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POSTED UNDER Exilis Reviews

Everybody is different, do your homework

UPDATED FROM 40nholding
3 months post

Going nowhere with Dr. Roy David's office

40nholding
I have reported this office to the BBB. Dr. David's office said that they had done everything, did not see any damage, and offered a refund that I reportedly REFUSED. what happened is the office manager Angela rescinded the offer of a refund. They are claiming that it is not as bad as I am saying. The pictures speak for themselves. They sent pictures to the company that made this device that were either altered or blurry because upon first inspection the company said that they could not see the damage and then they saw my pictures I had taken which are posted above and said that they could see the lumpiness and unevenness and did not understand how this could happen since this device is used to get rid of cellulite. It burned my fat. I have filed a complaint with the BBB. I also filed a complaint with the Medical Board of California but may have to pursue this in another manner. This photo is taken 2.5 months after the treatment... clearly has not resolved itself. I have been doing endermologie 5 days a week. I am not a woman that has been a couch potato either. I was a runner, do squats 4-5 times a week and resistance training. I have worked out over 30 years consistently. I think that shows in the first before picture. This is what this device can do to you...

40nholding's provider

Roy A. David, MD

Roy A. David, MD

Board Certified Facial Plastic Surgeon

40nholding rating for Dr. David:

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Replies (5)

October 2, 2014
I had exilis skin tightening done to my lower face and after 6 treatments, it really worked. Your 3rd and 4th photos look really distorted or altered. Just curious, why would you expect a refund for a product that wasn't sold to you by the doctor's office? Sorry you had a bad experience, everyone reacts different to different things!
October 2, 2014
Corrected version please delete previous: Your insinuation that the pictures are altered is without merit. First, you have no proof and if you look closely at the detail of the individual's thighs you will see a brown mole on the right leg or left side of the photo that appears in all but the first pic. Second, because she did not take the picture at the same angle as the subsequent ones that show progressive undesirable results from the treatments does not mean that the pix are altered. Show us your before and after pix of your facial treatments. Anyone can say anything hiding behind a computer monitor. Third, where did you get the impression that the poster did not receive her "product," as you put it rather than a service, from a doctor? Everything I've read explicitly suggests that these treatments were performed in a medical facility setting claiming to be a board certified cosmetic medical doctor or/and his or her representative claiming to be certified in administering such advertised procedures. Finally, don't forget, these cosmetic surgeons post before and after pictures to sell their products/services with pictures that cast the subjects in different lighting, different camera filtering, without and with facial makeup, etc. Therefore, if you want to accuse someone of trying to deceive the public about cosmetic procedures, I would suggest you direct your criticism toward the ones making the biggest profit from us with false claims in many cases to take advantage of our vanity or propensity to want to look our best.
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November 7, 2014
I think is not reacting different to things, I believe is the person who is doing the treatment . The same happened to me and they ruin my body, they melted the little fat I had that was giving me shape and they made my body saggy. It is the technician , not the machine or the product...
January 15, 2015
I absolutely agree Jane. I am an Exilis tech and have been for 5 years and have NEVER seen anything like this. The pictures do look tampered.
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October 7, 2014
I am sorry this happened to you! Something similar happened to me, I went to a clinic for a treatment call Ultrasound cavitation and they melted my little fat leaving me with a very saggy skin in my legs and NO butt. Bcause the fat around my hips disolved and let me with a look very similar to you. I had a very nice figure and I was just trying to firm my skin. Has being a night mare, I lost my self confidence and my skin after Year and half never being the same. I google how cavitation can affect and everything I found was positive, now after reading your review I can tell that the same happened to both and thrvtrstments are very similar. I wish I could take the time back..
October 11, 2014
Call David Casey, attorney at law.
January 18, 2015
Report the incident to FDA as its approved treatment. Also , it may be work seeing Dr. Rita Rakus in London , who has extensive experience in lasers, etc or emailing to see if she can help. It looks the fat got disturbed casing lumps and need to have it 'drained' or smoothed but you need an expert on lasers i think. Dr Rakus or someone similar in USA.
January 30, 2015
What I am finding sad, (and I agree everyone reacts differently ) is that I would just like a response (even a SINGLE response) from anyone out there about my question-nary a one-don't need to burn fat, just tighten skin around inner thighs-can I get a yes, it may work, or no, not worth it?
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November 11, 2015
no, not worth it
UPDATED FROM 40nholding
2 months post

Exilis Update from Dr. Roy David's Office

40nholding
After 21 days of waiting for Dr. David's manager to contact me I followed up with an email and she finally called me. Essentially she offered me the $1400 as reimbursement of the cost of my treatments. She stated that I would have to remove the RealSelf and any other reviews and photos. She refused to give me a reimbursement of the Wellbox I purchased to treat this damage and said that they would have offered Z Wave for treating cellulite. This is after 21 days of waiting for her to call me back with resolution of this matter. Clearly, they thought I would just go away. I went to Yelp and saw all the negative reviews regarding this doctor's office. Her name is mentioned in those reviews also. I went to the BBB to check on Dr. David's status. He is not a member. This is telling. Anyone considering using this office please do your homework and check the Yelp reviews. Take my review to heart.

