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Lifestyle Lift; Evidently I Am One of the Lucky Ones.

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I had my Lifestyle Lift along with upper &...

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onebamalady
$8,500

I had my Lifestyle Lift along with upper & lower eyes and the additional neck tightening procedure done February 9, 2009. So I am writing this about six weeks after everything was done.

Immediately following the procedure I experience swelling and bruising, which is fairly normal. The pain I experienced however was awful! The pain meds I was given hardly made a difference. I am no baby either. I had this Lifestyle Lift procedure done because ten years ago I had gastric by-pass surgery to lose weight so I could have a hip replacement done. I lost 186 pounds, and had the replacement done! I am familiar with surgical pain. My main reason for having this procedure was the removal of the "turkey waddle" I had hanging from beneath my chin because of the massive weight loss from my gastric by-pass. The eyes and mid face lift to me where just "vanity add-ons" but I wanted it all so that I looked younger and felt better about myself. The weight loss left me looking so much older I had self image problems!

To the point. The surgical procedure to me was a nightmare and extremely traumatic. I was constantly being administered more of the local anesthesia because I was not staying numb. But the WORST for me was that I could see and hear everything! It was traumatic. Hearing the muscle being sliced, seeing the tools, hearing the doctors and the assistants, hearing the liposuction sucking the fat from the jowls, feeling the jabbing pressure. NOT GOOD!

Following the procedure I spent the night in a hotel because I had driven 2 hours to the city where the closest clinic was located. No sleep - much pain. Follow-up with the doctor the following day was short, short, short! She changed the bandaging and told me to return in two weeks, if I could. Well of course I could!!! Who, in their right mind wouldn't????

At home I faithfully followed the post-op instruction sheet. My partner helped me and if anything we went overboard on keeping the incisions cleaned and covered. I kept the neck wrap on 24 hours a day for the first three (not just the two weeks recommended) and then slept in the wrap for the remainder of five weeks after the procedure. I took the round of Z-pack (Zithromax) that I was prescribed. However the pain - Oh goodness! NOT GOOD AT ALL! My ears hurt so badly I couldn't get comfy - I slept in a recliner for three straight weeks. There was a place on my right temple that at times I would experience such a sharp stabbing pain that I thought something had struck me. The wrap around my face and under my chin went over my oh so painful ears but I did it anyway and took pain meds so I could. I knew that the skin had to re-attach itself to the underlying muscles and tissue. I wasn't going to risk having that awful turkey waddle back in any way!

The Zithromax didn't keep the infection away and I knew enough to call the Lifestyle Lift clinic and tell them immediately. They gave me more pain meds (stronger) and another round of antibiotic (not a Z-pack) to take for another ten days. Still, I had the lower edge of the incision in front of my left ear open up. I kept it very clean and covered. I emailed a picture of the wound to the clinic manager and she gave it to my surgeon. I did receive a reply via a phone call from the clinic telling me to continue with what I was doing and stating that my smoking had most likely caused this. (Funny but all my other incisions were healing quite nicely - how come my light smoking effected only this ONE spot????)

At my next follow up, the Dr. blew into the room, looked at the wound, stated that she could not stitch it closed because the tissue was too fragile. She said to continue what I was doing, she also hypothesized that the stabbing pain I was experiencing was a migraine (?) that my hair looked great (?) and the assistant would remove my stitches. She then blew-out of the room, never to return. The scared silly young lady who tried to remove all my stitches was inexperienced and ill trained, bless her heart. She missed a number of stitches and was shaky, worrying that she was hurting me...I was (and still am) without feeling in the areas she was working so she couldn't hurt me.

When I finished my second round of antibiotics, I still felt that there was infection so I made an appointment with my family physician. My wonderful family doctor immediately prescribed another Z-pack and told me to continue with the pain meds, and the topical antibiotic crème.

I had another appointment with the Lifestyle Lift Dr in two weeks (my six week follow-up) Between the time I saw my family doctor and returning to Lifestyle Lift my daughter, who is a nursing student came to visit. One look at the wound in front of my ear and she asked "why in the world I was keeping it covered all the time?" She went on to say that the healing process requires air to dry the wound allowing it to scab over and heal from the inside out. By keeping it covered all the time I was creating a warm, moist environment for bacteria to grow."

