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POSTED UNDER Fraxel Laser REVIEWS

Fraxel Ruined my Skin, Should Be Banned by FDA

ORIGINAL POST

A friend and I made appointment for Fraxel to...

dontdofraxel
$3,900

A friend and I made appointment for Fraxel to clear some very minor discoloration of the skin and as pre-treatment for minor fine lines in very early stages. My friend had hyperpigmentation from an old chemical peel in her teens, which had left her with mildly blotchy skin in one area of the cheek.

After my first treatment, which was excruciatingly painful, I had good results. The skin looked more even toned than before (it was never really bad) and I was pleased with the results. Both of us rescheduled for two more treatments as the doctor said we needed "at least 3". This doctor was one of the main researchers for Fraxel. I was quite excited because if it would get better I would basically end with perfect skin - which would be amazing.

I was not able to see much difference on my friend, but my results were good. The second treatment felt even more painful and the skin never looked good even after weeks of healing. In fact, it looked something it never had: broken out and blotchy. The pain from this treatment lasts an entire day.

The skin will become deeply red and tanned, like a burn victim, and become hot and pulsating with pain for at least one to two full days. Gradually over about 7-10 days the burn appearance will go away and will peel. I spoke with other patients in the waiting room and everyone described it as extremely painful.

The reviews on here claiming it to be painfree are absolutely NOT real; clearly they are posted by the manufacturer. Its impossible to call Fraxel pain free. After the second treatment the skin became even more blotchy red and uneven. I started seeing wrinkles I had never seen before but we thought it was temporary and that the skin just needed to recover from the harsh laser. The doctor said I had to complete all treatments for it to improve.

After the third treatment, which seemed endlessly excruciating with no amount of local anesthesia helping for pain at at all my skin tone and appearance just begun getting worse with a huge increase of visible wrinkles.

A year after the last treatment I was casually talking with my friend and noticed that her skin looked 'old' for the first time; she was only in her mid 30's. Her complexion was worse than I had ever seen and the skin had signs of serious premature aging she had not had before.

I carefully asked her about her skin, and she said she felt it had become worse after Fraxel and had noticed that my skin looked worse than it ever had but had not wanted to say anything to not hurt me. We had made the exact same observation and because we both did the treatments together we had been able to observe the changes.

My friend now has the skin of someone in their late 40's and she hardly ever spends time in the sun! I have skin that is far older than my age and people in their late 50's have better skin and tone than me. My face started to drop after Fraxel, I have developed deep jowls and the natural small fat deposits under the eyes were gone after

Fraxel in the area which has left my lower eyes prematurely hollowed and wrinkled, like a 65 year old. We have aged about 15 years with Fraxel. Both of us have deep furrow lines running vertical across our face - in the same direction as the Fraxel head piece was used. Who has wrinkles developing up/down? Wrinkles develop horizontally in direction of laugh lines. Ours go up/down across the cheeks.

Almost three years later these lines are developing into deep wrinkles that get worse each year, 20 years too early. I am DEVASTATED that I ever did Fraxel. This has become a deeper depressing event, the premature loss of my youth for this treatment. I have searched everywhere what I can do to repair my skin. I am afraid to do anymore harsh treatments to my skin and hope stemcell therapy will soon advance to help premature aged skin. I don't know what to do anymore.

Fraxel completely ruined both our skin. I am considering suing Solana, the manufacturer of Fraxel. The manufacturer needs to reimburse people who have been ruined by Fraxel, and help to restore the damage. I don't smoke or drink, and don't stay in the sun and have no reason to have skin like this. The rest of the neck and area that was not treated with Fraxel has youthful skin, only my face is deeply and prematurely aged.

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The doctor himself is not bad and I am not unhappy over his care. Its Fraxel that is the problem.

Replies (73)

