This is going to my journal for all Of you to read...

This is going to my journal for all
Of you to read on how sometimes PS aren't honest with you and when you trust them and they do this.. Please feel free to ask me anything or comment in any way. I will not be hurt or angered with any of them. I just hope that my experience will help others. Process takes 6 months. And all I wanted was an eye job and they talked me into this.

Day One.

I was so excited this day that I went to have this done, I was thinking "wow, I my eyes are going to look great, and after a week of this sunburn look, I wont have to wear any makeup and I am going to look so much younger"
WRONG.. Was never informed about how long and how horrible this process really is,. I did my research on this laser and NOT ONE PERSON has ever told there story or spoken about HOW THIS REALLY WORKS. Well I will be the Voice and Hopefully make PS be honest and not do what mine did to me.
I only wanted my eyes lifted, I don't like the skin that has overlapped and this is what THEY TOLD WOULD MAKE IT GO AWAY. That was BS. Here are the photos of my process, I am now on the second phase of the process and 6 weeks in.

More of the process

so, for the first week you use BIO 2, a cleanser and balm. Its a very painful process, you have 2nd degree burns. this wasn't anything that I had signed up for. If it wasn't for the valium I don't think I would of made it. I just thought to myself, " Jessica, this isn't going to make your eyes look good at all, oh lord what have they done"
Well I had to go back in a week due to my BA and we spoke, the PS and I and of course his Wife Julie, (who is always there trying to say how WONDERFUL YOU LOOK ) anyway, I explained that I wanted a eye life not 2nd degree burns, they reassured me that it would be ok.

The weeks of depression

Well being involved in a horrible accident last year in Nov. and almost dying, I really wanted to do some things to make myself feel
Better. I am left with many scars due to my surgeries and really wanted to do something to make ME feel better. So I really put my faith into the hands of this PS and felt he had compassion and would never do anything to hurt me. I mean he could see my scars and the pain I already had in my eyes. So I asked him about having my eyes done. He was so so so excited about this new laser SCION and how "women were lining up around the block" ( his exact words) that my eyes would be lifted and my skin would be so flawless and blah blah blah. And I believed him.. So I said YES. Not once was I informed about the 4-6 month recovery and the scars that might be left behind or the countless hours of more lost sleep worrying because of how horrible I look now. I wake up praying that when I look in the mirror It will some how be fine, only to see the horrible reflection of the scars and dark lines. The countless covering up the dark lines and the horrible circles around my eyes ( the eyes that were suppose to be so beautiful and uplifted)..
It's been nothing but depression and worry for me..
So here I go with telling you how this process works. Please do not do this!! Or please make sure that you are Informed and given all the details..

The products

These are the products that use.. Then move to obiagi, your sunscreen is only 30 ( really !! ) and you can use any other sunscreen on your face! Unreal! I wear the sunscreen, a ton of makeup, and a big hat, big sunglasses.


Here they are

Pros and cons

Well so far there aren't any positive things to say.. It's all been horrible and no change. Also remember that all I wanted was a eye lift and had good skin before. My skin is now darkened and has to be covered. No sun at all and very depressing.
I will keep posting, but I believe the community is more about BA.
This is 6 weeks in and no change in eyes or skin.
Will start the Obagi Line next week. Going to use this product all first.
Hope maybe this will make a change.
I know it won't with my eyes.:-(

August 4 2013

More pictures of how horrible my face looks.. Thank you doctor Zeig.. You have really made my life more depressing.:


The great laser..
I pray this helps people


It just gets more depressing and harder on me everyday. I really wish I never did this. I wish someone would of had written their story about this laser and I would have never done it. I didn't want it, I wanted my eyes lifted and wake up to this every morning.. And I know he won't refund my money and I know that I wouldn't trust him to do anything else. Unreal
Another dishonest, money hungry PS who doesn't care about people.

Started the obiagi line

Will start giving you my weekly progress
I go back to see him August 27..
I wish I could just turn back time and have my eyes done and have my pretty face back.. Going to call tomorrow to see what the strength was on the laser for all of you who have asked

Called PS

Called to get strength of laser, haven't heard back. Not happy
Eyes burn and look worse each day. Guess
I need to find someone who can do my eyes after all this.. Need to know if I have any legal support for dishonesty ...

Called the PS

Called the office yesterday and asked what strength was used on my face and of course no return call. Documenting each day and each phone call, there has to be someone out here who can help me with answers, I have asked the doctors on this website and they haven't replied to my answer. Guess that means that basically my face is messed up and no one wants to be honest and tell me it is.. Hopefully legal action can happen and I can help other women.

Well guess what!!!!!

