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POSTED UNDER Exilis REVIEWS

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ORIGINAL POST

The skin above my knees was wrinkled and sun...

40nholding

The skin above my knees was wrinkled and sun damaged so I checked into Exilis. I was told that they had great success on legs and arms so I went for it. It got very hot where I had to stop during treatment. The practitioner said that it was set to the right temperature and would not burn fat when I asked during treatment. I was concerned because it was extremely hot.

One week after and before my second treatment I took another picture because it looked like I had cellulite or lumps on the front of my thighs. I again brought up my concerns and was again told it would not burn the fat because it was set for tightening only.

Well, 4 treatments later and 4 sets of pictures and you can clearly see that my legs are a mess and that it did indeed burn fat and cause sagging. Now what? I am used to wearing dresses and shorts and can't. This is very embarrassing and I don't know how to fix it. I pray it is no irreparable Any suggestions?

40nholding's provider

Roy A. David, MD

Roy A. David, MD

Board Certified Facial Plastic Surgeon

40nholding rating for Dr. David:

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Answered my questions
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Replies (15)

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July 17, 2014
I'm sorry to hear about your experience, 40nholding. I hope you find support in the community. Did you speak to your provider again at the end of the 4 treatments?
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February 13, 2015
What did the dermotolgosit have to say about what has happened, I have had serval friends had this done and I just started and I have never seen this before, my curiosity is peeked?
March 21, 2015
Boy. What a horrible experience(s). It's a game changer when you realize that the experts aren't so expert. I hope you lawyer up.
July 4, 2015
I see this is about a year now and I just read this post. I am a physician and I use the Exilis as well. I have never had this situation but I believe I know what happened. The exilis uses RF to create heat that is radiated into the fat, by adding cooling to the tip you get the heat to go deeper ( think of the cooling as putting a roof on a green house). As we remove cooling the heat does not penetrate as deeply and finally with zero cooling the heat technically is concentrated in the dermis and not in the fat theoretically causing tightening. The temp is constantly read by the hand held piece that is applied to the skin and should read between 40-44 degrees centi. Even though they did not have cooling in your case the heat did target fat destroying the fat. The areas where that occurred have left depressions. Hopefully in time the remaining fat will fill the voids. I would believe in the consent there would be some documentation about risking unevenness or divots.
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July 28, 2015
what ever happened? did your legs start to look like they did before the procedure over time?
UPDATED FROM 40nholding
28 days post

No Doctor responses to question/s

40nholding
Hi Forum,
Just wanted you women considering Exilis to know that although I posted pictures and questions to the doctors on this forum regarding this procedure not one has responded to how this may have happened, is it permanent, etc. I find that interesting since many tout Exilis' benefits but have no answer to my plea for professional expertise. Caveat Emptor (Buyer Beware!)

Replies (23)

July 25, 2014
I also had 1 exilis treatment in my inner thighs and got so bruised that I didn't want to do another session, it's been 2 months and I still have the bruises! I do bruise easily but this is way beyond my normal. They told me it has reached the muscles and that it would take longer for bruises to go away. Anyhow I've done exilis on my upper arms and once the fat is gone is for good, I'm so sorry this happened to you!
July 25, 2014
I also did buy the Wellbox for cellulite and firming the legs with amazing results! You may want to invest on this to smooth back your skin, I bought mine on a sale at skinstore.
August 1, 2014
I will check the Wellbox out. I have tried Thimulcase... This situation is so horrible. I am so embarrassed and was always proud of my nice legs.
August 1, 2014
In the hands of an inexperienced practioner. I have been on the phone with the company. They were going to call Dr. Roy David's office and ask about settings. They never emailed me back.
August 14, 2014
Can you show before and after pics
August 19, 2014
They are posted. Please look for them. They are also posted under reviews under Exilis.
August 19, 2014
I would call the company... BTL. Situations like this need to be documented and not swept under the rug with comments such as... "well we've never heard of this happening before..." such as I was told. Post your review with pictures of your bruises. Other women need to be warned.
August 20, 2014
I would call the company... BTL. Situations like this need to be documented and not swept under the rug with comments such as... "well we've never heard of this happening before..." such as I was told. Post your review with pictures of your bruises. Other women need to be warned.
August 4, 2014
I'm sorry for your very disappointing results. I really can sympathize and relate to how you feel. If it's permanent damage and can't be rectified, you may have a personal injury lawsuit.
August 8, 2014
I would look into getting an attorney who could possibly sue the doctor for the cost it will take to for you to have leg lifts done. This is like a tummy tuck where they take the skin of the thighs and tighten them and cut away the excess. I have no idea how much it costs but your doctor should pay for it and for you to be off work. Good Luck to you!
August 19, 2014
I am afraid to have surgery... look what happened with a non-invasive device.
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October 28, 2014
Thanks for letting us know what can happen. So sorry that you're going through this! I was looking into this treatment after a doctor took my money and destroyed my body as well. This is an industry that has NO accountability and is solely focused on making money with no regard for patient results, care, or satisfaction. Maybe at some point it will change, but for now patients need to be aware and, as you said, beware.
February 22, 2015
So sorry about that. This is an issue where people don't report doctors who do anything for cash, it's terrible! Don't contribute to the problem, report him here, on Yelp, on every place you can. It's the only leverage you have is to educate others so they can't do whatever they want just for $. I would talk to a lawyer as well. Good thing you took pics. Start posting the guys name.
UPDATED FROM 40nholding
2 months post

