Fraxel Laser Reviews
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I've Had Four Fraxels in the Past Year - New York, NY

Worth It
Spent: $750 in New York City, NY

Comments (28)

Updated 30 Apr 2010

Posted 6 Apr 2009

I have some residual cystic acne scarring from my teen years. 6 years of IPL (Photorejuvenation) sessions took my skin about 60% to where I want to be - but I still have a ways to go. So, my derm suggested Fraxel. Why she chose this for me over V-Beam, Cool Touch, CO2, Pixel, and many others available, I'm not sure - but since I love and trust my derm so much, I decided to take the plunge.

The appointment began with the nurses taking a Before shot of me. A shower cap was placed on my head, and numbing cream was applied on cheeks, forehead, and chin, then a painkiller with a glass of water. I asked one nurse, "So, does this hurt?" Her answer without hesitating was, "Mm-hmm." Asked a second nurse who came in if it hurt. She gave me a flat "Yes." Yowkay. Here we go.

Well, after cooling my heels for about half an hour, I was told to wash my face with Cetaphil. Then I put on my goggles and it was on.

As the nurse stood over my right with the chilled air system blowing cold air on my face, my derm at left began the procedure, which took about 15 minutes total. It hurt a *lot* less than I expected, but was still uncomfortable; I was definitely looking forward to it being over. It felt like a blunt knife scraping on the skin towards the end of it - especially down towards the mouth area. But! I refuse to move, flinch, jerk, or make a single peep during treatments like this - why, so the doctor can turn the megajoules way down? At the cost of 45 tanks of gas, I make sure it's Stoic City. But for what it's worth, my derm did remark on more than one occasion that I was pretty quiet & still. Two passes on my left cheek, one pass on my right, and one pass to each my forehead and chin. There's work to be done, and I want to be gorgeous everywhere.

Afterward, I could feel my face pulsating because, as my derm put it, I was "on fire"! The skin was very pink, but not full-on scarlet red as I was expecting and fully prepared to be. Cold compresses were applied to my face, which helped the flush, and I was to lie there a good 20-30 minutes. After this, 5% hydrocortisone was applied, which I am to do thrice a day for a week. Then I was sent on my way.

A few hours later, my cheeks began crusting. It looked like a fresh skier's sunburn. After applying foundation, it looked like a skier's sunburn I got a couple of days before. The thickest little spot of cheek crust looks like dried, caked-on concealor that hasn't been rubbed in all the way. For the day OF the procedure, just go home. In a life/death situation, you're cool - but it's not partytime yet.

By that night (last night) 12 hours after the treatment, I looked work-ready - with makeup. By this morning, I looked fine. My cheeks are still tight and feel crusty-ish. Imagine how the thinnest layer of clay masque would feel on your cheeks 20 minutes after applying - that's EXACTLY how it feels. My derm informed me that this crusting should peel off in a few days.

By the way my skin looks and feels now, I would imagine doing this on a Friday right after work would put you at A-OK in time for heading back to work on Monday morning.



Updated on Apr 6, 2009:


Updated on Apr 6, 2009:


Updated on Apr 11, 2009:

Well, here I am 12 days post-treatment.

The crusting is long gone (it was history by 5 days after), but I noticed the oddest thing 10 days post-treatment: tiny, milia-sized ... pustules? But I'm not at all upset about it, because they are not cystic (which means they're transient), they're only on my lower right cheek/jawline as opposed to everywhere, and even without makeup, you can hardly spot them even if you're looking for them. I mean, I'd read about post-Fraxel breakouts - but since I really no longer get acne these days, I figured I would be exempt from that.

Also, from what I've read, the "breakouts" seem to come just a couple days post-treatment. For whatever reason, mine took much longer to happen. I've also read this milia is completely normal with lasers, and just the dermis healing itself. But! As a preemptive strike, some might find it beneficial to be put on an antibiotic prior to treatment. My milia is so minor, but I might put a call into my derm Monday just to let her know that it's happened to me and bothers me anyway!

1 week out, I was back on my Retin-A and glycolic acid. To keep skin moisturized in the first week, I used Aquaphor. I stayed inside for the most part during this time, so only had to apply SPF on isolated incidents.

12 days out, I still have some dry-ish skin on both cheeks & outside-orbital area, but you can't really see it - you can just feel it. Forehead is normal; chin is normal. Pinkness only exists where the aforementioned milia is, and it is very faint.



Updated on Apr 14, 2009:

Update for 15 days Post-Treatment.

