Fraxel Laser: Stories

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Fraxel Ruined my Skin, Should Be Banned by FDA

  • Not Worth It
  • Cost: $3,900
  • Orange County, CA

A friend and I made appointment for Fraxel to...

A friend and I made appointment for Fraxel to clear some very minor discoloration of the skin and as pre-treatment for minor fine lines in very early stages. My friend had hyperpigmentation from an old chemical peel in her teens, which had left her with mildly blotchy skin in one area of the cheek.

After my first treatment, which was excruciatingly painful, I had good results. The skin looked more even toned than before (it was never really bad) and I was pleased with the results. Both of us rescheduled for two more treatments as the doctor said we needed "at least 3". This doctor was one of the main researchers for Fraxel. I was quite excited because if it would get better I would basically end with perfect skin - which would be amazing.

I was not able to see much difference on my friend, but my results were good. The second treatment felt even more painful and the skin never looked good even after weeks of healing. In fact, it looked something it never had: broken out and blotchy. The pain from this treatment lasts an entire day.

The skin will become deeply red and tanned, like a burn victim, and become hot and pulsating with pain for at least one to two full days. Gradually over about 7-10 days the burn appearance will go away and will peel. I spoke with other patients in the waiting room and everyone described it as extremely painful.

The reviews on here claiming it to be painfree are absolutely NOT real; clearly they are posted by the manufacturer. Its impossible to call Fraxel pain free. After the second treatment the skin became even more blotchy red and uneven. I started seeing wrinkles I had never seen before but we thought it was temporary and that the skin just needed to recover from the harsh laser. The doctor said I had to complete all treatments for it to improve.

After the third treatment, which seemed endlessly excruciating with no amount of local anesthesia helping for pain at at all my skin tone and appearance just begun getting worse with a huge increase of visible wrinkles.

A year after the last treatment I was casually talking with my friend and noticed that her skin looked 'old' for the first time; she was only in her mid 30's. Her complexion was worse than I had ever seen and the skin had signs of serious premature aging she had not had before.

I carefully asked her about her skin, and she said she felt it had become worse after Fraxel and had noticed that my skin looked worse than it ever had but had not wanted to say anything to not hurt me. We had made the exact same observation and because we both did the treatments together we had been able to observe the changes.

My friend now has the skin of someone in their late 40's and she hardly ever spends time in the sun! I have skin that is far older than my age and people in their late 50's have better skin and tone than me. My face started to drop after Fraxel, I have developed deep jowls and the natural small fat deposits under the eyes were gone after

Fraxel in the area which has left my lower eyes prematurely hollowed and wrinkled, like a 65 year old. We have aged about 15 years with Fraxel. Both of us have deep furrow lines running vertical across our face - in the same direction as the Fraxel head piece was used. Who has wrinkles developing up/down? Wrinkles develop horizontally in direction of laugh lines. Ours go up/down across the cheeks.

Almost three years later these lines are developing into deep wrinkles that get worse each year, 20 years too early. I am DEVASTATED that I ever did Fraxel. This has become a deeper depressing event, the premature loss of my youth for this treatment. I have searched everywhere what I can do to repair my skin. I am afraid to do anymore harsh treatments to my skin and hope stemcell therapy will soon advance to help premature aged skin. I don't know what to do anymore.

Fraxel completely ruined both our skin. I am considering suing Solana, the manufacturer of Fraxel. The manufacturer needs to reimburse people who have been ruined by Fraxel, and help to restore the damage. I don't smoke or drink, and don't stay in the sun and have no reason to have skin like this. The rest of the neck and area that was not treated with Fraxel has youthful skin, only my face is deeply and prematurely aged.

Images removed.

images removed.

A friend and I had Fraxel around 2007. I had...

A friend and I had Fraxel around 2007. I had (very) minor discoloration of the skin and wanted it improved. My friend had hyperpigmentation from an old chemical peel in her teens, which had left her with mildly blotchy skin in one area of the cheek. Both of us ended with very bad skin and premature aging after 3 sessions of Fraxel.

FIRST TREATMENT. After my first treatment, which was excruciatingly painful, I had good results. The skin looked more even toned than before (it was never really bad) and I was pleased with the results. Both of us rescheduled for two more treatments as the doctor said we needed "at least 3". This doctor was a representative for Fraxel. I was quite excited because if it would get better I would basically end with perfect skin - which would be amazing.

After Fraxel you will look like you had a very severe sunburn. The skin will become deeply red, feel hot and painful for at least one to two full days. After about 4-5 days it will look tanned, like a burn victim, and begin to peel. Fraxel is a very painful procedure to go through even when cold and numbing cremes are applied.

After my first session of Fraxel I was not able to see much difference on my friend, but my results were good.

SECOND TREATMENT. After the second treatment I felt more painful and the skin became very red and blotchy and never looked good even after weeks of healing. I had never had broken and blotchy. The pain from this treatment lasted longer as well. A few months later I started seeing wrinkles I had never seen before but we thought it was temporary and that the skin just needed to recover from the harsh laser. The doctor said I had to complete all treatments for the skin to improve.
My friend didn't look much better.

