DO NOT DO LIPO DISSOLVE

I got my 1st treatment in September of 2006. I...

I got my 1st treatment in September of 2006. I just came home from my 6th one. They first tell you that you will have 6 treatments and ONE month after your last one, you will be measured, weighed and your pictures will be re-taken to see if there were any progress. If you arent happy you will have to go through 3 additional treatments at no cost. Now, on my last one, I get told they want to see me after TWO months, not ONE. And I asked okay then I will only have to do 3 more to complete my agreement and if it doesnt work and I am not 100% I get my money back? NOPE! NOW, they tell me I might have to go up to 12, that is 6 more! Im sure they only do this because they think people will just get fed up and walk away from it. I dont know about everyone else but I paid 6,000.00 for three sections to be HAPPY! Not unhappy. I left crying and frustrated, not because of the injections (which are highly painful by the way) but because I am frustrated. Please people, do not get this done. If you have 4-5k laying around, get the actual liposuction done. Its worth it. I will NEVER tell anyone to get this done. I feel that it didnt work. And if I am not happy after the 9th one, like I signed my contract for, you better believe I will not just keep my arms crossed. I hope to meet someone who can file a law suit against them or something. This just isnt right.
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Hi all. Unfortunately, I'm another frustrated customer of Monarch MedSpa. I actually had the SmartLipo/LipoSelection procedure performed on my abs and "love handles" earlier this year. While there is a very slight difference, it certainly wasn't worth the money. I went to the Rockville, MD office. DON'T GO THERE! Trust me. I wish there was a way for me to get my 1000s of dollars back. I know I can't, the least that I can do is type this message in hopes that I can persuade others not to waste their money like I did.
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I paid practically 4,000 to obtain that sleek sexy look on my lower abdomen and obliques. Not only did I pay for for 8 treatments but i purchase the vela-smooth which was a after treatment to smooth the area of accessed skin. Not only was the cost too high for poor results, but the company seized opperations and closed down before refunding the remainder of the cost that is due before my treatments ended. Please dont purchase these get rich lipo injections. It would be cheaper and less stressful to just go through the actual procedure for surgery. Not only do you save time and financial troubles but you'll end up seeing the results in 1 week.
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Hello, I just went through my first session at Monarch medspa in Rockville. Anyone out there has gone to them? If so how was it? Monarch told me that I would only need 3 sessions, my first session wasn't that bad. I didn't feel anything during and after. Any positive results out there?
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I went through 3 painful sessions of Lipodisolve at Monarch Medspa in Timonium. My target area was my back around the waist area. I was assured I would get great results. I can't tell ANY difference. I am very disappointed. Now Monarch tells me they are discontinuing this service because of unpredictable results, but they cannot give me a refund. I wish I could hear that someone got good results. Carol
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I actually just submitted both complaints to the BBB AND GE Money Bank (Care Credit). I started this particular blog (I think) so if you read above, I too did not get any results. Just submit your complaint to both places. Thats all I can advise right now.
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Anyone heard anything in the Vegas area? I still haven't even recieved a letter and am really irritated. I wish as clients we were "guaranteed" something, especially when there were NO results after several treatments! Anyone have any info?
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By the way, I also contacted the Nevada Consumer Affairs department. I submitted all of my paperwork. My contracts, the payment stub for Care Credit showing the balance owing, and any correspondence I have for this procedure. I would highly suggest you do all that you can (BBB, complain to the credit company if you financed it and NCA).