January 8, 2010
Maybe you could post before and after photos of yourself. I am sure sorry that it did not work out for you and your friend.
January 9, 2010
I am trying to get photos from the doctors office to show the difference. Fraxel should be banned; it really ruins the skin.
January 9, 2010
I'm so sorry to hear about your experience- I had fraxel a few months ago and also am not pleased with an increase in pore size and more visible veins AND resurfacing of old scars. I am considering a light peel to correct the damage but am not sure if that's a good idea. So many people have had bad experiences with Fraxel- it won't be remedied unless the consumer makes a demand to a) correct the damage b) get our money back! Have you noticed any improvements as time goes by? About how long after your treatments did you first notice damage and did you address this with your doctor?
January 9, 2010
Please don't do any chemical peels... we already have ruined skin, and the more laser and chemicals we add it will only get worse. My only hope is stem cell skin therapy and I read some doctors are already injection cells from your own blood to rejuvenate aging skin. Maybe this will help. Or vitamin injections under the skin. I don't know but I know I will not do anymore harsh cosmetic procedures anymore. There are NO improvements to my condition; its only getting worse each year. My friend and I have too many signs of premature aging after Fraxel that I question if Fraxel ruins the structure of the tissue or muscles that build the face. Fraxel clearly weakens the muscle and tissue structure. I have developed jowls of a 60-65 year old in less than 1-1.5 years after Fraxel! This is not a normal aging process for someone age 40, and my friend who was in her mid 30's when she had the treatment. I also have deep 'smoker lines' above my upper lip, and I have never smoked a cigarette my entire life! I don't smoke, never done drugs, and drink only on social occasions. My skin is only aged where Fraxel was applied, not in other areas. I don't want to argue with the doctor. It's really not his fault. The company that manufactures Fraxel should be well aware of the damages it does. For sure they get feedback and know the complaints, and should know from research what damages it can do. If you look from about page 16 onwards on this board you will see page after page of complaints, and few positive feedback. I will try to post pictures if the doc's office send before pics to me.
January 11, 2010
I respect your decision to handle it as you wish and again, am so deeply sorry for your experience. However, I think the doctor absolutely should be liable; it is their responsibility to ensure your safety and also ensure the equipment/procedures they are using is safe- they will take our money but they won't be accountable when something goes wrong? Unacceptable. It would be one thing if we were being dealt an honest hand about risks, but we're only given the promise of potentially good outcomes, not bad. Had I known in hindsight that Fraxel changes your cellular composition or exposes you to radiation deep under your skin, I never would have done it. Who would even think to ask those questions? At the very least, the doctors who are using it should.
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January 24, 2010
I am truly surprised about your comments regarding your Fraxel treatments. I have had a series of four treatments for fine lines and abnormal sun spots and It was the best decision I have ever made about my face. I am 41 and Fraxel took years off of my age. My physician gave me a Valium and some aleve along with a topical numbing cream prior to the treatments and I hardly felt a thing. I would do it again and recommend it to all of my friends with sun damage and fine lines. maybe your physician was not using the "real" Fraxel as there are a lot of spin offs that call themselves fractional resurfacing?
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January 25, 2010

Did you have the co2 Repair fraxel or the restore type? I'm suppose to have the latter in a couple of weeks along with thermage which also seems controversial. You are the second person here to say increase in pore size and more visible veins and resurfacing of old scars which is exact opposite of what you would expect. They did not say I need to have more than one treatment either. Your doctor must have taken before and after pictures and you should be able to access them and what does your doctor say? I can't remember whether the original woman reported what her doctor said. So sorry this happened to you. It just goes to show not to believe everything you see in the brochures and that when they say "warning" better listen. My brother had IPL on his face but that only removes the brown spots. He told me he buys all his skin products online from skin actives and I think that is what I would do as all the products are so overpriced.