THIRD TREATMENT. After the third treatment, which seemed endlessly excruciating with no amount of local anesthesia helping for pain at at all my skin tone and appearance just begun getting worse. My friend too had a lot of pain and her skin was very raw and red for days. Our skin became so blotchy and uneven I could not recognize it anymore.

The biggest difference after our three treatments came over a year later. One day I was talking to my friend when I noticed that her skin looked truly 'old' for someone only in her mid 30's. I cautiously asked her about her skin, and she told me she felt it had become worse after Fraxel. This was exactly my own observations although I had not told her before. She had never had old looking complexion before. Her complexion was worse than I had ever seen and the skin had signs of serious premature aging she had not had before.

She then told me she had noticed that my skin looked bad and aged after Fraxel but had not wanted to say anything to not hurt me. I then admitted that I had observed the same in her. We had made the exact same observation and because we both did the treatments together we had been able to observe the changes.

My friends complexion looks terrible. You only need a little bit of shadow to see how prematurely aged it looks. In her mid 30's her complexion now looks like someone in their late 40's or even 50's! And she hardly ever spends time in the sun! I have skin that is far older than my age, 'shriveled' skin like a dried raisin with hundreds of small dried lines I never had before that you see in people in their late 50's or even 70's. Most people in their 50's now have better skin than me. Both of us look much older than anyone we know our ages.

Both my friend and I have very severe premature aging signs to our skin and complexion. Because I have a more fuller face than her, my effect was more dramatic. These are the signs that developed after Fraxel that were not there prior to Fraxel, and 5 years following my last treatment have become severe:

-- My face started to drop after Fraxel, like someone in their late 60's.
-- I have developed deep jowls
-- The natural small fat deposits under the eyes are gone
-- I have deep, and many, wrinkles under the eyes I did not have
-- I have enlarged poores
-- I have lines all over my face
-- The area under my eyes are hollow and deeply wrinkled
-- I have very deep vertical lines above and below my lips (like a smoker)
-- My forehead is 'bumpy' wrinkled and uneven.

These changes are not from my lifestyle. I drink very seldom, never done drugs and have never smoked. I am also a vegetarian for the past 15 years. Today, five years post Fraxel, I have the skin of a chain smoker. I have such deep furrows over and around my lips, the sides of my eyes, and the side of my face no one my age looks like this. Its a miserable experience.

My entire life people have told me I look much younger than my age and think I am 15 years younger. Now they add 10+ to my actual age and always think I am older. Not a day goes by that I am not reminded of the damage that Fraxel did to me and I am absolutely miserable. I have not found anything that can reverse the damage of Fraxel.

THIS COMPANY HAS TO PAY COMPENSATION TO PATIENTS WHO HAVE THEIR SKIN RUINED. THEY NEED TO OFFER OPTIONAL HELP FOR US TO GET IT CORRECTED SOMEWHERE ELSE.

I am afraid to do anymore harsh treatments to my skin and hope stem cell therapy will soon advance to help premature aged skin. I don't know what to do anymore.

Fraxel completely ruined both our skin. We both saw the dramatic effect by seeing the changes in each other. Solana, the manufacturer of Fraxel, need to be subject to a class action lawsuit. The manufacturer needs to reimburse people who have been ruined by Fraxel and help to pay for any treatment to restore the damage.

The rest of the neck and area that was not treated with Fraxel has youthful skin, including my neck and my arms. Only my face is deeply and prematurely aged. I am absolutely DEVASTATED by the decision to ever have Fraxel.

Great review?

My Doctor: name not provided

My rating:

The doctor himself is not bad and I am not unhappy over his care. Its Fraxel that is the problem.

Comments (232)

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frenchy15 19 May 2013
I agree with you don't do fraxel! I wish I had came across the bad reviews prior to my one and only procedure. I am left with shiny skin waxy looking, orange peel texture and fine lines..before fraxel i only had a couple of not deep barely noticeable acne scars and I am left with bad skin texture...I am devastated and cry all the time, blaming me for my vanity. I went to one of the best laser specialist in the country nevertheless I have had bad outcome...I hope my skin will eventually heal and get better. What products do you recommend? I will schedule an appointment with another doctor for a second opinion. My dr said that nothing was wrong with my skin and to let it heal....I wish I could go back in time and undue the damage....fraxel is a gamble some people come with could results but many come with really bad ones...had I know all the risks and side effects I wouldn't have done it for sure.
marilyn horween 20 May 2013
Hi. I can't recommend anything except time. I am red scarred looking above my lip. Pretty embarrassing and depressing. I put make up on it. It is now 4 months and the scarring is there. Yes. It should be banned No dr will tell you the truth. Let it heal.
dinadd 17 May 2013
mid thirties is when u start seeing serious signs of aging lol im sorry but fraxel aint gona stop ur skin from sagging and aging it will give it a glow and even it out its not ment to reverse aging proccese
Cherry Lane 28 Jan 2013
I am extremely bitter about this issue as it took the last two years of my daughters life away. she was doing all she could to find a way to fix her face. Finally she just went to bed and never came out of her room again. 39 years of age and homebound the last 2. Sue ...yes I would love to. But it won't bring her back.......IF THOUGH it saved ONE person from getting there face damaged.I would do it in a heart beat! If I can help anyone in anyway feel free to contact me. This needs to end!!!
kelly carpenter 7 Nov 2012
Has anyone tried a deep chemical peel or at least retin a and glycolic acid?
Julie57191 3 Nov 2012
do you know what PG is they talk about it on IPL and fraxel laser forum, and stated it helps laser damage. Please tell me what that is because I need it to help the damage for my skin
kelly carpenter 19 Oct 2012
I had cutera pearl fractional, it has been 3 years. I had good skin before all of this. Now I have huge dots all over my face and wrinkles around my chin and above my lip. I was thinking of trying a deep chemical peel. I want to sue Cutera, but don't know how to go about it.
SusieJ 15 Oct 2012
I want to sue to!!! Pls email me
kelly carpenter 7 Nov 2012
Hi Susie, Tell me what has happened to you?
cmuk 20 Jan 2013
WEEK 8 OF MY FIRST FRAXEL SESSION... I ALSO WOULD SUE... THIS SHIT IS DANGER TO THE SKIN.
silk8668 10 Sep 2012
Dr. Phil's wife has had several Fraxel Procedures and has Raved about it.
Biggest Mistake of My Life 9 Sep 2012
-:- Message from RealSelf staff -:-

