“Do not do lipo dissolve”
Lipodissolve: NOT worth it
Pain: Worst possible
I got my 1st treatment in September of 2006.
I just came home from my 6th one.
They first tell you that you will have 6 treatments and ONE month after your last one, you will be measured, weighed and your pictures will be re-taken to see if there were any progress. If you arent happy you will have to go through 3 additional treatments at no cost.
Now, on my last one, I get told they want to see me after TWO months, not ONE. And I asked okay then I will only have to do 3 more to complete my agreement and if it doesnt work and I am not 100% I get my money back? NOPE! NOW, they tell me I might have to go up to 12, that is 6 more!
Im sure they only do this because they think people will just get fed up and walk away from it. I dont know about everyone else but I paid 6,000.00 for three sections to be HAPPY! Not unhappy. I left crying and frustrated, not because of the injections (which are highly painful by the way) but because I am frustrated.
Please people, do not get this done. If you have 4-5k laying around, get the actual liposuction done. Its worth it. I will NEVER tell anyone to get this done.
I feel that it didnt work. And if I am not happy after the 9th one, like I signed my contract for, you better believe I will not just keep my arms crossed.
I hope to meet someone who can file a law suit against them or something. This just isnt right.
Jun 6, 2007Comments and replies (50)





unregistered guest
10 Jun 2007
I started treatments in june of 06 in Overland Park at the advanced lipo dissolve they changed there name to FIG now.....I also had lost nothing....I feel like it is causing me to gain weight also......Im 24 years old im not over weight and was also a perfect canidate they told me. They talked me into doing the swan program........I requested a refund in feb of 07 and found out the end of march I was approved for my full $10,000 and it could take up to 60 days to recieve.......it is now june 1st 2007 and have yet to see any of my money. They keep giving me the run around. I was told 10 weeks ago my account is in accounting and when my money is credited back to my account they will call me and to stop calling them.....I don't think they acually give your money back....I have contacted the better business bureau and the attorny generals office today so hopefully someone can help me out here.......UPDATE: Finally after 5 months I recieved my money back........after finding out they were turned in the sent the money imediatly! Tell them you can not take the pain anymore and get loud and cause a scene and they will do wnatever they can to make you happy
unregistered guest
12 Jun 2007
Well I was on the Swan program so I had completed 7 treatments in my upper abs 9 in my lower abs 7 in my inner thighs 7 love handles 6 upper back 1 in my arms (Hurt too much and still was tender a month later) 6 in my face Chin and lower cheek area I went to bbb.com and typed in advanced lipo dissolve center and or fig. BBB didn't require me to submit anything but the attorney general wanted copies of everything...I recieved my money back before I needed to submit anything. Oce you submit to the bbb the company has 10 days to reply is what I was told. I also called and worned them I had turned them in and an employee said she would have done the same thing if she was me. As for the contract you should have gotten a copy the day you were treated or payed for the services...If you know of someone at the office that you went to enough call and ask for them and tell them what is going on and if they can help you deal with the corprate office....That is what I had to do since you cant find any one to trust in st. louis...they were all rude to me and were never helpful what so ever....I lady from my office tried to be helpful but she was never able to find out anything more than I could. I would just turn them in to the bbb and let them handle it and then call them and tell them you were tired of the run around and you turned them into the bbb and to be expecting a letter from them and see how quick they are to refund your money. When I submitted for my refund they said I was working on too many areas at once......They cut me back to one area my lower abs and told me if I finished one area up to 9 and it didnt work they would give me my money back. The last 2 times I went in they injected 30cc in my lower abs, the fianl time I could not sit down right after the was finished injecting me I was in the worst pain I had ever felt I still had nodules from the time before that......They sent in a nurse to do a laser treatment and all she could say is wow she really got you this time....I got really loud and told her I guess this is the price i gotta pay to get a f-in refund from this place....Then I heard people talking in the other rooms asking what was going on and explaining how its not always 100% effective in all patients but if you follow the program and don't see any results you can submit for a refund and if you folloewd the program you could recieve some.....not all of your money back......they then moved me into another wing so no one else could hear me...I had to go in the next day to have another laser treatment done and I was taken into a room as soon as I walked in and put into a corner away from everyone else. they also gave me a prescription that nocked me out and made me sick when I woke up. I could not even move my head w/o feeling sick. Im just glad its all over with....Good luck to you and hopefully you will see your money soon!