January 25, 2010
This is an impossibility. No one who has done Fraxel can ever say it is painless! Whenever anyone posts that the treatment is 'painless' I know its a bogus post. Even on the smallest settings this treatment is extremely painful and no painkiller or local anesthetic makes any difference. You must be working in a doctors office, trying to defend this technology which should be banned. It's illegal to post on sites pretending to be a patient if you are not. Those who post fake responses should pay out from your own pocket the costs for us who have been damaged from Fraxel to try and correct these damages.
January 25, 2010
chellamia I hope you reconsider having either of these treatments, and there are more than two on this site that have described horrific side effects. Just read them. A good one would to be to read from Awalk "do-not-do-fraxel-ruined-face-burns" She passed away four months ago from the agony of what happened to her face. These women "pushing" these procedures because they had a good outcome, well Great for them, they don't know how lucky they were that day! I have damage from IPL but Fraxel and Thermage damage seem to be worse. It's not the machine, but the user, either too aggressive or uses extremely high settings. It's like Russian Roulette now when you get these procedures, you might get damaged, you might not. Do more research and don't believe any doctor or patient that tells you this cant happen. Just want you to make an informed decision, I also believe "people" post on here to to support the treatments to try to keep getting customers. Good Luck!
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January 26, 2010
Don't do fraxel, I just wrote a reply message but I think I thought your name is Carla. Are you male or female? I can't believe you and your friend didn't take your own before and after pictures. I have lots of them maybe will share someday that will look totally different from my profile picture but I'm not quite ready as I'm new to this group here but I could probably help more people as a picture says a thousand words. Your skin does not look like a 40 year old and something is definitely wrong. I am 20 years older than you and now I don't even know why I'm thinking about this as all I have is some some enlarged pores around my chin that always gets white heads too, uneven skin tones and some little bit roscea, a few brown spots on my chest and all from too much sun when I was young. My biggest issue regardless of what anyone says is the developing marionette lines and loose skin under the neck. After reading all this, I don't think fraxel/thermage combo is going to be a good treatment for me. Everyone is always telling me what good skin I have and I attribute it all to genes and also I eat a very very excellent diet for at least 40 years...not always consistently but I have done total vegan, vegetarian, 30 day juice fasts, handfuls of supplements...all kinds of things over the years....I don't know what your diet is but this really does make a difference not only for your health but shows up on your skin. There is a good overall generic book available at the library I liked called: The Detox Book. Start there and check on Dr. Oz on TV and Mercola online as they both have a lot of good advice. I originally did all this health stuff because I majored in health education and now I do it because I have some serious health issues that I manage this way and BTW, refuse to do interferon treatment because of the 30% success rate and potential side effects so go figure why would I consider something that only 50% people here are satisfied with? We always think we are going to be the exception but you never know....After being talked into a full hysterectomy, my whole life went into a tail spin and every dormant virus in my body became active, developed chronic pain and I'm still dealing with hot flashes and now rashes in the last year so I have to be very careful about what I do and realize I'm not the strong young person I use to be and am very sensitive to many things I didn't use to be. The last think I want to say is that this has happened and you don't want to live your life in regret and make this the center of your universe (at least in a negative way) You have to do what you can to deal with it but at the same time, don't let this define you as a person. Trust me, You are still YOUNG, alive and have your whole life ahead so do what you can to forgive yourself for whatever mistakes you have made (we all make mistakes) and anyone who has ever hurt you as well as that anger will also hold you back from getting on with your life and making the best of what you do have. I really believe we all need to have more gratitude for the things we do have and would be better off not focussing on what we don't. Thank you for sharing.
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January 27, 2010
Carla D, Agree 100%. Do you know anymore details of what exactly led to her death? She talked about auto-immune disease but I haven't seen all...Did she have something that could have been triggered by the fraxel? If she had it in 2007, how long had fraxel been on the market? I wonder how much had to do with inexperienced people and how much had to do with her immune system which they obviously didn't take into consideration. I've talked to three doctors in person now and no one has asked me about that and it has got to be relevant I would think no matter how good you look. Angie was a beautiful woman and I'm sure someone talked her into this and we are so suseptible. I'm not clear what the dermatologist did to try to correct it either.
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January 30, 2010
I do not work at a physician's office and I am just posting my experience like the rest of you. my physician gave me some kind of numbing shots to numb my face in addition to the medication and numbing cream and It was virtually painless except for the very sides of my face near my ears. She talked me through it and played music and now my skin looks at least 8-10 years younger. My pores are dramatically diminished as well as my wrinkles around my eyes and mouth. Maybe you had different aftercare than I did, I don't know but I had excellent results and so have my friends that have seen the same physician. Sorry you didn't.