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It appears that Cathy Darling is an employee of Monarch. Don't believe the BS she is trying to sale. Below is my response to Montgomery County Court: January 25, 2008 In regards to: RECEIVE OF MEDICAL BODY SCULPTING INC -SALE OF MEDICAL BODY SCULPTING INC ASSETS Circuit Court for Montgomery County, Maryland 50 Maryland Avenue Rockville, MD 20850 SUBJECT: OPPOSITION OF SALE OF MEDICAL BODY SCULPTING ASSETS Dear Sir or Madame, As a consumer and concerned citizen, I am writing this letter respectfully to oppose the sale of Medical Body Sculpting (MedSculpt) assets to Monarch. On May 15, 2007 I entered into a written contract (enclosure 1) with MedSculpt, Rockville office to receive lipodissolve treatments of three areas to include my saddlebags, flanks and mid abdomen. I paid via credit card $5760.00 (enclosure 2). After my first initial treatment which consisted of painful injections, I experienced excruciating pain, swollen nodules and severe swelling in my saddlebag area. Despite being told that I will recover from this in 2 weeks it actually took me almost 5-6 weeks to recover. Being somewhat apprehensive, and again being told by the staff that the symptoms would be less painful, I proceeded with the second treatment of my saddlebag area. After receiving the second treatment, my symptoms were even worse and more unbearable than the first treatment. On November 13, 2007 I was seen at the Rockville Office by the nurse there for the purpose of cancelling my remaining treatments and requested a refund. After speaking with the nurse, Ms. Veronica Armfield, the office manger informed me that I will receive a refund in the amount of $4600.00. She stated that due to the Thanksgiving holiday, I will be contacted by the Accounting Dept at Tyson’s corner to process my refund. On November 26, 2007,(enclosure 3) I sent Ms. Armfield an email informing her that I had not heard anything for the accounting dept. I marked the email with a read receipt in which it was reported that she read the email. After calling the accounting department numerous times with no response, I finally receive an email on November 28, 2007 stating that my refund will be processed in 20 days (enclosure 4). After waiting the 20 days, I started calling the accounting office and again no response. I decided to file a complaint with the Better Business Bureau (enclosure 5). On December 17, 2007 I received a letter (enclosure 6) from MedSculpt informing me that they were unable to refund my money at this time due to their financial status. Around January 10, 2008, I received the letter (enclosure 7) about the pending receivership between MedSculpt and Monarch. As you can see, I feel that I was deceived and a sense of fraud was committed against me by MedSculpt. In those letters, MedSculpt mentioned several times of not being able to refund my money which is an absolute breech of contract. I also think it is very arrogant of MedSculpt to think that it should not be held accountable to its contracts and the language stated in it. I am a hard working individual who values every penny I earn and feel that MedSculpt should honor it contracts with those requesting a refund, before it is allowed to release it responsibility/relief to another company. Monarch only wants to take only half of responsibilities/duties which does not include refunds. I respectfully request that the sale of MedSculpt’s assets to Monarch be denied until MedSculpt settle all refunds as stipulated in their contract. Thank you for your time and consideration into this matter. Respectfully,
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Hello everyone, I am going for my first treatment with Monarch Medspa. I will let you know how it goes. If I see the same faces or if they are new ones. So far I am excited. I have seen results from what medspa has done, but still would like to receive the rest of my treatments to see how much better I can look. I will keep you posted.
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How did your treatment go at Monarch? Which office did you go to? Do you mind telling me what area you had treated? I am interested in purchasing some lipodissolve sessions myself and am nervous now that I'm seeing all these negative online reviews. They have a special but only until the end of Feb where I can buy one area and get one 50% off. I'm interested in my inner and outer thighs so it's perfect. Thanks for your advise!
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I am wondering if anyone would be interested in sharing their experiences with a major newspaper. If you are, please email valeriecampana@hotmail.com with your name and and telephone number and I will make contact with you early next week.
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My advice is contact Dr. Scott Spear, Director of Plastic Surgery at Georgetown. He was Chairman of the Medsculpt National Medical Advisory Board. I signed up for treatments because of his effective endorsement, interest in Medsculpt.
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FYI, blocking the transfer of the MedSculpt facility lease from MedSculpt to Monarch MedSpa can only decrease your likelihood of ever receiving a refund. MedSculpt does not have any money with which to reimburse patients requesting refunds. Having Monarch take over the Rockville facility is separate from the company's ability to repay creditors. The company is selling its assets to generate funds to repay creditors, including patients. The company behaved responsibly by arranging to have another provider continue treatments, and by selling assets to raise money. This process takes time. Impeding the company's efforts to provide treatments for patients who want it, and raise funds to repay patients who want a refund will almost certainly have the unintended consequence of leaving MedSculpt with no means by which to repay creditors.
