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POSTED UNDER Chemical Peel REVIEWS

Chemical Peel Horror - Morgantown, WV

ORIGINAL POST

I have always had flawless skin. I went to the...

anyablau
$125
I have always had flawless skin. I went to the spa for a facial. The lady put something on my face and i said it burned. She told me it was normal. I asked what it was and she told me it was an all natural blend of herbs. When i left, my face was really red, sore, and it burned. I called and she wouldn't tell me what she used. My face, then, got infected. I called again and she still wouldn't tell me. I got horrible acne and my dad went to the spa and complained. The woman, finally, told him it was a chemical peel. She did not ask my permission, inform me of the risks or effects, or tell me what to do after treatment. It has been six months and my face is still pretty red, scarred, and i have acne.

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She was very rude, unprofessional, and did not even tell me it was a chemical peel. I am 16. Why would i need a chemical peel?

Replies (7)

November 24, 2013
I am so sorry for your entire experience. It is absolutely unacceptable the way you described it was (mis)handled. I hope you report this to the state esthetics board. I cannot believe she didn't have you sign a consent....but to not even tell you what she was doing and what she was using completely baffles my mind. What if you had severe allergies to aspirin and there was salicylic acid in the peel? Or, any other ingredient? I am stunned! Does she even have her license? Of course, any idiot can easily pass the written state boards. I'm not an idiot, but I was so insulted at how ridiculously easy the written exam was. I'm glad you took photographs and I sure hope she is insured because she should pay not only for your pain and suffering, but for any doctors' visits, medication, etc. I see where it has been six months....please tell me you have filed a formal complaint about your entire experience. Again, I am so sorry this happened to you. Will you please email me the name of the spa and the name of the peel she wouldn't tell you the name of? I am really curious to know the ingredients. You absolutely deserve some type of compensation for this. Have you at least gotten a refund from the spa?
November 24, 2013
I should have mentions I am a licensed esthetician.
December 6, 2013
wow...my heart goes out to you. I hope you can sue her and get her to close shop. Nobody should be allowed to do this kind of thing. This is complete malpractice.
December 10, 2013
omg! you know they have to have malpractice insurance! there are consent forms that have to be signed, how aweful! I would sue the spa if I were you!
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December 28, 2013
Just checking in to see how you are doing, have you seen improvement in your skin since the treatment?