Well called them on Tuesday and again today, it's Friday. They said that Julie has my file on her desk, but they been busy ( REALLY!!)
And my skin is peeling, and I need some answers! They now they screwed me and they are trying to fix it in my file! How hard was it to call me back and tell me what strength they used on my face with the laser, it's NOT.. UNREAL.. just goes to show that they know they F€\>|?ED UP AND WON'T SHOW ME ANY RESPECT.. Glad I document everything. I am sure when I put my ad In the paper asking for other victims and place a billboard in front of his office, that will get some attention and maybe have something good happen to me with another doctor seeing that and doing a pro-bono case for me.. Very depressing and angry. I need answers and they Won't help me..

Another Week

Well well well, something not right. My face is peeling and I have called the doctor 2 times and no return phone call.. Must be trying to cover up something or they know they did me wrong.. Here are some photos of my skin now..


Well I just finally decided that Julie wasn't going to call me back, so I called and ask for Dr.Zeig. Never did I think he would answer!! Well, so..eyes @ 80/50 and around mouth 400 microns and 100 microns everywhere else. I explained to him that I felt very mislead by them and that they did not educate me enough on the process or I would have never never done this. He reassured me that my eyes would look great (?????) and that I would not have any scaring on my face and it would all go away. He will do whatever it takes to make this right.. ( ????? )
WHICH I BELIEVE HE SHOULD. I also asked him "if my eyes are the main issue, why isn't there an eye cream in my Obagi kit?" He said we would look into it on Tuesday. So girls, what do you think??? I did tell him I loved my Breasts . I just don't want to look like a monster and have to wear makeup everyday.. Not what I signed up for.. We will see


Tomorrow is my appointment and go over all this
I pray it goes well and that they don't treat me with any disrespect . I am the client and they should make me happy and I should receive what I paid for.. We will see
Will post tonorrow

2 months

Well I have to say that finally I see the difference, not that I am over excited, I still have to see what happens with the color around my eyes and see what happens with the skin over lapping on my eyes. But I do see a change with the following photos, I have been given a topical steroid for the color around my eyes ( dark skin ) ELCON CREAM. And I hope that it helps.
Today he put me more at ease and the photos did help. I will keep you updated. Just want everyone to know that the process might not be for you, I still, if I had to, would just have had the eyes done. ( at this point ) now maybe @ 4 months I will see a bigger difference. But I am being honest about my opinions and will keep telling you my process..

4 months

Tomorrow will be 4 months .. My eyes are not lifted like I would or have wanted.. Not worth it..

4 months.. Follow up

Sorry everyone been really busy with other things right now.. ( PT )
I will be writing about and showing pictures by Monday..
Thank you for your feedback, and private emails that I have received.. I will answer those as well.
Much love..

Dec 10,

Look like crap
Have to wear makeup every day
Can't leave the house like I use to be able to.. Very hard on me and makes me more depressed. I already have enough to deal with with my car accident and those scars now I have to Look like a freak ... Unreal

More photos

Going to go out in the light and take a few more


Dr. Zieg and I worked out our issues
And I would have this done for reasons other then for eyes. I am happy with him and he is going to fix my eyes ( what was what I wanted in the beginning ) and do some light therapy for some of the redness. If you want younger skin or have acne scars please look Into this laser. The only thing is the downtime and the process does take 6-12 months for the final results. I know I have made some comments that were harsh, but now finally having a real heart to heart with ( 2 hour conversation ) I am happy and thankful for Dr.Zeig. He is a Great PS, he is amazing at Botox and any injections he does!!! And also for breasts. I would never go anywhere else... 100000000% Wonderful Doctor
Henderson Plastic Surgeon

Please make sure your doctor shows you photos of other clients And they explain that the process takes up to a year.... Not worth it!!! And make sure your PS has done it before, I am a victim in this one.. Good luck to others...

1 out of 5 stars Overall rating
1 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
1 out of 5 stars Time spent with me
1 out of 5 stars Phone or email responsiveness
1 out of 5 stars Staff professionalism & courtesy
1 out of 5 stars Payment process
1 out of 5 stars Wait times
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Comments (22)

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Thanks for the update! Glad that you are happy! These types of procedures can try your patience at times. :)
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I think the recent picture shows a really nice improvement in your skin and around your eyes. What you went through to get there sounds horrible, but your skin looks very nice now! Try to think about helping others and improving lives less fortunate than you, your life will improve more than you could imagine. Annie
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Stop beating yourself up ! You're beautiful . The recent pics look good !
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Thank you
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Arg, so sorry to hear how hard this is on you...  you may not see this, but you are very pretty without any make up and I can't imagine anyone thinking anything negative, but we are our own worst critics. Wish there was something I could say to make you feel better, try not to be so hard on yourself 