unregistered guest
13 Jun 2007
I have a quick question. Why cant I see any complaints on the BBB? I looked up fig.com...I input the address from here in Vegas.....there is nothing! Help!
unregistered guest
14 Jun 2007
They have changed there name it used to be advanced lipo dissolve centers go to bbb.org click on search business and type in advanced lipo dissolve and or fig and they will come up
unregistered guest
14 Jun 2007
Dont put in an address just type in the name most complaints go to the corprat locatoin since all the offices claim they have nothing to do with refunds once they are submitted
5 posts
1 Jul 2007
BBB Reliability Report The Better Business Bureau® Serving Eastern Missouri & Southern Illinois 15 Sunnen Dr. Suite 107 Saint Louis, MO 63143 314-645-3300 www.contactbbb.org Advanced Lipo Dissolve Center 2150 Schuetz Rd Saint Louis, MO 63146-3538 Telephone: (800) 994-5476 The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB. . Principal: Manager Customer Contact: Manager File Open Date: September 2006 BBB Membership: This company is not a member. Additional DBA Names Lipo Dissolve Fig Customer Experience Based on BBB files, this company has an unsatisfactory record BBB Definition: unsatisfactory record - A company has an "unsatisfactory business performance record" with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern BBB Definition: pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business. of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark. with the Bureau due to one or more unresolved BBB Definition: unresolved - The company failed to resolve the complaint issues. complaint(s). The BBB has received numerous complaints on this firm that performs a medical proceedure to help reduce fat. Complainants primarily allege that the procedure was ineffective and caused swelling and pain, improper billing and difficulty obtaining refunds. These allegations are reflected in the complaint statistics below. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The Bureau processed a total of 53 complaints about this company in the last 36 months, our standard reporting period. Of the total of 53 complaints closed in 36 months, 50 were closed in the last year. Advertising Issues BBB Definition: Advertising Issues - Claims alleging print or electronic media advertised claims or practices misrepresent the service or product offer. Resolved BBB Definition: Resolved - The company resolved the complaint issues. 1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. Contract Issues BBB Definition: Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract. Resolved BBB Definition: Resolved - The company resolved the complaint issues. 1 - Company resolved BBB Definition: resolved - The company resolved the complaint issues. the complaint issues. The consumer acknowledged acceptance to the BBB. 1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. Unresolved BBB Definition: Unresolved - The company failed to resolve the complaint issues. 1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process. Billing or Collection Issues BBB Definition: Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices. Resolved BBB Definition: Resolved - The company resolved the complaint issues. 3 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. Administratively Closed BBB Definition: Administratively Closed - The BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution 1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer. Sales Practice Issues BBB Definition: Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements. Administratively Closed BBB Definition: Administratively Closed - The BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution 1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer. Service Issues BBB Definition: Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service. Resolved BBB Definition: Resolved - The company resolved the complaint issues. 1 - Company resolved BBB Definition: resolved - The company resolved the complaint issues. the complaint issues. The consumer acknowledged acceptance to the BBB. 3 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. Unresolved BBB Definition: Unresolved - The company failed to resolve the complaint issues. 1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process. Administratively Closed BBB Definition: Administratively Closed - The BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution 1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer. Guarantee or Warranty Issues BBB Definition: Guarantee or Warranty Issues - Claims alleging failure to honor the terms regarding guarantees or warranties. Resolved BBB Definition: Resolved - The company resolved the complaint issues. 2 - Company resolved BBB Definition: resolved - The company resolved the complaint issues. the complaint issues. The consumer acknowledged acceptance to the BBB. 4 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. Unresolved BBB Definition: Unresolved - The company failed to resolve the complaint issues. 