Replies (5)

September 24, 2014
Oh my goodness! I have had a lot of plastic surgery and it looks like your legs are very similar to what mine are...you do not have much fat on your legs so for us this can be a curse. The cellulite looks worse on our legs than someone that has a bit more fat. I had 2 liposuctions and was told once this procedure is done you will not ever get it back in that spot again...wrong! I feel so bad for you! It is so obvious something went terribly wrong and if it were me, I would contact an attorney as soon as possible and sue this doctor that did this to you. I want you to know that you saved one woman (me) from potentially a procedure that could have gone oh so wrong. I would not wait one minute longer. It is very obvious something went very wrong with your procedure(s). I hope you get what you deserve...all of your money back, the cost of repairing your legs to what they were before this happened and a hell of a lot of money for pain and suffering! I am all for having plastic surgery and if done correctly, it really can have amazing results. It's situations like these that even scare a seasoned plastic surgery patient!
March 25, 2015
Find a good attorney and SUE THEM. You have a good case.
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April 20, 2016
Thank you so much for posting this, and not just taking the money to keep your mouth shut. People need to see this. Thank you again, and I'm so sorry that you're having to deal with this. :(
March 19, 2017
Anyone my contact me
To tray the Dermalal at my home office - this should reduce wrinkles and cellulite by 1 point on the 0-4 scale .
I will offer at half price to anyone without results elsewhere !

Mitch
310 430 6957
April 10, 2017
I am so sorry this happened to you. Thank you so much for sharing your story to help others. The behavior of the doctor is revolting.
UPDATED FROM 40nholding
2 months post

Sit down with Doctor and Technician

40nholding
I met with Dr. David and the technician who performed my Exilis treatments. I told them that it was recommended by a user here to try the Wellbox Endermologie device. It is very expensive. I spend $1100 for a used one on ebay. I was offered a full refund for my Exilis treatments ($1400) by the doctor's office but I asked for reimbursement for the cost of the Wellbox in addition to the cost of the treatments and that was declined. I think that it is the only equitable solution and even at that I may still have permanent damage. At this juncture, I am out of pocket $1400 for treatments that ruined by legs and $1100 for a device that can perhaps reduce the appearance of the damage... a total of $2500!!! Thus far I have not accepted any type of refund. I am looking for comments from others that may have had this experience or have used the Wellbox. Please heed this warning... I was told that BTL, the company that manufactures the Exilis device, had never experienced the device causing damage but that because of me they were documenting this... Interesting. I wonder if they will be sharing this information with potential clients and have them sign a hold harmless.

Replies (5)

February 22, 2015
This whole thing that happened to you is not acceptable. I would not accept a refund and I would also get a lawyer.
February 22, 2015
Yeah, everyone has heard that rubbish before. "Ohhh....you're the only one who's ever had a problem." People lie for cash and to get out of the consequences of their actions. Terrible!
July 1, 2020
I’ve literally done the stuff for 10 or 12 years and if you actually know the science of radio frequency an ultrasound therapy it’s got nothing to do with drastic anything I cannot physically do anything this is off so this is a strange reaction possible I need it’s like it made her body eat its own dermis layer and basically left Lucky fat layer with no cushion to disguise it it would say that radio frequency waves liquefied her collagen that’s pretty crazy I’m sure their hesitation is because of this confusion it doesn’t mean that you wouldn’t expect somebody to want to do everything to make you happy but they offer a refund and amount does include liability I’m just stating this for the poster who I’m sure already knows this but we do need to understand that there is going to be consulting with lawyers on their side and everything else because refund is directly tied to admission of responsibility or liability and all that sort of stuff obviously noones saying its the patients fault
March 21, 2015
You're now a champion for anybody who gets duped or hurt from this treatment. And you sure have sold me on not opting for Exelis and paying attention to credentials. Such a butthead move, these professionals; unresponsiveness and shirking Hippocratic oaths... they ruin themselves and their reputations. You go girl! Illegitimi non carborundum!
July 1, 2020
It really is bizarre. Scientifically it’s not the device unless it somehow instead of stimulating your body to produce collagen somehow melted all the college in your body so that all you had was your lumpy fat layers left underneath or what was left of them with no cushion to make your appearance smooth like it normally is that sounds like it liquefied basically a section of your dumbness that would’ve been extremely painful so it’s pretty damn bizarre I’ve got to say as well.I’m just letting you know because I’m sure you would assume that a doctors office or the manufacturer would be like oh no there’s no way I could do that or this is so strange but no it’s for real strange
July 1, 2020
I don’t know I’m looking at the pictures pretty closely and it really doesn’t look any different except that you can see more above your shorts on the other pictures but it really looks pretty much the same here texture of your skin is slightly better because it was kind of old and dry looking in the first picture but other than that that’s your cellulite that I can see in the first picture as well and assume it’s from underneath your shorts I don’t know I don’t have a dog in this fight I’m just letting you know in case it’s kind of like a blind spot for you that you can’t see it