Well, thinking back I knew that was true because of my own first aid training, however I found it strange that at NO TIME did the Lifestyle Lift Dr. tell me to uncover the wound for even a little time much less even mention uncovering the spot at all. When I did uncover it, the scabbing occurred and by the time I went back to Lifestyle Lift the Dr. wiggled the skin around the area and said that yes it was closed and healing (she knocked off the scab) and that it might scar. I asked her what she would do about that because I did not pay $8500 for a scarred hole in front of my ear or the still loose skin under my chin (not a waddle but, not smooth either!) Dr. W said that she could remove the scar if after six months it was still bad enough to bother me and that some neck - firming crème might help tighten up the crepe-like skin under my chin. (Hey, if that had worked I wouldn't have paid thousands of dollars for surgery!!!) But she didn't give me any names of neck firming topical nor did she write any prescriptions. She did mention that I might look into a Dr who did laser firming in my hometown (more $$$ out of my pocket!!)

After sitting for over an hour in the separate waiting room for post-surgical people and talking to five others who had used the same Dr. I must admit that only one other man (of Latino descent) and myself (Caucasian) looked decent. One woman's ears had a quarter of an inch height difference and a big fold in one ear lobe that she stated wasn't there prior to the surgery. Her face and the face of another African-American lady looked as though they were pre-surgical NOT post-surgical! Both were really angry and upset! In my opinion they had every right to be upset. The other lady in the waiting room had awful scarring around the ears, jowls that were still prominent, and many large, deep wrinkles around the mouth (smile lines) - it was bad!

If I had known about this web-sight, had thought about the difference in local and general anesthesia (hearing and seeing everything) I certainly would have spent the extra money, gone to a board certified plastic surgeon and had this done in a hospital setting under general anesthesia. Also, I caught an interview on television with the "inventor" and founder of Lifestyle Lift . He stated that the optimal age for someone to have this procedure is in their late 40's early 50's - At NO time was this fact mentioned to any of the people in the waiting room that I spoke with nor was I told this.

Even though my resuults are FAR better than those I encountered in the post-op waiting room or have seen on this web-site I still am not 100% happy and I would NEVER encourage anyone else to undergo this procedure with this company!

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Elizabeth Whitaker, MD, FACS

Elizabeth Whitaker, MD, FACS

Board Certified Facial Plastic Surgeon

4.4 | 94 Reviews
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Replies (44)