1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process. Administratively Closed BBB Definition: Administratively Closed - The BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution 2 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer. Product Issues BBB Definition: Product Issues - Claim alleging a product does not meet the expectations of the complainant, including defective merchandise. Resolved BBB Definition: Resolved - The company resolved the complaint issues. 1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. Administratively Closed BBB Definition: Administratively Closed - The BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution 1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer. Refund or Exchange Issues BBB Definition: Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services. Resolved BBB Definition: Resolved - The company resolved the complaint issues. 3 - Company resolved BBB Definition: resolved - The company resolved the complaint issues. the complaint issues. The consumer acknowledged acceptance to the BBB. 14 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. Unresolved BBB Definition: Unresolved - The company failed to resolve the complaint issues. 5 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process. Administratively Closed BBB Definition: Administratively Closed - The BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution 5 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer. Licensing This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met. Company Management Additional company management personnel include: Robert Moore - President Manager Additional Addresses, Telephone Numbers, and Fax Numbers Additional Addresses 16647 Chesterfield Grove Road Chesterfield, MO 63005 15 The Boulevard Richmond Heights, MO 63117 3860 South Lindbergh, Ste 108 Saint Louis, MO 63127 Additional Phone Numbers Tel: (636) 898-4200 Tel: (314) 480-6600 Additional Fax Numbers Fax: (636) 898-0939 Fax: (314) 480-6601 -------------------------------------------------------------------------------- Report as of July 1, 2007 Copyright© 2007 Better Business Bureau®, Inc. If you choose to do business with this company, please let the company know that you contacted the Better Business Bureau for a report. BBB reports may not be reproduced for sales or promotional purposes. The information in this report has either been provided by the company or has been compiled by the Bureau from other reliable sources. As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time. This was taken from http://www.stlouis.bbb.org/commonreport.html?compid=310042750 There is several different listings for the company so you have to break it down by state
1 post
3 Jul 2007
I have not had a problem with them at all and enjoy the staff there. I so far have gotten my moneys worth with my upper abs. If anyone is complaining about the pain, please do get liposuction i am sure the 6 week downtime will make you think twice. Lipodissolve is not for the sevearly over weight. Its for those that cant rid of the bulges of fat diposits. If you continue on a healthy diet and excersice, then you will def see the difference. I have met people that buy diet pills but dont go on a diet. Are at the gym for 2 hrs and eat all kinds of crap and complain about the results they get, but honestly, a fit body is not easy for most! If you are not gona completley commit to a healthy diet and excersice and do this program then you are wasting your money and not them. I am so far completley satisfied and have no complaints on them what so ever!
unregistered guest
10 Jul 2007
I always think it's interesting when you get a blog like this one, that criticizes a dubious medical procedure - then you get one person who says it's great, after about two weeks of conversation. And the comments are usually filled with typos, so it will look legit. Not that I'm accusing babyangel55 of anything, but still...
unregistered guest
12 Jul 2007
I am in the same boat! I have had 5 treatments and have taken a break for the summer (they told me that the medicine stays in your system for up to 6 months) I gained 10 lbs during these treatments and didn't do anything different than I have been doing for 3 years since I had my son (and I am not overweight). They don't tell you that the "Medifast" should be part of the program when you sign up. I did that for 6 weeks and didn't lose it. They told me the same thing. That it is a "results" guaranty not a "satisfaction" guaranty. I paid for 6 and told me I would have to do up to 9, wait 2 months and then go back. I wish I would have done the real surgery!
unregistered guest
7 Oct 2007
It seems as if most of these complaints are against one particular lipodissolve center. i just signed up with medsculpt in tysons corner, virginia and have not found any complaints against them. does everyone here think it is possible that this "fig" place is particularly bad? has anyone tried chin/neck treatments? i keep reading that it is particularly effective for these areas, but that is from the company's own information. would love to hear what someone on here has been through.