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February 20, 2010
Not all results are the same...... sometimes the damage does not surface right away. In my daughters case it was two years out and it continued to worsen. She became so depressed she became a total recluse and her life was NEVER the same. She passed on October 16 2009 and as much as I miss her at least I know she is not grieving for the lovely face and skin she once had and that Fraxel took from her. Regulation and safety and responsibility if you do injure someone. This is not a lot to ask for for the safety and concern of MANY. CLane
August 14, 2012
I am so sorry to hear about the loss of your daughter Cherry, it is unacceptable that Fraxel is still on the market, something has to be done about this. Fraxel, the irresponsible so-called professionals still carrying out this procedure and the FDA have much to answer for. A very dear friend of mine had the treatment about 8 months ago, since then she has been left disfigured and it is getting worse for her. She feels she has aged 10 years, she was once a beautiful confident woman who loved life, but she is now almost a recluse and simply does not want to live anymore. Having her beauty robbed from her like this is affecting her deeply. She is blaming herself for not researching the treatment enough but in my view it is quite natural to place your trust in a professional who tells you this is a simple straight-forward procedure that only has side effects for a few. I am seeing lots of women having experienced horrific experiences from this treatment. It MUST be banned. I would like to start actively campaigning about this terrible procedure so that it will be taken off the market and that no one will ever have to go through this devastating experience again. If anyone knows of any groups already campaigning against Fraxel, please let me know. The most positive thing for us to do now, (especially family and friends given that the victim has often reached a point of depression that they have no fight left in them...just what Fraxel and the medical profession want...) is to get this dangerous life destroying treatment off the market before anyone else has to suffer the same. These unscrupulous people must be brought to justice.
January 9, 2010
It is terrible to read of these disasters after cosmetic treatments. I don't think these procedures should be an option if they have such devastating results,and a huge rip off to boot!. Why aren't these treatments removed from doctors offices if they don't work? I read about so many people that have such terribly disappointing results, it's just not fair.
January 16, 2010
I'm so sorry for you, and now I'm very scared for me! I did only one Fraxel Treatment. It was the lightest setting of the medium treatment. I am experiencing larger pores and tiny lines going horizontally on my cheeks. Please tell me what Fraxel you did. There are three.
January 18, 2010
I see what you are talking about-thank you for taking the time to post the photos.
January 19, 2010
These lines have appeared in less than three years after I had Fraxel. This is not even a professional photo and if you look at the skin close-up you can see track marks from the Fraxel laser head all across my cheeks. I didn't have any of them prior to Fraxel. On the picture you can see (in the corner) the neck area which had no Fraxel at all and that no lines are there. You should see how badly damaged my upper lip is, just covered in vertical deep lines. You would think I had been a smoker for 30 years and I have never touched a cigarette. Fraxel should be banned. Both my friend and I have severe premature aging caused from Fraxel, not from sun, bad living, smoking or drugs.
January 19, 2010
Is the first photo the before and the second the after? I too am experiencing the larger pores after the fraxel laser although thankfully nothing else- yet. I think this is outrageous that this machine is still on the market!
January 25, 2010
Both are after photos, almost 3 years post Fraxel. When I had the first treatment the machine had only been on the market a few weeks. Trust me, I neither had these lines or the prematurely droopy jaws before Fraxel with sinking face. If you'd see how bad my upper lip is post Fraxel you'd be shocked; not having smoked a single cigarette in my entire life I have deep smokers lines, like a 60 year old smoker. Its extremely sad to go through this experience. All of these problems rapidly developed after Fraxel. My friend was in her thirties (34?) when she did Fraxel and her skin is now rapidly aged prematurely. I am trying to get the professional before and after photos from the doctor that has even greater close-ups and details than my unprofessional ones to show I did not have this sever problems with my skin prior to Fraxel. The doctors office is taking a long time to respond.
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January 27, 2010
Don't do fraxel, Thank you too for sharing your pictures and again, I'm soooooo sorry what you are going through. The pictures convinced me to cancel my scheduled procedure but after seeing Angie's (Awalk) before and after pictures, that did it for sure. Have you reported this to the FDA? Do you have any auto-immune disease? The FDA are claiming there are no bad reports. This has been over two years so you must go into the office with a friend and DEMAND the before and after pictures. If you signed a release, you may not have any legal recourse but just tell them you want the pictures to show another doctor who might be able to help and create a scene (cry and let your friend do the talking maybe) so they will not want other patients to see what they did to you and give you the pictures.
April 16, 2010