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I received my letter of the pending receivership between MedSculpt and Monarch. For those of you who requested a refund in accordance with your contract and are now told that you may or may not get it, please file a written objection preventing the receivership/transfer between the two companies at the Circuit Court of Montgomery County. I think it is very arrogant of MedSculpt to think that it should not be held accountable to its contracts and the language stated in it. I am a hard working individual who values every penny I earn and feel that MedSculpt should honor it contracts with those requesting a refund, before it be allowed to release it responsibility/ relief to another company. Monarch only wants to take half responsibilty/duties which does not include refunds. The objections need to be filed before 28 Jan. Otherwise we will be out of our money. For those of you who are continuing with the treatments, again I wish you the best but if you could file as well that would be great, becuase you could end up in the same situation if Monarch goes out of business. It just the right and fair thing to do. Thanks
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Well for those of you who are proceeding with the treatments, I truly wish you the best of luck. I just what the money that I am owed back...thanks
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Hey, I got some great information for everyone from the Medsculpt reciever The new provider is Monarch MedSpa. You can schedule appointments by calling 410 252-2391. You should receive a letter within the next day or two with more information; however, you may call that number to arrange to have your treatments completed. MedSculpt Receiver Good luck to everyone hope the treatments work out.
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Just a FYI - saw a commercial that reveal does lipodissolve (www.reveal.com). I wonder if they are being looked at as another provider...
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Hi - like most of you, I received my letter right before Christmas too. I had actually been trying to get an appointment for a 2nd treatment. I paid for 2 areas (one I paid up front, the other I financed). So, what specifically should be our next steps? Like Felicia said, could this be a class-action lawsuit? I saw some of the advice folks have posted from consulting lawyers, but i think it is ridiculous that we are all out thousands of dollars. The letter was very vague about whether there would be another provider or not. Also, the email to request a refund was a yahoo address, so I am just wondering how legit the "request" is. I have not sent an email yet, because I would like to maybe get more treatments, if possible. At the same time, if I can't, then I definitely want my money back. Looking forward to hearing if anyone has any additional advice...
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In response to Extremely Dissatisfied, I called the US Bankruptcy Court in Alexandria, Virginia, and Medsculpt has not filed yet for Bankruptcy. The clerk of the court told me I can check back in a few weeks, but so far they have not filed. The clerk also stated that many companies try and restructure. I called Medsculpts Virginia number and a recording said they are in receivership, and I looked that up on Wikipedia and that is a different option for companies so that they do not have to do the bankruptcy route. Unfortunately for those who will be listed as a creditor to get a refund may not get all their money back. I also financed for two different areas (treatments), but after all the pain I canceled one area and got a refund (thank God) before all this mess started with the company going out of business. I have said prayers for all of us because this is really unfair.
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Interesting reading on lipodissolve treatments found at http://www.allure.com/magazine/2007/11/fat_melting. I truly hope that this company did not intentionally deceive anyone but as I continue to do more and more research, I feel that I was deceived. I thinking maybe this is something that the state's attorney may want to look at.
