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POSTED UNDER IPL Reviews

IPL Burns - Matachewan, ON

UPDATED FROM Leahan

IPL BURNS 5 years later

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Leahan
$1,600
My skin has been pretty good over the last 5 years but I still have very sensitive skin. My life has been greatly impacted by that horrible experience . I wear sunblock faithfully, wear big hats on vacation, etc. However, there are still times when this happens!!(see pics) I was walking my dog and it is winter time(had my sunblock on) but the wind burned my skin. It hurt and my face was on fire for 2 days!. I

Leahan's provider

Scott Barr, MD

Scott Barr, MD

Certified Plastic Surgeon

Leahan

Leahan rating for Dr. Barr:

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Replies (2)

February 28, 2017
Probably one of the best things to do now is low level chemical peels. With your olive skin it can be trickly to use a laser/IPL, especially if you are in either cold or hot weather. Both estremes are can be very harsh on your sensitive skin. I'm an aesthetician and when I'm in doubt I always do a test spot on the face. I've had the doctor I work for issue a perscription of HQ at least two weeks before the treatment. Chemical peels can help with this discoloration but in your climate you should alway protect your face. Always use a sun block. If you were diagnoised with a condition such as melasma (which is driven by hormones) I definitely not do any type of laser/IPL because the heat from these machines can make the discoloration worst. Initially the discoloration will go away but if it's melasma it will come back.
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February 28, 2017
Thanks Sara! Truthfully I'm afraid to do chemical peels-I'm afraid to do anything. I definitely always wear sun block and more recently learned also protect my face from the cold or hot weather.
March 12, 2017
I understand. Just remember all chemical peels are not the same. There are low percentages that are designed to help lift hyperpigmentation. And bleaching creams help as well. Good luck and God bless.
March 29, 2017
I am so sorry this happened. Your technician was clearly unskilled and inexperienced. Based on your photos, your skin before IPL was actually a bit too dark to receive treatment. If your skin is naturally darker or the least bit tan from the sun, IPL can burn you. Your technician was pretty clueless and you have a right to be upset. Best of luck to you!
UPDATED FROM Leahan

Well, it's been a little over a year and I have...

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Leahan
Well, it's been a little over a year and I have moved on! However, I do have hyperpigmentation, I still use hydroquinone and Retin A, and wear tons of sun blcok and hats! When I get any sun or wind, I get brown marks and teh track/bar marks become more visible. By the way, the Medi spa never accepted responsibility and never gave me any money back. Hard lesson to learn but I suppose it could have been worse. PLEASE do your reasearch and make an informed decision if you are thinking of treatments! I will post updated photo soon!

Replies (5)

May 1, 2013

Thank you so, so much for coming back and updating us a year later, Leahan!! I know many people will find this information to be extraordinarily helpful. I'm glad to hear you have moved on and I'll be hoping that your skin continues to improve as more time passes. 

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July 10, 2013
Hi Leahan! I am so sorry this happened to you. The people that did your treatment messed up on so many levels. By looking at your first tx photos I can tell that you most likely had melasma by the way the pigment lifted. (Though your melasma then was nothing compared to what it is now.) Laser should never be used to treat melasma and there are many studies out there to back that up. Laser (and IPL) will make melasma worse because the IPL creates an inflammatory response in your skin- they should never have sold you the treatment package. Also by the pics I can see that the settings were much too high. Having bar marks like that is terrible. ALSO I just can't even believe they did another treatment over the lifted pigment to lift it more!!!! That is like a big laser 101 no no!! Seriously girl these people screwed up big time and they are lucky you are being so sweet. You have every right to get your money back and honestly even to sue for all of ur money back plus damages and all the product you have had to buy. The clinic you went to should be paying for your hydroquinone products, giving you free facials, doing everything in their power to apologize and make this right. They messed up big time and they need to apologize! As far as your skin healing goes it is best to stay out of sun for at least 6 months post burn like u had -1 year is best. Ur hyperpig should clear over time but melasma ain't goin nowhere and should only be treated with topicals. Never laser, never any harsh scrubbing (aggressive microderm) aggressive peels (some peels are good but do the progressive approach like a PCA skin peel). Again I'm so sorry! Stick up for urself girl and don't let them bully you.
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August 27, 2013
Thanks so much for taking the time to write your comments. Much appreciated. :)
August 24, 2013
The settings were definitely too high- I never saw marks like that hours after treatment. IPL does give you onion-skin-like scabs days after treatment that kind of molt off but you definitely should not have that kind of discoloration the first day. I think practitioners should recommend a highly soothing, antioxidant-rich balm for aftercare of the treated areas to speed healing and shedding of the ablated tissue.
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August 27, 2013
Hello wine gal!, They did give me saline water and pads to soak my face as well as a cicaplast.
February 5, 2014
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March 18, 2014
Yes, either the setting was too high, or the machine wasn't properly serviced. When I first got IPL it was by a beautician and she burnt my skin like that, but luckily it was on my shoulder. It took months to heal and I had some pigmentation issues, but it did eventually fade. Incidentally when I contacted her she said her machine was broken and she was waiting to have it fixed. I never went back. I did get IPL again, but at a specialist clinic, and I never had the problem again. I think it's good advice to really choose the clinic carefully.
UPDATED FROM Leahan

It has been 3 weeks since my second Triniti...

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Leahan
It has been 3 weeks since my second Triniti treatment. I did not mention last time that I did not complete all 3 treatments as it was just too painful, so I was told they could do the matrix another time. They still want me to do third treatment but I decided I will not and I am hoping to get reimbursed for the treatments I did not receive. They have not answered me yet re: reimbursment. I have been using Retin A and hydroquinone as prescribed. My skin seems thin or someething ; for example, I scratch my cheek and I bleed? My skin is red and brown and it is very evident where I have been burned. I am currently trying to see a dermatoligist for opion.

Replies (5)

March 20, 2012

Thanks for giving us an update on how you are doing. I'm really glad to hear you are seeking a second opinion from a dermatologist. Please let us know what they have to say after your visit.

March 21, 2012
I don't see burns - I can only see the pigmentations coming to the surface. That's what the IPL does. It destroys the dark pigmentation and it then goes even darker and is peeled of. But I do understand your concern. They should have informed you much better. You should have known that this would happen so you could have prepared yourself for it. And it hurts like hell!!! They always say: "it's only minor discomfort". Discomfort? No, it really hurts!
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April 3, 2012
I saw a dermatologist 2 wekks ago and he confirmed they were indeed burns and as a result of that trauma to my skin, I now have malasma. I am being treated and he assured me I will be fine in a couole of months,
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March 22, 2012
Tell them that you will report them to the board of professional misconduct, and the bba, and that you also wish to receive back the reimbursement for the treatment you did not have, you're entitled to it.
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April 3, 2012
Thanks for the advice, I'll let you know how it goes!
March 25, 2012
I am so sorry that this was your experience. My aesthetitian just recommended this procedure to help with a few tiny broken capillaries. I'm glad that I checked. I think I'll pass.
March 28, 2012
I am sorry so many have has ba experiences with IPL. I just had a treatment today, with very little discomfort and other than some itching, no ill effects tonight. This is my third series, over 3-4 years and I have been very happy with the results for my rosacea. Each of my series was performed at a different dermatology clinic. I would recommend this procedure for rosacea.