hi, I also had fraxel restore laser done. and it has runied my face im young and now i have sagging skin, jowls, seems like loss of muscle tone in face i have aged like 10 years. this started to happen about a month after the two laser treatmeants. my face was so aged because of this i had to have a facelift 2 months after these procedures because of the extent of the damage its caused me and even with the facelift i still dont look the same i still dont have the tight jawline i used to have. I had the procedures because of ance scarring and left with sagging jowling skin. im talking with a lawyer about this and i want to know does anybody want to get a class action lawsuit going..Im so depressed all the time now.. I will never look the way i did before these treaments!! email me please if anybody has the same problems or wants to sue!


September 9, 2012
Yes I do. This procedure not only ruined my face, but my life. Please let's get as many people as we can so we can stop this from happening to anyone else.
UPDATED FROM dontdofraxel

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dontdofraxel
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Replies (152)

August 9, 2010
I am very sorry for the b.s. all of you have gone through. you should all consider a lawsuit. Yet at the same time, I invite you to not only look at yourself in the mirror, but also look at the men you are with. Most likely, you are way more beautiful than them. Do you find them beautiful? Don't you think they need some correction? While you are anguishing over one wrinkle, they give no thoughts at all to their bald heads, their jowly faces, their hairy backs, their wrinkly skin, their big noses, fat bellies and butts. I am far from a "feminist"...I am very pro plastic surgery and think everyone should look beautiful if they want. But this includes men, too. They should be writing on this forum as well...I wonder why they are not?
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August 11, 2010
Men are not posting on this forum because this industry sells mostly to women and markets the GREAT beauty results every day on TV and magazines when in truth we know there skin is airbrushed along with the body. Women have been sold an image of what they are SUPPOSE to look like and how to achieve this look. There are men who use these procedure ..but they would never admit to doing it much less admit to a botched job. So the MARKETING PLOYS CONTINUE and the women get maimed and scarred and live in hell blaming themselves because they were sold a bogus bill of goods . I personally think that beauty is what we feel about ourselves regardless of what the outer package entails. I KNOW i will never be a cover girl.... but I know my Daughter WAS.....perfect skin..... and always very pretty (from her father). She looked and reserached beauty treatments many times over. She only wanted to preserve her good skin and keep it healthy. Stop listening to the media and the sales pitched for great skin and youth...... They harm you mentally before they get to you physically !
September 4, 2010
The need for women to be unrealistically perfect is sickening even more sickening that women in the industry magazine editors, photographers,models,make up artists, designers, beautitians, etc the list goes on we as women are not standing up and saying enough is enough we are not all perfect we are not all skinny we all dont have perfect flawless skin there is no magic solution to this FAKE image of so called beauty and endless youth. This sickening cycle will never end until we as women stand up and say NO we will not buy your magazine with FALSE advertising NO we will not pay that ridiculous price for your cream or laser that wont make me look younger. Standing up for each other instead of competing against each other for who looks youger or who looks more beautiful!! We need to accept aging as a natural process of life and spend less time worrying what we look like and more time enjoying the great things we do have in this wonderful world!!!
September 10, 2010
What about someone who simply saw a doctor for an IPL treatment for rosacea or acne scar treatment and comes out with ruined skin or further scarred? Is that vanity or a woman trying to become 'perfect'? Your statement is too much of a blanket statement to fit every situation. Additionally, there is nothing wrong with wanting better skin or wanting to look better. If there was, then why do women bother wearing make-up or having their hair styled? Sorry, I think your statement has some validity but is certainly not true for everyone.
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September 12, 2010
Yea ... I agree. Treatments for medical issues are of course needed. It is not all about vanity......I was obviously using only one side of my brain this day. I still feel there is no excuse for people to be harmed when seeking treatment for ANY reason!!! Thanks for correcting my narrow view. Cherry
September 18, 2010
Cherry, my response was not intended for you, but rather for KatieG. Sorry, I should have made that more clear. You're an inspiration and have a brave heart/soul. We think of Angela often...those who have also suffered as she did...
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September 20, 2010
Thank You..... but AFTER reading my post I felt it was a little shallow and did not include the scope of WHY some use this laser. Of course the first thought that pops to mind for everyone is vanity. GRRRRRR if that were only the case. No one is saying that lasers are not needed in the RIGHT circumstance. What I believe is they need to be regulated and people who are using them need to be trained and educated to give people the TRUE facts and results of what SIDE EFFECTS may or may not occur. We get this with every pill we swallow and med we ingest.....it should be the same for lasers. We have bad results or injuries from a drug... believe the drug manufacturers are sued and pay. LASER?????? You are lucky if you get a refund and forget admission of wrong doing or lack of knowledge on there part. The manufactures blame it on the technician and the technician blames the machine and to make matters worse and protect both there butts they go to the extreme of then blaming the patient.... Did not follow up correctly/used the wrong cream/make up/lotion .....ect. They place the heavy guilt of disfigurement on the one person who is looking for a resolution to a damaged face and soul. The Doctors and manufactures do this KNOWING if they crush the persons core and will not leave the home and live with the self blame..... THEY are off the hook......just throw them some complimentary treatments or creams.......convince them it is getting better for at least two years until they can no longer sue! Your files are getting lost along with ANY and ALL of the before and AFTER photos. The Doctor is never in and you have a much better relationship with the nurse and receptionist than the Doctor. THEY know what is happening and they see this day after day. Times are tough... they need there job. I wonder if they ever pray for the victims they see this being done too? WE all know that if the shoe were on the other foot we would pray for them. I want this to change....FOREVER!!!
September 21, 2010
I am scheduled to have fraxel on Sept. 30 ( I will have 3 treatments), hoping that I be able to restore my face. I have scars on my face due to acne. If fraxel is not effective, what would be the other treatment to remove scars? Please advise me! Thanks!
September 25, 2010
With due respect, you are very brave to have Fraxel done after reading how it has scared many people. (Perhalps, too brave.) I wish I had known all these negetive side-effects before I myself became a Fraxel victim.
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September 25, 2010
I wish you the best for your fraxel treatments..... but do take into consideration the damage that can happen may be WORSE than the acne scarring...... my daughter and others developed cysts and sores on there face AFTER fraxel... they would never heal and her face was in a constant state of inflammation and pain.....not to mention the facial fat loss and tone..... her skin looked like chicken skin that the feathers had been plucked out . Then with additional scarring and white streaks and the discoloration... she was a mess. She did not leave the house for two years and in the last year she was so depressed and bedridden she just could not function. Her life had been stolen from her in this ONE procedure that was suppose to improve her appearance. IT DID NOT ! It is sad to say finally she looked at PEACE in her casket. NO SADNESS/ PAIN/ GUILT/ TORTURE and searching for someone who could restore her face. God KNEW it could not be done and he spared her anymore agony. Her last dream and hope was to prevent this from EVER happening to anyone else. Endless hours /days/ nights..... researching /communicating/ photos .....all for prevention for others. All she ask from others was to RESEARCH your options.... buyer beware.... this is not something you can return if you are not satisfied...... this is the rest of your life EVERY DAY......EVERY DOLLAR..... EVERY ounce of your strength and your loved ones! PLEASE WEIGH YOUR OPTIONS. I will pray for you. Take care! Sincerely Cherry Lane.....(Awalks Mom) Rest in peace Angie!
UPDATED FROM dontdofraxel