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I am trying Thank you.. Just wish I would of knew more like people can now with me and my story.. It's hard.. I been so busy with therapy, I fell, that I haven't had time to take better pictures.. My mom is going to. Need to wash my face from all This makeup .. And then it's all bad.. Bad enough with the ton of makeup.. I miss my natural look..
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Other than perhaps. It educating you thoroughly enough or ensuring that you ha a proper understanding of why to expect from the laser as well as the peeling process involved when beginning some OBAGI lines this seems to be normal for an aggressive laser resurfacing/tightening procedure. Some photos seems to show some mild hyper pigmentation in the early stages. If thus is still present I would suggest a 2-4% hydraquinone cream to prevent long twe PIF (post inflammatory hyperpigmentation) that is a possible side effect from laser therapy of all wavelengths to various degrees. I'm happy to hear that you have sine been reassured. Best wishes!
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Stupid auto correct lol
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Well Let me see what this next visit will do, and his comments then And then me filing a complaint .. Maybe he should offer to pay me back and we part ways and I go have a real doctor fix his mistake .. Since all I wanted was my eyes done Now I look like a freak
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First off I want to commend you for your courage to share all you feelings and your story, thank you so much for that. I read every post and I must say I felt so sorry for you, but I never once thought you looked bad, you are beautiful, I especially love the photo on the beach with your hat! I could see what your concerns were, the darkness etc...but as you say, it does seem to have improved and my fingers are crossed for you that you will continue to see improvements as time goes on. I am glad you were able to connect with your doctor and hopefully you will resolve the darkness. Again, thank you for taking the time to share and please keep us posted. 

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Still Dark and no help from the doctor Just always saying how good it looks lol.. I am going to file a complain like that mermaids told me to..
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Im so sorry to hear your story but glad you posted it. Its Very important you used names!! You may also want to complain to Medical Quality assurance. I had a bad experience with DR. Rototari and his PA Kristin Occhiogrosso. I had scarring that was to be lasered and while there paid "extra for sunspots" Kristin Occhiogrosso was running behind schedule and when I reminded her of sunspots she turned into NURSE Hatcher..literally. She took the laser and purposely burned me in 3 areas on my face and I look like I have cigarette burns. ( no where near the sunspot sights) Dr. Rototari refuses to see me. I sent him a certified letter and pictures and nothing. Ive been to other doctors and they are shocked and cant be corrected due to pigment is gone and burns so deep. These doctors need to be ACCOUNTABLE!! If they don't know how to do a procedure that shouldn't offer it!!! Any doctor that has the personality that would harm or disfigure some one intentionally or on purpose because they are mad...needs to be reported and NOT practicing!!! I wish you lotsa luck...and pray your scarring get better!!!
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Sorry taken so long to reply I will do that and file that.. I look horrible.. I am going to post photos I hate the way I look All I wanted was eyes done.. He should just give me my 3000$ back and we part ways.. But he won't .. So I will do what you say.. And I am not happy with the 500$ obiagi kit I had to purschase.. Thanks for helping me
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I'm so sorry for your experience. I'm glad you mentioned the doctors name. Very important for us to know. Another avenue you may seek is a complaint with Medical Quality Assurance. I had a very bad experience as well and permentantly scarred from a laser from DR. Rototari's PA KRISTIN OCCHIOGROSSA. She burned me with a laser on PURPOSE because she was MAD!!! (she was running behind and forget to do some sunspots) and She literally turned into NURSE Hatcher. I have been living with what looks like cigarette burns on my face that are so deep the pigment is gone and the DR.Rototari refuses to see me. She intentionally held laser in areas not even to be worked on as I felt the burning. I so hope your skin can be corrected over time. Mine cannot. I have gone to several dermatologist etc.. and after a year they get worse and whiter. Its very frustrating because you want these Doctors to be ACCOUNTABLE!!! these things weren't not accidents..but NEGLIGENCE!!! They shouldn't be practicing if they don't know what they are doing. If you have any other suggestions for me to as to how to get the word out and get this Kristin Occhiogrosso and Dr. Rototari's license suspended let me know!.
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Thanks for the update, sorry to hear you are not happy with your results :(