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I emailed the address posted and still have not gotten a response. I spoke with a lawyer who checked both Maryland and Virginia and could not find where the company has filed for bankruptcy. Does anyone have any more information. I really don't think that it is fair that we are out of our money yet this company was founded by Gary F. Jonas who is a professor at John Hopkins and probably a rich guy. Does anyone has any more incite to this...thanks
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I got this info from medsculpt receiver about further treatments: If you would like a fourth treatment that can be arranged through the new provider that has agreed to continue treatments for MedSculpt patients in the Rockville location -- 11400 Rockville Pike. If not, your name will be added to the list of patients requesting a refund, but there is no guarantee that there will be sufficient funds to make those payments. The company is disposing of its assets with the goal of making funds available for creditors, but there can be no assurances made at this time. Patients will be notified when the agreement between MedSculpt and the new provider has been approved by the courts. MedSculpt Receiver
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Hello, in regards to ny blog posted December 14, 2007, I finally received the following response via in regards to my refund below: Dear Ms. XXXXXX: This letter is to inform you that at this time we are unable to refund to you the money you paid for treatments with MedSculpt. We hope to be in a position to do so in the near future. Due to circumstances beyond our control, MedSculpt must close its doors and cease operations. The company will be selling its assets over the next few weeks to generate as much cash as possible to pay our creditors under the supervision of the courts. Your name will be added to the list of creditors. A receiver will be appointed by the courts who will make recommendations to the court as to which creditors will be paid, how much and when. This process will take some time, so please be patient. If you have any questions you can e-mail the receiver at medsculptreceiver@yahoo.com. We apologize for the inconvenience we know this will cause you. We hope you can appreciate the situation we are in, and we want you to know that at no time did we try to deceive our patients. At every juncture, we told the truth. We want you to know how we arrived at this unfortunate point the company’s life. On October 26, 2007, MedSculpt received a letter from an attorney writing on behalf of BB&T Bank, stating that the company no longer would be permitted to use the remaining balance of $750,000.000 of our term loan. This was not due to non-payment, but based upon a subjective determination of adverse material change in the company’s financial condition. The letter was the first we heard that the bank had concerns. We repeatedly requested a meeting. They finally conceded, and on November 9, 2007, we met with officers of the bank and asked them to reconsider their decision. They refused. As a result, our circumstances became dire. We drastically cut staff and costs to enable us to continue treating patients. The management team either is donating its time or working full-time for half salary, and two concerned shareholders lent the company money to pay staff to continue doing treatments. But those measures were not enough to keep our doors open. So we redoubled our efforts to find an investor willing to invest in us, to provide a bridge loan or purchase substantially all assets of the company. In the last six weeks, we have approached all of the lipodissolve providers who could possibly be interested in investing in MedSculpt or purchasing our assets. We also made presentations to a variety of venture capital firms that invest in early-stage companies. Our chairman, Warren Rustand, used the resources of his investment company to search for an investor for MedSculpt. We had discussions with a variety of private investors who had the resources to at least provide bridge financing. The urgency of our need for capital, the current general investment climate, and the reduction in consumer confidence during this quarter all worked against our efforts to find an investor. Nonetheless, we were in discussion with a venture firm that expressed a sincere interest and indicated they were drafting a term sheet for an investment large enough to allow the company to go forward. In the midst of these discussions fig., Advanced Lipo Dissolve Centers, announced the closing of all of its centers, and that it was filing for bankruptcy. This did not help our potential investors feel confident in investing in this sector. On December 12, we heard from the VC firm with which we were in discussions that they would not invest. We cannot tell you how hard we worked to try to keep our doors open, or how saddened we are by this turn of events. During our year of operations we met so many wonderful people, our very special patients among them. Please know that if we could continue we would. In the meantime, we thank you for your patience as we move as quickly as the court allows to dissolve the company, sell our assets, and submit to the courts the list of creditors. Sincerely, The MedSculpt Executive Management Team I am going to seek some legal counseling in regards to my rights. Wish me luck and BEWARE.... I wonder if this would be a good case for a class action lawsuit...please respond if you received treatments either at the Rockville or Tyson's Office...Thanks
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I was a patient at the Tyson's Corner office. I got the notice on Christmas Eve in my mail box. Not really sure what to do now ... that said, I found the linkedin page for the office manager. http://www.linkedin.com/pub/5/553/368 I wonder if she has any insight into what the heck is going on.
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I too received my letter from MedSculpt on Christmas Eve. Nice touch on MedSculpt's part! :0P I contacted Capital One whom I financed my procedures with and they basically told me there was nothing they could do as they had received notification that MedScuplt had filed bankruptcy and were unable to make contact with them. They told me my only option was to add my name to the list of creditors seeking restitution for services paid for but not rendered. This all seem so unconscienable in that a service was promised, payment made in good faith and now nothing but "Oh sorry your screwed out of thousands of dollars -we liked you and wish you well". Anyone else with any better advise???
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