Treatment Provider
- Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
- This multi-step process takes up to 24 hours from review submission to publication.
- Doctors can't pay to have reviews removed or hidden.
- Reviews are only removed at the reviewer's request or if they violate our Terms of Service.
If you have questions or believe we should re-evaluate a published review, let us know.
Neck Lift and Upper Blepharoplasty
When I went in for my pre-op appointment, the staff was so kind and friendly. The nurse was very sweet too. The overall wait was short. Dr. Baxter came in and I did feel a bit rushed in my questions I had. I did feel confident though in his ability to do my surgery.
The day of surgery went very well. I was a bit nervous and the nurse and anesthesiologist were very friendly and made me feel comfortable and calm.
After my surgery, Dr. Baxter came in for a minute or so. He told me everything went well and see him back in his office in a day or two. I did not get any aftercare intructions from him which I thought was a bit strange. Although I knew I would be back soon. When I came back in he asked me if I wanted the bandage to come off. I said yes, please. He checked my stitches and said he wants me to wear the bandage longer. Then he prescribed antibiotics and said just in case the area behind my left ear gets infected. However, he still did not tell me what I should be doing at home for aftercare.
The area did not get infected and I saw him again for another post-op appointment. He said it all was looking good. I had another appointment in a couple weeks to recheck my progress. This would have been my 6 week post-op. I accidentally missed this appointment. I only realized this when I checked my calendar that evening. I did not receive a phone call to reschedule or to say that I missed my appointment.
My upper blepharoplasty was a success. Looks great and healed nicely.
My neck lift looks pretty good overall.
I think Dr. Baxter is a kind and very professional surgeon. I felt comfortable with him doing my surgery.
My overall disappointment was the aftercare and his bedside manner.
03 Oct 2023
Thank you so much for taking the time to share your experience. We do provide detailed written instructions for postoperative care at the pre-op visit, and our policy is that the recovery room nurse reviews aftercare instructions with the patient's caregiver before discharge. We also try to confirm every post-op appointment in advance. Glad you are happy with your results!
Provider Review
03 Oct 2023
Thank you so much for taking the time to share your experience. We do provide detailed written instructions for postoperative care at the pre-op visit, and our policy is that the recovery room nurse reviews aftercare instructions with the patient's caregiver before discharge. We also try to confirm every post-op appointment in advance. Glad you are happy with your results!