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Wow.. Well I guess I am going to have to go there today and get some answers, I called last week 2 times and today is Tuesday and no reply. I am thinking of placing some ads in the paper and see if I can find some more women who have had these problems with them.. Thank you for sharing with me, and yes I heard he was a good doctor. He really is with the BA but they both knew I wanted my eyes and never explained the Laser Process and still won't.. I Go back August 27 and it probably won't go to well, but he will continue to see me since I paid for all this. Please let me know if you know anyone else and send me a private message and I will start and contact a lawyer and see if we can file some sort of lawsuit because they are giving wrong procedures and screwing up people's faces. Yes Julie runs that office and controls Dr.Zeig, sad!! He needs to be in charge!! He is the doctor all she is a Licensed Estihician. So all she allowed to do is give peels, facials but nothing major, so I need to find out what all she has done, because it the law.i have my license in Kentucky and we were required to have 1000 hours and Indiana is only 700. But anyway, thanks for sharing and sorry to hear about you I am trying to post some pictures but something seems to be wrong with my page. Like I said,if you have any friends have them send me a private message and I will get back to them. Take care
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Hello, By now I am assuming is 5 months post, I just read your story today and I can understand your frustration, I've done treatment gone bad and its very scary,I once did a mesotherapy in miami where I had to travel every weekend to see those horrible people whom injected me some other products instead of mesotherapy , my family doctor had to bail me out from that one, it was by far the worse I've ever done, it was in my inner thighs and the pain, burn ,itch ,desperation was terrible endless nights of horror. The doctor in miami didn't know what she was doing, imagine injecting a strange liquid into my body when I was under the impression was what I asked for which is known for years to be safe and effective in burning body fat. Well my expenses were crazy, suffering and pain. Luckily we recover and that's what is going to happen with you. You are beautiful so no matter how your outer skin looks now it can recover, I am a skin specialist and by all means I am not intending in replacing any doctors advise , I don't exercise it although I hold my licenses however I have a great knowledge and apply to myself as I have skin issues due to problems in my ovaries which makes the skin unpredictable. I rely a lot on natural healing remedies, I say when you had the terrible burns simply aloe straight from the plant would given you more relief and faster healing leaving you with less scars, getting now to the dermatology side, if you get a prescription strength hydroquinone your skin will get rid of the dark areas and gives you even tone in approx 5 months. I believe your best move be seek the help of a dermatologist, And find a reliable spa where they can offer different skin solutions to get your skin clear. I read in one of your postings that you were peeling that can be good, exfoliate is an excellent way of getting rid of dar spots, vi peels are a good choice I guess for when your skin be totally healed. No worries you will look great at the end of this bad experience from which you should only keep the good lectures. The skin is amazing, very appreciative so apply true healing products don't go by the fancy names. More money to waste, simply aloe, lemon juice to brighter skin tone once your face is recovered, vitamin C , reliable exfoliating agents and or peelings , micro derma ration eventually will do the magic. I suffer from acne breakouts and went crazy in 2009 when it all started, it was a doctor error to proscribe me an antibiotic I am highly allergy to, he got scared and injected me steroids which got my hormones messed up, then a year later had problems in the reproductive organs and ovaries Althoghter leads to bad skin, as you can see in my pics sometimes I am smooth and clear others like a hyena , what's important is to learn in how to deal with it, do your research and don't do any procedures unless you are sure is the right for you. I say your Eyelid Surgery or Blepharoplasty will be a better choice, yes it is not a piece of cake but with the right doctor you will walk away laughing out loud. I will do it in a few more years, I know that's the solution for the skin that's fallen around the eyes. For now Dysport is keeping my eyes (lids) wide open,brighten And bigger smiles. Maybe an option for you??
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I went to Dr. Zieg before he married Julie, she was just an employee there.. He was a good man and a great doctor, but I think since he married her things have changed DRAMATICLY ... She does talk you into doing things that you don't really want to do ( even before he married her, and now she's much more aggressive! ).. I wanted a lower face lift and ended up with lipo under the chin (that I haven't been satisfied with) .. They always tell you that it can take up to a year to see finall results, but it never got any better, as a matter of fact, I think it looked its best right afterwards before the swelling went completely away... I'm so sorry you went through so much.. I hope you are better soon and find a new doctor to do your eyes.. Thank you for posting your story and the photos for us all to see the true results of this procedure...
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This story just breaks my heart, you poor thing. I honestly dont think your face looks that bad, but that's probably also because i didn't see your face much before the proceedure. I hope that if you do seek legal action you have a good outcome, and that your face continues to heal and get better. On a different note your boobs look absolutely amazing! Xx
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Well thank you.. I pray everyday.. I just wish I had done my eyes and weren't talked into this face laser procedure. I keep posting and there is a couple of before pictures, it's very depressing to me, but with god and support of my family and friends and this community, I make it.. :-)
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Thanks so much for offering your opinion on your doctor.

With more detail about your experience - such as tips for getting good results, pros/cons, before & after photos - our team can add your story to the laser surgery  community.

As the community manager, I'm asked all the time to keep encouraging people to share more details, so please accept this as a well-intentioned request from thousands.

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your welcome!! I am so happy that I have found this Community and hopefully help other women when it comes to PS. I feel as if I my voice can be heard and help, then I sleep better at night. As women we put our trust in Doctors and look at them as someone that will be honest and Help us, not lie and hurt us. I really wish there was a way that we could make them more honest, but I believe with this Community OUR VOICES WILL BE HEARD and THE PS will change the way they do business and maybe lose clients due to there LIES.
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