The weird (but very minor) bumps I mentioned that were on the bottom of my right cheek/jaw only lasted about 48 hours. The tiny bit of roughness that remains on the bottom half of my cheeks - but a bit more on my right cheek - gets a little better every third day or so. I put a call into my dermatologist to report this roughness and make triple-sure it was normal and expected, and the P.A. advised me to skip the Retin-A & glycolic acid that I'd resumed 8 days post-treatment for at least another week, and to focus on moisturizing and call her back in 72 hours to update her on how I'm doing.

I love doing these updates. My friends and family who don't see me every day are all asking how I'm doing, so I just refer them to my review here - so, you all benefit! :)

Let me reiterate that - at least for me - going to work the following morning after a Fraxel re:store is totally possible. I wouldn't have felt self-conscious. Each day thereafter, you look even better. It's the day OF that you must say "forget it" and head home. :)



Updated on May 2, 2009:

Okay, it's been 5 weeks now since my first Fraxel Re:store!

The dryness/roughness remaining on my cheeks was history 4 weeks post-treatment. I was starting to get a little concerned; but after about a month everything looked and felt back to normal. I switched moisturizers & that seemed to be when things began to turn. Yay!

I head back for my second Fraxel in one week.



Updated on May 14, 2009:

Alright, I had my second Fraxel re:store yesterday.

Though the mJ setting was a smidge higher this time around (I believe she said 25), and I am more red now than previously, there was a little less pain. It's the morning after, and I look like I have a serious skier's sunburn again. :) It'll pass. That crusty roughness I love so much is back as well, and it'll pass, too.

I asked my derm if she recommended the equal-parts white vinegar/water soaks I read about so much, and she said only if I am breaking out in pustules - so, that probably won't be for me. The Pramosone (steroid cream) prescribed to me previously is a whopping $400+, & fortunately, I managed to squeeze out a solid week's use from the one sample of it given to me last time; so I made sure to ask for double samples this time. When I inquired of the best post-Fraxel moisturizer, she suggested CeraVe Cream, and gave me plenty of samples of this as well. For the record: when I asked her P.A. about using Aquaphor as a post-Fraxel moisturizer (another thing I read about a lot), she gave me a flat no, followed by listing off a few random things it is actually good for.

My classes start in 4 days, so I hope the redness dissipates a bit by then! I'm sure it will. But until then, I'm for the most part staying inside and reapplying the snazzy CeraVe every couple of hours.



Updated on May 16, 2009:


Updated on Apr 28, 2010:

Had my fourth Fraxel 2 days ago.

My third Fraxel was 6 months ago, & my dermatologist says I'm now finished with them. But oh boy, this last one was the most aggressive of all!

Today, I'm dealing with the expected bronzing & crusting which should be gone in a couple of days. When asked recently if I can see any improvements with the Fraxel, which I've been doing the last year, it bothered me to say I wasn't sure - after all, I see myself every day! It's a little like weight loss or trying a new color-depositing shampoo - you had better take some snapshots if you want an objective visual gauge. Luckily, my derm took these before each treatment. But in pondering whether I've had actual changes to my face (cheeks in particular), I have to take into account the fact that I can look at my face after washing it & be happy with what I see. I have to take into account that I get more compliments on my skin from complete strangers than ever. When I mention something skincare-related to even strangers, they all want to know what I use on my face. All of that says a lot about the way my skin is looking.

What I really have to look forward to with this extra-aggressive final Fraxel is the additional results it will bring several months down the road - and I can't wait.

This review is the subjective opinion of a RealSelf member and not of RealSelf, Inc.

Helpful review?

My Doctor:

My dermatologist is amazing in her own right: honest, forthright, loves the word "NO" for any treatment she does that you might broach with her, if she doesn't think it is appropriate for you. When she finally does make a treatment suggestion, you can rest assured a lot of MD-qualified thought from training and years of experience went into it, and that it's right for you. But another reason I recommend her is because I would NEVER let a spa lady, esthetician, nurse, or "MD-supervised tech" go near my face to do anything more than what's mentioned below (greeting me, applying cold compresses, etc.). Forget it! So many horrible reviews on this website are attributed to individuals with spa-level training administering medical procedures like this one. Be cautious!