A friend and I had Fraxel around 2007. I had...

dontdofraxel
A friend and I had Fraxel around 2007. I had (very) minor discoloration of the skin and wanted it improved. My friend had hyperpigmentation from an old chemical peel in her teens, which had left her with mildly blotchy skin in one area of the cheek. Both of us ended with very bad skin and premature aging after 3 sessions of Fraxel.

FIRST TREATMENT. After my first treatment, which was excruciatingly painful, I had good results. The skin looked more even toned than before (it was never really bad) and I was pleased with the results. Both of us rescheduled for two more treatments as the doctor said we needed "at least 3". This doctor was a representative for Fraxel. I was quite excited because if it would get better I would basically end with perfect skin - which would be amazing.

After Fraxel you will look like you had a very severe sunburn. The skin will become deeply red, feel hot and painful for at least one to two full days. After about 4-5 days it will look tanned, like a burn victim, and begin to peel. Fraxel is a very painful procedure to go through even when cold and numbing cremes are applied.

After my first session of Fraxel I was not able to see much difference on my friend, but my results were good.

SECOND TREATMENT. After the second treatment I felt more painful and the skin became very red and blotchy and never looked good even after weeks of healing. I had never had broken and blotchy. The pain from this treatment lasted longer as well. A few months later I started seeing wrinkles I had never seen before but we thought it was temporary and that the skin just needed to recover from the harsh laser. The doctor said I had to complete all treatments for the skin to improve.
My friend didn't look much better.

THIRD TREATMENT. After the third treatment, which seemed endlessly excruciating with no amount of local anesthesia helping for pain at at all my skin tone and appearance just begun getting worse. My friend too had a lot of pain and her skin was very raw and red for days. Our skin became so blotchy and uneven I could not recognize it anymore.

The biggest difference after our three treatments came over a year later. One day I was talking to my friend when I noticed that her skin looked truly 'old' for someone only in her mid 30's. I cautiously asked her about her skin, and she told me she felt it had become worse after Fraxel. This was exactly my own observations although I had not told her before. She had never had old looking complexion before. Her complexion was worse than I had ever seen and the skin had signs of serious premature aging she had not had before.

She then told me she had noticed that my skin looked bad and aged after Fraxel but had not wanted to say anything to not hurt me. I then admitted that I had observed the same in her. We had made the exact same observation and because we both did the treatments together we had been able to observe the changes.

