse (and it has).

I have wrinkles all around my eyes, a bumpy texture and the skin is sinking down. I have little brown spots and many more blood vessels as the skin has thinned so much everything shows through. The laser expert said the skin is too thin for fillers as they may show though with a blusih cast. I was told to baby my skin with gentle moisturizers. I was told the indentation under my right eye is permanent as once the facial fat is lost it does not repair.

I look like I'm well over 60 around my eyes.

Here is all the info about my treatment:

The machine used was called the EMAX made by Syneron. The PA who did the treatment was Rosemary Woolfe. Medical director is Lyda Tymiak (an opthalmologist).

The RF setting was 25 using the SRA head. Optical fluence was also 25.

I also continue to have eye pain. Opthalmologist suggested I have nerve damage from the procedure as it was very close to my eyes and my eyes were not protected duing the second procedure.
Name not provided

The settings for the treatment were too aggressive and I have dermal atrophy, fat loss, excessive wrinkling, and changes to my skin that were not part of the suggested reactions to the treatment. The PA treated an area I never requested and didn't use eye shields for part of the treatment. See the photos and decide for yourself if you want a fotofacial in Palm Harbor from a spa.

1 out of 5 stars Overall rating
1 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
1 out of 5 stars Time spent with me
1 out of 5 stars Phone or email responsiveness
1 out of 5 stars Staff professionalism & courtesy
4 out of 5 stars Payment process
1 out of 5 stars Wait times
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