Do Not Trust Vanity Costmetics!!!

Claudia Puentes told me that I needed to contact Nicole? at the refund department, that she would process my refund no problem. I called Nicole who said that since I did not get labs done at Vanity I don't owe anything but their back account had been closed and she did not have access to the funds to give me the refund. She stated that all I needed to do was contact my bank because they could access the funds to the frozen account and that I would get 100% of my money back that way. She said they would not dispute it. So I file a dispute with my bank and Vanity challenged the dispute. Now my bank account is overdrawn by over 1500.00 and I have lost the money I had in my account to pay my bills as well. I called yesterday, Claudia lied and said she never spoke to me about any refund. She was very very nasty when speaking to her and careless about the fact that this has put me into financial strain that I cannot pay my bills. She also lied and said that since I had a consultation with Dr. Fisher there are fees for that, etc... which I was assured all consultations are FREE and that my money was 100% refundable no matter what from the beginning otherwise I would have never dealt with them. I've also been told that out of town patients are extended a refund under any circumstances that they cancel the surgery or it is cancelled. The way I feel is that from the beginning dealing with Vanity has been like dealing with a parasitic monster. Lie after lie, nothing but stress and dealing with people who hussle you and only want money above all else. I paid over 1700 in flight and had to pay extra to change my flight after Dr. Fisher said he didn't think he could give me results and didn't want to do my surgery. From what I have heard their recovery house is a joke, I heard there is no phone there and the girls are left alone most of the time. People who have traveled know that cell phones don't always work when you travel and I can only imagine how dangerous this is. Since recovering from bbl myself I know exactly how hard it is on the body and you need lots of help in the first few days, imo they are proving a dangerous environment to their patients. I don't care how cheap they are or whether Dr. Fisher is "popular" right now, it is not worth dealing with these people. Seriously, I feel like I have encountered some of the lowest parasites of society and if there is such a thing as karma these people have some serious bad energy coming their way.

They assured me that I would get a full refund no matter what if I did not go through with surgery or it was cancelled for any reason which is the only reason why I scheduled surgery with them. When I got to Miami Dr. Fisher said that he did not think he could give me results I would be happy with and he did not want to do my surgery. I was told by Claudia that I would receive a full refund since I did not get any lab work. I paid over 1700 in flight fees as well. Claudia told me to contact Nicole? at the refund department who would process my refund no problem. I called Nicole who told me that i was owed a full refund since I didn't get any labs done but their bank account was frozen so all I needed to do was contact my bank and I would get my full refund that way. This has been a huge nightmare. My bank account is now over drawn from their transaction and I cannot pay my bills this month and had already scheduled credit card payments before I saw that my account is overdrawn. I called Vanity today to find out what is going on and Claudia Puentes lied, she said she never said any of this to me or spoke to me about it at all which is a complete lie. I feel these are very evil people who will say anything to get your money. Be careful. It is not safe. I'm in so much distress over this. I'm recovering from bbl with another surgeonso I am not working consistently and now my account is overdrawn due to Vanities lies and I cannot pay my bills. They don't care. If anyone knows what I can do please let me know. I want to file a report against them.

UGH, I'm a little annoyed. I wish Dr. Campos had provided and prepared me with post op instructions after surgery. I can't complain about his work, he's highly skilled but I wish he had instructed me that I should never lay on my booty. The first two weeks I laid on my back quite a bit and sat on my booty and now I am so regretting it. The nurse where I stayed had a tt with bbl before so she told me it's okay to lay on the booty. Has anyone else done this, laid on your booty the first two weeks p/o and did the fat survive? I grew to love my results and now I'm so sad to see it get smaller and afraid to lose it all.