This comment does not follow our Community Guidelines and/or Terms of Service. We reserve the right to remove any post for any reason.
Liz22 10 Sep 2012
Julie, thanks for your comments, do you have an e-mail address for the show as I can't seem to find one.

Best regards,
Liz
Fraxelages 27 Aug 2012
I think maybe we should all throw in a little and take it to court! I have scarring and aging from the procedure and we do not want this treatment out there as an option! It can ruin and depress our children as well! Any responses appreciated!
mistakeofmylife 30 May 2012
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This comment does not follow our Community Guidelines and/or Terms of Service. We reserve the right to remove any post for any reason.
xoxoxo 11 May 2012
I am an esthetician for the past 15 years, since 1997 and my opinion about laser is: 97% ineffective but it does burn each time and in some cases it destroys de sweat and oil glands leaving the skin like a paper.. WITH NO FUNCTION and not RESISTANCE/ IMMUNE SYSTEM....
dontdofraxel 18 Mar 2012
Correction to my initial post above: I think we went for our first treatment in the spring of 2009, not in 2007.
Cherry Lane 25 May 2011
Evil Fraxel... yes the sorry truth is this happening to more women than what we believe. Many do not come forward to express there pain and tragedy. Most feel guilty they did this to themselves. Self blame prevents them from moving forward with any aspect of there life
My goal is to encourage every person who was harmed emotionally or physically by lasers to come forward and tell your story. Report it to the FDA... make Doctors/ manufactures and all involved pay for what they do to others. Let the world know the dangers of this treatment. Force the advertising to be honest and real with the pro and cons. This will only happen if we come together in numbers and loud voices!!!!
mistakeofmylife 31 May 2012
I want to do this, so what are we waiting for. My life is over because of this. Let's all get together and hire and attorney and get this machine off the market, and make all these doctors responsible for there actions.I think of Prevea Plastic Surgeons as the devil, for what they did to me that day and everything they did after, which was nothing, but hurt me even more by there actions and lack of repect they showed. It will be so much better if it's all of us to tell our stories. So call me, so we can get this started.
marilyn horween 30 Mar 2013
How do I file. My face iscruined
marilyn horween 30 Mar 2013
What is your phone number
evilfraxel 25 May 2011
i feel for you. i understand your pain.
this is all surreal.. i can't believe it's happening and that it's still happening to other women all around the world.

it really should be banned.
FightingMad 11 Feb 2011
Do you have multiple Identities? One minute you're named "Atlas" and the next "Silky". Have you changed your user name?

It seems a little childish to be THAT defensive, don't you think? I say pull up your big boy pants and take a sticks and stones attitude. Attacking only serves to diminish your reliability.
Cherry Lane 11 Feb 2011
GIGGLES.... I think the cheese has slid off the cracker LOL..... This person seems to want to make the point and discredit what we BELIEVE/ KNOW/ and experience. To say he?she has a source and to attack ones who have been damaged is just plain cruel..... to try and discredit who we are and what we stand for is someone who is just wanting the debate to entertain themselves. I KNOW WHAT I KNOW and my Source is real!! Why is it imperative that he?she POST on this page!! WHY ? CONTROVERSY...... HE? SHE? needs it /wants it and relish's it! Makes me wonder who is REALLY UNHAPPY WITH THEMSELVES. Some may have been damaged on the outside .. but are STILL beautiful on the inside and continue to GIVE of themselves. Some are just not happy inside and are looking for beauty and themselves through others. Atlas ? silky..... may be one who needs to be prayed for rather than condemned. The Lord will know the TRUTH! When someone is posting about there Mother makes me think they MAY be too young to KNOW the REAL FACTS.
Laser Victim 11 Feb 2011
Oh good, Silk, I'm relieved to read this is your last post.

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