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March 27, 2009
Hi, and welcome to the forum. I am sorry that you such problems with your LSL. So did I. I also saw Dr. W. for a couple of follow-up visits (but she did not do my surgery) and I found the same thing true about how fast they try to get in and out of the room. I think this is because they overbook and only have 2 doctors that work at that office full time. I hope you heal well and find something that helps the skin under your chin. BTW, Congrats on your weight loss -- You look great. Best, Chrystal.
September 9, 2012
I was considering a LSL after seeing adds and receiving information concerning what a LSL would do for me. Thank you so very much for your posting. The costs would be hard for me to pay but considering the results I was considering borrowing the money. Now that I see what problems you had I am so grateful to find a truthful evaluation of the procedures. This really opened my eyes of what quick, cookie cutter, less expensive results can happen. It's not worth it. I hope everything works out for you. The weight loss is wonderful.
March 27, 2009
April 3, 2009
April 14, 2009
May 1, 2009
your pituitary gland is in your brain. You must mean parotid, the salivary glands. Go elsewhere for the repair. Your lifestyle doctor screwed up.
January 26, 2010
January 28, 2010
April 30, 2012
August 5, 2012
Q to anon3202 : plzzz tell me which doc did ur procedure.I hv appoint.in 6 days! in ATL GA office w/dr.kim. :O
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August 5, 2012
I am SOOOOO grateful that you changed your mind! The trauma and the scars that iIstill deal with are just so mot worth it! Find a great board certified plastic surgeon ( ask around for recommendations) They will also help with financing.
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August 5, 2012
My Lifestyle Lift surgeon WAS board certified, and he did a great job.
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August 16, 2012
The way they advertise LSL, my impression was that it was a non-surgical lift. Then I realized that this was nothing more than a corporatized plastic surgery business model. Meaning that it is controlled by a corporation and they broker the work out to doctors not based on any high standard of care. There are amazing Board Certified and Aesthetic Board Certified surgeons like the one that did my blepharoplasty. My doctor graduated from Princeton and was a chief surgeon at Harvard for some time. I did a lot of research before chosing him. He and two other surgeons are located in Towson, MD (DC, MD, VA area). They are simply amazing and completely take care of you. For the money people are paying for corporatized surgery, you can find excellent surgeons who will absolutely take care of you. It's all about marketing with this corporation. They make it appear like it is simple and easy, and that is so not true. Any surgery carries risks, but you want to be in the hands of a surgeon who is a member of both boards of facial surgery and the board of aesthetics. These surgeons have taken the extra step and at the top of their game. It is so sad to see what goes on in this country and how they can get away with this. Lifestyle Lift is nothing but a surgery referral and they probably get most of the money they are paid and the doctors just get a percentage and THAT is why the care is so poor--because the doctors are a sub-standard. The key here is that everyone should do research about a private medical practice and allow themselves to be farmed out to sub-par surgical factories.
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August 16, 2012
What makes you think the LSL surgeons are not board certified? Mine was. Many of us can not afford an independent plastic surgeon, but LSL made it financially possible for me to get the face lift I wanted. If that means a little less hand holding, that's a trade-off I was willing to make.
August 17, 2012
Hey John! I agreed w/u,but u hv one thing wrong! Independent plastic surgeon is cheaper because u cutting the “middle” man out ( LSL). I wish I went straight to doc KIM in ATL! I know I will save lots of $! The doctors don’t tell u about the private practice because will be conflict of interest. btw. he did GREAT job! ;)))
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August 17, 2012
That may vary from city to city, but before I made my decision I got price quotes from several places, and the LSL price was considerably cheaper.
August 17, 2012
It cnt be. Contact same doctor who will do ur procedure in LSL in private office and u will c the huge difference. The docs work only 2 days in LSL and rest of the week in own practice. If LSL will be cheaper,how the consultant will make $? Another words u cn use the same doc in his office. I wish I knew this before! ;)
March 30, 2009
I went for my first office visit and never got to see a doctor. The person that gave me the consult was someone that appeared to be more of a sales pitch person.I had to make a 45-min drive back to sign a paper to waver the surgery and fee that was charged for the credit card of $400.00. I did not find this site until today, I wish I had. I have made an appointment to see a doctor there but wihs now I could get out of it after reading this. The women I spoke with made it sound so simple along with the vedio. I had looked at their web sight checked out the doctors, read all about them now I wonder how can I get out of this. This makes me so angry that doctors can do this to people and get away with it. Good Luck to all of you. Also I do not do pain very well.
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April 23, 2009
Tammy, To get your money back? PRINT OUT the comments written here on realself.com about LSL, take them in with you to the salesperson, and demand your money back. Don't take no for an answer. Let them see that you're angry. I got $2300.00 back from a surgeon for the (bad) blepharoplasty she did. I didn't trust her to do the repair--I wanted to pay a different doctor to repair it. She ultimately relented and refunded me the money.
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March 30, 2009
Look at your "agreement" with LSL. I believe that legally you have a certain period of time in which to cancel any contractual agreements. If you really don't want to go through with this call an area lawyer and get a free consult (they all do that.) You DO NOT have to go through with this! The person you spoke with is a sales person - they work on a commission basis!!! I asked the young lady who spoke with us if they worked on a percentage commission and she told me they did. PLEASE do not go through with this if you have ANY doubts!
March 31, 2009
I am new to this board but after finding and reading the horror stories here and at infomercial scams.com, I wish I had cancelled my surgery. The young woman that gave me the presentation was very unsure of herself and there was many questions that she could not answer to my satisfaction. I believe that legally you have 72 hours to cancel the contract and probably longer if the date was set ahead (couple of weeks) of time. I am sure Clark Howard could answer that question easily for you.
September 22, 2010
I am very new to this board and am glad I found it and others before I would have gone under the knife next week. My feet turned into blocks of ice after reading so many negative comments and I cancelled. Thank you for your input and good luck with your endeavors to recover your losses.
UPDATED FROM onebamalady

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onebamalady

Replies (30)

