Get the real deal on beauty treatments—real doctors, real reviews, and real photos with real results.Here's how we earn your trust.

POSTED UNDER Fraxel Laser REVIEWS

Fraxel: Biggest Mistake of My Life

ORIGINAL POST

I had Fraxel: Restore done over a year ago. My...

Prague
$2,500

I had Fraxel: Restore done over a year ago. My face is scarring, I have tissue/fat loss. This is the most horrifying mistake of my life. I wake every morning to new scars on my face. It looks like both cheeks are going to be covered with scars. I was told NO complications, NO risks, NO side effects. I did this for a few scars and now I would give anything to have my old skin back.

None of the doctors I have been to offer any help. They tell me to use Retin-A and this only makes everything worse. Is there anyone out there that can help? There are others like me. This has ruined my life.

Replies (140)

June 7, 2010
I am scheduled in two weeks for my first treatment and am getting so nervous about it after reading reviews. I was told painless and in just a few days would be fine. I am sooooo afraid I am making a big mistake.
December 24, 2010
Hello Prague, in a way I am happy to find out that I am not the only person in the world who cries every day because of what happened to me. I was moving from Prague to a different country and decided to do something for my skin. All I had was open pores to which I was used to. Fraxel laser promissed reduction of pore size etc. I had done some reaserc and chose a clinic. The treatment was described as safe. My face got infected a day after treatment but that was cured. Few days after I peeled i was so happy. I looked great but that didnt last for long. Luckily I have moved country and do not have to see my friends and explain. I am 10 months after fraxel and I still am deteriorating. I have spent another 25 000kc trying to fix it somehow(including going to a Harley street doctor in London)but without any success. If you would like to write to me Prague, pls do not hassitate. Every day I dread to look in the mirror. Fraxel has ruined my life.
March 24, 2011
Milton, I know exactly how you feel. I just wrote Prague. I've been dealing with my results for 4 years. I'm going to see my laser specialist next week to see what he thinks. Wanted you to know your not alone. I'll let you know what i think works or not. Right now peels & needling along with Emu oil seems to be helping. Everything else just makes it worse. Let me know if anything is working for you. I have a line on my cheek along with dents & rolling scars & stay home all the time too. Lighting scars me if i have to go anywhere. Let's see if we can help each other, even just talking & getting it out, it's better than sitting home crying alone.
June 8, 2010
My advice is not to do it. If you decide that you do want to have it done - make sure you go to the best person you can find. I have heard of plenty of people going to the best having problems. Problems more likely with inexperienced people, but even the best make mistakes or the laser could malfunction. This laser has ruined my skin. It has ruined it in a way that doesn't seem will ever heal. I have additional scarring that will never go away. A doctor yesterday assumed I have had cystic acne and this is something I have never had. I have Fat loss, collagen loss, volume loss. I was pretty happy with my skin. Making the decision to have this laser used on my face was really the biggest mistake of my life.
March 13, 2011
Just joined this site and read your story with complete understanding. I had my Fraxel 5 years ago - every year I look worse than the year before. Thought it would improve with time, but this is not going to happen. Please let me know if you find any improvement at all - and perhaps it will help me. I just do not know where to turn - seems like I've used everything that sounds like a possibility. I have white raised lines on my face and they're only getting worse. I'm really sick over this - can't think why I made the decision to have the treatment - Oh yeah, it was recommended by my Derm because I had a few pot marks from acne and he had a new machine. BEWARE
April 17, 2011
Atlanta, I am sorry for your bad experience. I do not have the raised lines, but have heard that you can get 5U injections. Chemo drugs I think. It is called 5 something and this can help with raised scarring.
Do you have fat loss or just the raised scarring? I have shallow scarring. Would be so bad, but they cover both of my cheeks.
November 9, 2013
Same 1 chicken pox mark and my whole face is ruined with the Palomer laser . My doctors new toy . Said it was the best safest no risk ect . My fave is ruined I'm 23 !!!!!!!!!
June 16, 2010
I have been sick about this for 4 months now. I continue to deteriorate. I no longer see my friends, I have been so sick I ignore my husband. It is amazing to me that I was told NO risks No complications and am dealing with the most difficult experience of my life. The damage comes out later. I didn't notice anything until over a year out. I don't think my skin will every be healthy again. I have great genes, have always taken such good care of myself, my whole life, sun screen everyday, whole organic foods, yoga, running. I have fat loss under both eyes, scars all over both cheeks. It is horrifying. I can't believe I am now considering plastic surgery to correct this. A face lift at 37 and fat grafting....It should be mandatory that people are told this is a posibility. I never imagined anything so horrifying... The plastic surgeons offices I am calling are telling me they are now getting a lot of calls from people with Fraxel damage. Beware. Save yourself a lot of pain and agony. There was no reason for me to do this laser. I took a beautiful 36 year old and turned her into eyes and skin of a 70 year old.... i will never look the same....so many regrets...such pain this has caused.
June 24, 2010
Another day and more scars. Is this happening to anyone else?
User Avatar
June 24, 2010
Prague...... I just read that you wanted me to contact you privately....i wll do this if i get your e-mail. I am so very sorry this happened to you and honestly I KNOW what hell you are experiencing. I watched my daughters health diminish due to fraxel. She eventually become so destroyed she did not leave her home for two years and finally became bed ridden at 39. Not even leaving her upstairs BEDROOM. She was a tortured soul due to what the laser did to her face and i think the self blame just ate her alive, To make matters worse the medical industry denied there part in the damaging of her face and life. The stress and complete mental collapse and hopeless quest to repair her face was just too much. She passed from a ruptured aneurysm. (autopsy) Although I believe different. I KNOW what destroyed her quality of life. I still ache for her and my goal is to someday prove how the medical industry is continuing to market the devices that scar and damage so many. Has hard as it may seem..have faith and stay positive. If you need to communicate with me for support.... I am free anytime. Good luck and have faith your damage can and will be repaired! Sincerely Cherry Lane