Comments (28)

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kathy g 1 Apr 2009
Twix, I believe you know my daughter. She sent me some photos of a friend in NY whom she said had fraxel laser done. Her name is Vicki. But maybe not, because she said you had a lot of sun damage. I wanted to read more of what you had to say, but it ended at (work on Monday morning).
Twix 1 Apr 2009
I think you have me confused with someone else named Twix! :)
mee 1 Apr 2009
Twix, Can you tell me the name of your dermatologist. Thanks, mee
Twix 1 Apr 2009
As stated above, "will share if contacted privately." Thanks!
liyanlpl 22 Nov 2009
Hi Twix, Thanks a lot for sharing with us your experience with Fraxel. I am just wondering if you could share with me the information of your dermotologist? I am thinking of getting a treatment too. Thanks a lot! Best, Yan
Sharon at RealSelf (Community Manager) 2 Apr 2009
To contact Twix privately, click on Twix's username and then click the "Contact" link.
Twix 3 Apr 2009
Thanks for the comments, everybody. It's now been 4 days since the treatment, and the expected crusting is diminishing on my cheeks & forehead, and sloughed off altogether yesterday (72 hours post-treatment) in the shower. The doctor's office called yesterday to check up on me and take notes, which was very appreciated. I return for my second Fraxel re:store in 6 weeks!
TGH (unregistered guest) 9 Apr 2009
This review was SO informative and helpful. Thank you for taking us through the entire process from start to finish so concisely. I'm considering this procedure and this is exactly what I was looking for!
awalk 10 Apr 2009
Why are so many people writing positive reveiws 24 hours after treatment...It' highly appreciated but Results are not visible for months..The intial improvement is swelling... Please weigh reviews acordanaly.. While great to know what to expect at treatment,,it can be deceiving as far as final satisfaction is concerned.. It's best to read a variety of reviews similiar to your skin type and issue and reviews from people who are months or years after the treatment...Many of us were happy and excited at first too.... Keep us updated...
Twix 11 Apr 2009
Thank you so much, TGH! I will be updating as I go along. However, it seems a pretty thorough update I posted on April 6th never showed as an addition to my review. (There's only a notation above *that* there was an update on this day.) I just made another update today on April 11th, and hope it shows this time.
Twix 23 Apr 2009
Could someone explain to me how a vinegar soak is mixed and administered? I still have a bit of sandpaper-ish roughness remaining on my right cheek. Since the vinegar soak has been known to help in this capacity, I'd like to try it!
Sharon at RealSelf (Community Manager) 12 May 2009
Hi Twix, Just curious how your second treatment went? Hope you're doing well! Best wishes, --Sharon
Twix 12 May 2009
I'm having it tomorrow! I promise to update then. :)
Sharon at RealSelf (Community Manager) 13 May 2009
Oooh, good luck then! :)
New York16 23 Oct 2010
Dear Sharon:

I've tried to contact Twix privately for her Derm's name, as per her wishes, but her profile does not show the "Contact" button, at least that I can discern. Can you point me in the right direction? Thank you! New York16
Sharon at RealSelf (Community Manager) 25 Oct 2010

Hi New York--It looks like Twix has turned off the option to receive private messages. Sorry!

michele336 3 Nov 2009
How do I fond out who this doctor is?
Twix 8 Nov 2009
See above "I recommend my Fraxel Laser provider." My referrals are on the house and without perks or discounts, so I only share the derm's name one on one and privately - and if it's agreed upon up front that I am to be mentioned to the receptionist taking the appointment, as already stated above. Therefore, messages from individuals saying nothing more than "WHOZ UR DOCTER?" are ignored.
jan30 16 Sep 2010
Twix its been about a year now.... how does your face look? Do you still recommend it?
Twix 18 Sep 2010
I definitely still recommend it. :)
Spanishhoney 26 Nov 2010
Hi Twix. I am interested in seeing your doctor. If provided I will sure mention you as the recommendation source. If you could please let me know to claudia_beck@usa.com Thank you!
skydivingforpearls 10 Jan 2011

Hi Twix,
I don't see how to contact you privately, but I'd really like to know the name of your doctor and if the $750 was for each of the treatments. I'd be happy to mention you as the referral when I schedule my appointment. Please email me. Thanks!

Queens7022 15 Feb 2011
How do we find out who this doctor is? I don't see where it says "my referrals"..
Sharon at RealSelf (Community Manager) 15 Feb 2011

There's a grey box right under the review that says "My Doctor". Hope this helps!

dakotaa 4 Oct 2011
Hi Twix! Can you tell me who is ur doctor? My email is maria_pinky04@hotmail.com
I just done with my first fraxel restore yesterday. And now I'm very red, I expect to see the improvement in a weeks.
I also taking Vitamin C 1000 mg so that the collagen grow faster

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