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June 3, 2009
I had my surgery done Feb. 9, 2009 so it's been almost four months. The numbness has gotten better than it was immediately following the torture (whoops, surgery) But when I get tired or stressed it feels as though pins & needles are lightly pricking me from my chin to my ears. Hopefully it might get better. I haven't returned to the slaughterhouse (Whoops, LSL offices) but my doctor's says the same thing "it might get better." They (LSL) warned us of this possibility. But who knew it would be like this?
August 10, 2009
Hi.....sad to say that I am still struggling with the pins/needles/numbness in my face after 18 months.....make sure you have joined the lawsuit. Email me if you need more info. JolieDunham@aol.com
August 9, 2009
OMG - Much thanks to all you brave women who speak out. I was very interested in this LSL and ready to go to consultation but an not even going to give them my time now. Thanks again from the bottom of my heart. We women need more of this connection....xxxooo
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August 10, 2009
WILL SOMEONE PLEASE POST THE NUMBER TO CALL FOR THE LAWSUIT - I HAVE LOST IT! THANK YOU.
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August 11, 2009
DEAR "LSL PHYSICIAN," WE ARE STILL WAITING TO HEAR FROM YOU. WHY HAVEN'T WE?
August 26, 2009
We are 65 and we're scheduled to have the procedure in the fall. However, after reading all of the negative responses, we have changed our minds and will seek out the services of a skilled plastic surgeon. Thank you so much for posted your unfortunate experiences. Don't understand how LSL can get away with hurting so many people. Where are the Tort lawyers on this? PS: Hope LSL executives are reading these postings.
UPDATED FROM onebamalady

I am saddened and astounded that this company is...

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onebamalady
I am saddened and astounded that this company is still luring in unsuspecting patients. Numerous lawsuits have been filed against this corporation and LSL has manged to get out of each and every one; due to either state laws or their corporate structure (non-medical) I can only offer my experience and my story to others who might consider using this corporation and hope that they research deeply into the experiences of others and then change their mind!

Replies (7)

August 15, 2012
Wow! Am I ever glad I found this site! I live in the Atlanta GA area, and also had gastric bypass surgery. I have not lost all my weight yet, but thought I would start checking into things. Being older, I'm seeing more sagging and wrinkling than I like, so was considering this surgery eventually. Now I NEVER would have it & certainly will go to a reputable, qualified registered plastic surgeon! Thank you all for sharing your experiences!!
August 16, 2012
Well…I did my last saturday and I’m VERY happy so far. Who U think is hired by Lifestile lift? Only best surgeons to my experience w/doctor KIM.The only think I wish that I knew about his private office in Doraville.The cost will be cheaper because the “middle man” will be out of picture.But all good! Lifestilelift staff was wonderful and they hv 2 make $ 2 . Doctor Kim is professional and never inform me to do this procedure in his office,but I wish he did! I got my info from another source and NOW HE will be my doctor 4ever! IN HIS OFFICE! I LUV DOCTOR KIM!!!!! His work is magic! ;)))
August 22, 2012
WOW!!! There are some real mental patients here! One person has had several procedures and isn't happy with any of them, yet has never had a LSL procedure and is still bashing this!! As for the Dr reply, it was very professional and completely honest. So many of you read things into it that weren't there, but you wanted them to be. There is a reason you had plastic surgery, take a few minutes to look within yourself and see if its because you have unreasonable expectations of yourself and others and if you will ever be happy. Wishing you all well.
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August 22, 2012
not having read all of the 70 comments on this page---I cannot imagine catsnacks that you think a reasonable expectation is a hole in front of someone ears that could have killed this person.
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August 24, 2012

catsnacks, what???? Because those of us who have had horrible experience with this company and are sharing and warning other women -- we are mental & bashing? I think that warning anyone of a company that "Target Markets Women and Men" and makes promises that they cannot keep is not bashing. And get real, what physician would take the time to write such a lack-luster letter, who wants to "express some empathy", PLEASE. It this so called un-name physician had any morals at all he would not affiliate himself with this company. Many doctors has spoken out against LSL only to be bullied, sued, threatened, etc. And you are right about having something missing, A LOT OF MONEY out of our pockets. If LSL really did give a care about their patients who are/were unhappy, don't you think they could get above a 53% approval rating? And they have to write letteres to their patients asking them to post here. Pitiful. Absolutely and Positively Pitiful. As far as mental goes, you go and get a LSL and then come back and post here and see if you feel "a little off". Best to you, Chrystal Eckes
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September 14, 2012
Thank you all Keep us updated!!!
September 19, 2012
I am so glad that I have seen what has been posted about Lifestyle life. I have apointment Oct 16 2012 ,Well this scared the heck out of me. I have cancel it. I go to someone who is a real Dr..Thank you for all . I do hope and pray that it works out for you and everyone else .God Bless all of you