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IPL Burns - Matachewan, ON

I decided to have a foto facial done to correct...

I decided to have a foto facial done to correct some sun damage I had. I just turned 40 and it was suggested I do the Triniti 3 in 1 series. (1) color correct) (2) firm face (3) matrix. The first treatment was horrible. I felt like I had hot curling iron burns on my face and forehead and had severe burns and blistering on sides of my mouth and chin which is now very discolored. I expressed my concerns and was told this was normal and it was believed I had a bad reaction to the topicane to explain my mouth burns. They prescribed me hydrocortisone cream. I was very reluctant to do the treatment it again as the package I paid for was 3 treatments. I was assured this treatment would help lift the discoloration I had from the previous treatment. This treatment was worse and I I look like a zebra! I can't stop crying and when I went back to see the doctor 4 days later and he said this is exactly what he expected and not to worry . I don't know what to do. I am going to try and see a dermatologist for advise but I live in the north and I think it will be unlikely.

It has been 3 weeks since my second Triniti...

It has been 3 weeks since my second Triniti treatment. I did not mention last time that I did not complete all 3 treatments as it was just too painful, so I was told they could do the matrix another time. They still want me to do third treatment but I decided I will not and I am hoping to get reimbursed for the treatments I did not receive. They have not answered me yet re: reimbursment. I have been using Retin A and hydroquinone as prescribed. My skin seems thin or someething ; for example, I scratch my cheek and I bleed? My skin is red and brown and it is very evident where I have been burned. I am currently trying to see a dermatoligist for opion.

Well, it's been a little over a year and I have...

Well, it's been a little over a year and I have moved on! However, I do have hyperpigmentation, I still use hydroquinone and Retin A, and wear tons of sun blcok and hats! When I get any sun or wind, I get brown marks and teh track/bar marks become more visible. By the way, the Medi spa never accepted responsibility and never gave me any money back. Hard lesson to learn but I suppose it could have been worse. PLEASE do your reasearch and make an informed decision if you are thinking of treatments! I will post updated photo soon!
Sudbury Plastic Surgeon

The doctor seems to be short and bothered with me and just keeps saying this is all normal. He says these bar/track/sebra marks that are all over my face are a result of my pigment and are not burns. He just seems unwilling to take any sort of responsibility. He is however now prescribing me HQ and retin A. I am reluctant about this as well.

1 out of 5 stars Overall rating
2 out of 5 stars Doctor's bedside manner
5 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
1 out of 5 stars Time spent with me
3 out of 5 stars Phone or email responsiveness
3 out of 5 stars Staff professionalism & courtesy
4 out of 5 stars Payment process
5 out of 5 stars Wait times
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