My friends complexion looks terrible. You only need a little bit of shadow to see how prematurely aged it looks. In her mid 30's her complexion now looks like someone in their late 40's or even 50's! And she hardly ever spends time in the sun! I have skin that is far older than my age, 'shriveled' skin like a dried raisin with hundreds of small dried lines I never had before that you see in people in their late 50's or even 70's. Most people in their 50's now have better skin than me. Both of us look much older than anyone we know our ages.

Both my friend and I have very severe premature aging signs to our skin and complexion. Because I have a more fuller face than her, my effect was more dramatic. These are the signs that developed after Fraxel that were not there prior to Fraxel, and 5 years following my last treatment have become severe:

-- My face started to drop after Fraxel, like someone in their late 60's.
-- I have developed deep jowls
-- The natural small fat deposits under the eyes are gone
-- I have deep, and many, wrinkles under the eyes I did not have
-- I have enlarged poores
-- I have lines all over my face
-- The area under my eyes are hollow and deeply wrinkled
-- I have very deep vertical lines above and below my lips (like a smoker)
-- My forehead is 'bumpy' wrinkled and uneven.

These changes are not from my lifestyle. I drink very seldom, never done drugs and have never smoked. I am also a vegetarian for the past 15 years. Today, five years post Fraxel, I have the skin of a chain smoker. I have such deep furrows over and around my lips, the sides of my eyes, and the side of my face no one my age looks like this. Its a miserable experience.

My entire life people have told me I look much younger than my age and think I am 15 years younger. Now they add 10+ to my actual age and always think I am older. Not a day goes by that I am not reminded of the damage that Fraxel did to me and I am absolutely miserable. I have not found anything that can reverse the damage of Fraxel.

THIS COMPANY HAS TO PAY COMPENSATION TO PATIENTS WHO HAVE THEIR SKIN RUINED. THEY NEED TO OFFER OPTIONAL HELP FOR US TO GET IT CORRECTED SOMEWHERE ELSE.

I am afraid to do anymore harsh treatments to my skin and hope stem cell therapy will soon advance to help premature aged skin. I don't know what to do anymore.

Fraxel completely ruined both our skin. We both saw the dramatic effect by seeing the changes in each other. Solana, the manufacturer of Fraxel, need to be subject to a class action lawsuit. The manufacturer needs to reimburse people who have been ruined by Fraxel and help to pay for any treatment to restore the damage.

The rest of the neck and area that was not treated with Fraxel has youthful skin, including my neck and my arms. Only my face is deeply and prematurely aged. I am absolutely DEVASTATED by the decision to ever have Fraxel.

Replies (154)

