“Light Sheer Duet Not Working! - Montreal, QC”

Try the LightSheer Diode, NOT the Duet!! The original LightSheer Diode laser with the smaller hand piece is what the office I went to uses. It worked great for me. Supposedly, if you have white or blonde hair it doesn't work, but black and brown does. Hopefully you can find an office that uses the original LightSheer Diode laser! Good luck!

hi! im a laser tech that works with the duet and sometimes, depending on the area, the suction can make certain areas hard to treat due to the suction. however, the duet does have the old head piece on it as well which is called the ET so it could be an alternative. also keep in mind that certain factor can have an impact on the treatment. hormonal imbalancement can make a treatment difficult such as pregnancy,menopause and change of birth control. is the hair is too think even tho colored or lack or pigment will make the treatment difficult, also very important to follow the proper protocol (4-6weeks between apt) do u have a red pigment to your hair? are you on any hormone based medication such as prednizone or any type of cortizone? i hope this helps

Hello, I just came through your post. I am the owner of Star Laser. I really would like to see you Nat1984. I am experienced in laser hair removal already 10 years; as Liz is mentionning all the factors that can influence your hair removal results, I even don't know more details like that without your file. As a fact we use different tools to reach success on difficult areas to finish hair growth as on neck area or facial areas. So if you really were a customer at Star Laser you must know our policies that we do offer electrolysis and any other methods with our best medical devices there are for free just to reach results for our clients. Also to give best customer service we actually finish off your hair even with electrolysis for free. Contact us back, curious to see your situation closer. Regards, Athina M.

Hello, I just came through your post. I am the owner of Star Laser. I really would like to see you Nat1984. I am experienced in laser hair removal already 10 years; as Liz is mentionning all the factors that can influence your hair removal results, I even don't know more details like that without your file. As a fact we use different tools to reach success on difficult areas to finish hair growth as on neck area or facial areas. So if you really were a customer at Star Laser you must know our policies that we do offer electrolysis and any other methods with our best medical devices there are for free just to reach results for our clients. Also to give best customer service we actually finish off your hair even with electrolysis for free. Contact us back, curious to see your situation closer. Regards, Athina M.