Sit down with Doctor and Technician

40nholding
I met with Dr. David and the technician who performed my Exilis treatments. I told them that it was recommended by a user here to try the Wellbox Endermologie device. It is very expensive. I spend $1100 for a used one on ebay. I was offered a full refund for my Exilis treatments ($1400) by the doctor's office but I asked for reimbursement for the cost of the Wellbox in addition to the cost of the treatments and that was declined. I think that it is the only equitable solution and even at that I may still have permanent damage. At this juncture, I am out of pocket $1400 for treatments that ruined by legs and $1100 for a device that can perhaps reduce the appearance of the damage... a total of $2500!!! Thus far I have not accepted any type of refund. I am looking for comments from others that may have had this experience or have used the Wellbox. Please heed this warning... I was told that BTL, the company that manufactures the Exilis device, had never experienced the device causing damage but that because of me they were documenting this... Interesting. I wonder if they will be sharing this information with potential clients and have them sign a hold harmless.

Replies (8)

February 22, 2015
This whole thing that happened to you is not acceptable. I would not accept a refund and I would also get a lawyer.
February 22, 2015
Yeah, everyone has heard that rubbish before. "Ohhh....you're the only one who's ever had a problem." People lie for cash and to get out of the consequences of their actions. Terrible!
July 1, 2020
I’ve literally done the stuff for 10 or 12 years and if you actually know the science of radio frequency an ultrasound therapy it’s got nothing to do with drastic anything I cannot physically do anything this is off so this is a strange reaction possible I need it’s like it made her body eat its own dermis layer and basically left Lucky fat layer with no cushion to disguise it it would say that radio frequency waves liquefied her collagen that’s pretty crazy I’m sure their hesitation is because of this confusion it doesn’t mean that you wouldn’t expect somebody to want to do everything to make you happy but they offer a refund and amount does include liability I’m just stating this for the poster who I’m sure already knows this but we do need to understand that there is going to be consulting with lawyers on their side and everything else because refund is directly tied to admission of responsibility or liability and all that sort of stuff obviously noones saying its the patients fault
March 21, 2015
You're now a champion for anybody who gets duped or hurt from this treatment. And you sure have sold me on not opting for Exelis and paying attention to credentials. Such a butthead move, these professionals; unresponsiveness and shirking Hippocratic oaths... they ruin themselves and their reputations. You go girl! Illegitimi non carborundum!
July 1, 2020
It really is bizarre. Scientifically it’s not the device unless it somehow instead of stimulating your body to produce collagen somehow melted all the college in your body so that all you had was your lumpy fat layers left underneath or what was left of them with no cushion to make your appearance smooth like it normally is that sounds like it liquefied basically a section of your dumbness that would’ve been extremely painful so it’s pretty damn bizarre I’ve got to say as well.I’m just letting you know because I’m sure you would assume that a doctors office or the manufacturer would be like oh no there’s no way I could do that or this is so strange but no it’s for real strange
July 1, 2020
I don’t know I’m looking at the pictures pretty closely and it really doesn’t look any different except that you can see more above your shorts on the other pictures but it really looks pretty much the same here texture of your skin is slightly better because it was kind of old and dry looking in the first picture but other than that that’s your cellulite that I can see in the first picture as well and assume it’s from underneath your shorts I don’t know I don’t have a dog in this fight I’m just letting you know in case it’s kind of like a blind spot for you that you can’t see it