March 18, 2012
Correction to my initial post above: I think we went for our first treatment in the spring of 2009, not in 2007.
May 11, 2012
I am an esthetician for the past 15 years, since 1997 and my opinion about laser is: 97% ineffective but it does burn each time and in some cases it destroys de sweat and oil glands leaving the skin like a paper.. WITH NO FUNCTION and not RESISTANCE/ IMMUNE SYSTEM....
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October 3, 2013
Wow, how often have you seem this be the case?
February 28, 2014
yikes! I'm not sure I trust ones knowledge about this laser, when one cannot even form a proper sentence!
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February 28, 2014
Try typing on your phone with kids cramming fingers in your mouth.
February 28, 2014
Hi Lasers that are not used by a medical doctor are very bad. A medical doctor Imo. Who is really trained is probably the best choice. Also the equipment used is important. Doctors purchase or rent equipment and than do not update. Old equipment is like a used car. Technology changes.
February 28, 2014
Hi it's iPhone typos for me. I respond quickly and hot post before proof reading.
February 28, 2014
Yes my ematrix disaster was due to an inexperienced unqualified beauty therapist
February 28, 2014
I can't believe their putting these lasers in just about anyone's hands. These things can cause major damage. It's insane.
February 28, 2014
I know. I have written to the minister urging the government to change their relaxed laws around who can use these machines. It wrecked my life emotionally, physically and socially. It contributed to me making more problems and further financial burdens for myself ,as I desperately tried to fix it and find things to try make myself feel better, when I looked in the mirror, that only ended in making things worse for me.
February 28, 2014
I'm sorry Blossoms. I made the mistake of having a VBeam done for broken caps on my nose and cheeks. Wasn't told anything about what I ended up with. Wow I was floored by the results a month later. A couple people close to me very gently asked me what the hell I did to my face. I had nice skin for a 40 year old male. It's been a year now and you can see the damage. I went back to personally let the PA know. I wanted to look her in the eye and tell her. She ejected me from the office but I hope she thinks twice now about putting a laser to anyone else's face. This crap can ruin lives. I did file a report with the FDA here in the US and they sent me a reply saying they'd investigate. Yeah ok. I blame the FDA too. And all these docs etc deny that lasers can do damage. Shame on them!! You take care. Im here anytime you need to talk. I understand how you feel. Take care
March 1, 2014
Hi thanks for your support. I had this happen to me at age 39 and had good skin. Can't believe anyone would want to go blasting burns into good skin claiming it does not damage. It screwed my skin up. Especially the skin in my forehead which is too delicate to do that too. I am currently making a legal claim for personal injury. So far I'm winning. Hopefully this will make the unqualified operator think twice before blasting the hell out if good, refined skin.
March 1, 2014
Good for you! I hope you win. The PA who did mine said she'd been doing laser for 10 years with great results. She said I was aging, crazy, seeing things etc etc. I know what I see. These lasers absolutely do cause damage. And I had it done in an excellent hospital here in Illinois. I can literally see a few half circles burned into my cheek. What kills me is that I went in for some acne issues I was having on my back. I just happened to mention the few broken capillaries on my face. She said creams don't work. Gotta laser it. No problem. 10 minute procedure and your out. Said I would need about 3 procedures. I couldn't imagine doing 3 now. After just one that was enough for me! But it is what it is. I'm learning to accept it. I grow a stubble beard now to hide some of it. I always liked to be clean shaven. My wife started sobbing when I told her what happened. She was the first to noticed when the swelling went down after a couple weeks. I just want there to be more awareness. If I had been told of the risks beforehand I would never have done it. I've gone to a couple dermatologists but of course they see nothing. They all had the laser machines so their not gonna gonna say they see anything. There must be a lot of money in this stuff.
March 1, 2014
A feisable subsidy for half assed professionals with devestating results. How is this allowed to continue.
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March 1, 2014
evidence doesn't require perfect grammar
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March 1, 2014
evidence doesn't require prefect grammar
March 1, 2014
No it doesn't. I write quick responses to get the information out there to help them. That is what this sight is about. It's not a magazine publication. Besides everyone knows about the spelling typo mishaps of the smart phones. Anyone with half a brain can decipher what word it was actually meant to be
March 1, 2014
Probably a laser tech :D
March 1, 2014
Hi blossoms, and everybody else for that matter. I have been doing extensive research on natural healing of skin aggrevations and injury and i must say MSM which is short for Methylsulfonomethane is a good cream and natural derivative of nutrient from plants, animals. I actually used it this winter when the weather got really cold for excessive dry skin, just lightly massaged it in and it actually cleared the discoloration from my hand burn from the cold. worth looking into it.
July 20, 2021
This happened to me too. I was wondering if we could connect to talk about our experience on facebook messenger. I just need someone who understands. I go by Jan Janet on there. It's a profile picture of a black and white cat.
May 30, 2012
August 27, 2012
I think maybe we should all throw in a little and take it to court! I have scarring and aging from the procedure and we do not want this treatment out there as an option! It can ruin and depress our children as well! Any responses appreciated!
June 25, 2013
I had fraxel 1500 7 weeks ago and now have some horizontal lines all over my face. I want to sue as well.
June 25, 2013
Sorry for what happened to you...I had horizontal lines too but now 13 weeks after fraxel they are fading...hope yours will fade too...good luck with your healing and your legal proceedings.
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September 30, 2013
Frenchy, I am also 34 and had fraxel restore for a surgical scar on the bridge of my nose. I am only a couple days out (had it Friday and its now Monday). The doctor did my whole nose. Did you see damage on the skin of your nose or the other areas or both?
September 30, 2013
hello I had some small lines and little dents that appeared six weeks after laser on my chin and part of my forehead but things started to improve on week 13. Things are now a lot better! My surgical scar is not noticeable any more and I only had one treatment. Don't plan to do another one. Hope you have great results with your procedure :)
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October 3, 2013
Thanks! It's going ok. I have some rough red skin nears scar with a lot of peeling and itchiness (day 6). Other than that things look ok. When did you feel comfortable going outside during the day with sun protection on (like for a walk or sitting in your yard in a shady area).
September 9, 2012
September 10, 2012
Julie, thanks for your comments, do you have an e-mail address for the show as I can't seem to find one.

Best regards,
Liz