“DO NOT DO LIPO DISSOLVE”

I started treatments in june of 06 in Overland Park at the advanced lipo dissolve they changed there name to FIG now.....I also had lost nothing....I feel like it is causing me to gain weight also......Im 24 years old im not over weight and was also a perfect canidate they told me. They talked me into doing the swan program........I requested a refund in feb of 07 and found out the end of march I was approved for my full $10,000 and it could take up to 60 days to recieve.......it is now june 1st 2007 and have yet to see any of my money. They keep giving me the run around. I was told 10 weeks ago my account is in accounting and when my money is credited back to my account they will call me and to stop calling them.....I don't think they acually give your money back....I have contacted the better business bureau and the attorny generals office today so hopefully someone can help me out here.......UPDATE: Finally after 5 months I recieved my money back........after finding out they were turned in the sent the money imediatly! Tell them you can not take the pain anymore and get loud and cause a scene and they will do wnatever they can to make you happy

Well I was on the Swan program so I had completed 7 treatments in my upper abs 9 in my lower abs 7 in my inner thighs 7 love handles 6 upper back 1 in my arms (Hurt too much and still was tender a month later) 6 in my face Chin and lower cheek area I went to bbb.com and typed in advanced lipo dissolve center and or fig. BBB didn't require me to submit anything but the attorney general wanted copies of everything...I recieved my money back before I needed to submit anything. Oce you submit to the bbb the company has 10 days to reply is what I was told. I also called and worned them I had turned them in and an employee said she would have done the same thing if she was me. As for the contract you should have gotten a copy the day you were treated or payed for the services...If you know of someone at the office that you went to enough call and ask for them and tell them what is going on and if they can help you deal with the corprate office....That is what I had to do since you cant find any one to trust in st. louis...they were all rude to me and were never helpful what so ever....I lady from my office tried to be helpful but she was never able to find out anything more than I could. I would just turn them in to the bbb and let them handle it and then call them and tell them you were tired of the run around and you turned them into the bbb and to be expecting a letter from them and see how quick they are to refund your money. When I submitted for my refund they said I was working on too many areas at once......They cut me back to one area my lower abs and told me if I finished one area up to 9 and it didnt work they would give me my money back. The last 2 times I went in they injected 30cc in my lower abs, the fianl time I could not sit down right after the was finished injecting me I was in the worst pain I had ever felt I still had nodules from the time before that......They sent in a nurse to do a laser treatment and all she could say is wow she really got you this time....I got really loud and told her I guess this is the price i gotta pay to get a f-in refund from this place....Then I heard people talking in the other rooms asking what was going on and explaining how its not always 100% effective in all patients but if you follow the program and don't see any results you can submit for a refund and if you folloewd the program you could recieve some.....not all of your money back......they then moved me into another wing so no one else could hear me...I had to go in the next day to have another laser treatment done and I was taken into a room as soon as I walked in and put into a corner away from everyone else. they also gave me a prescription that nocked me out and made me sick when I woke up. I could not even move my head w/o feeling sick. Im just glad its all over with....Good luck to you and hopefully you will see your money soon!

I have a quick question. Why cant I see any complaints on the BBB? I looked up fig.com...I input the address from here in Vegas.....there is nothing! Help!

They have changed there name it used to be advanced lipo dissolve centers go to bbb.org click on search business and type in advanced lipo dissolve and or fig and they will come up

Dont put in an address just type in the name most complaints go to the corprat locatoin since all the offices claim they have nothing to do with refunds once they are submitted

BBB Reliability Report The Better Business Bureau® Serving Eastern Missouri & Southern Illinois 15 Sunnen Dr. Suite 107 Saint Louis, MO 63143 314-645-3300 www.contactbbb.org Advanced Lipo Dissolve Center 2150 Schuetz Rd Saint Louis, MO 63146-3538 Telephone: (800) 994-5476 The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB. . Principal: Manager Customer Contact: Manager File Open Date: September 2006 BBB Membership: This company is not a member. Additional DBA Names Lipo Dissolve Fig Customer Experience Based on BBB files, this company has an unsatisfactory record BBB Definition: unsatisfactory record - A company has an "unsatisfactory business performance record" with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern BBB Definition: pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business. of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark. with the Bureau due to one or more unresolved BBB Definition: unresolved - The company failed to resolve the complaint issues. complaint(s). The BBB has received numerous complaints on this firm that performs a medical proceedure to help reduce fat. Complainants primarily allege that the procedure was ineffective and caused swelling and pain, improper billing and difficulty obtaining refunds. These allegations are reflected in the complaint statistics below. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The Bureau processed a total of 53 complaints about this company in the last 36 months, our standard reporting period. Of the total of 53 complaints closed in 36 months, 50 were closed in the last year. Advertising Issues BBB Definition: Advertising Issues - Claims alleging print or electronic media advertised claims or practices misrepresent the service or product offer. Resolved BBB Definition: Resolved - The company resolved the complaint issues. 1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. Contract Issues BBB Definition: Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract. Resolved BBB Definition: Resolved - The company resolved the complaint issues. 1 - Company resolved BBB Definition: resolved - The company resolved the complaint issues. the complaint issues. The consumer acknowledged acceptance to the BBB. 1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. Unresolved BBB Definition: Unresolved - The company failed to resolve the complaint issues. 1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process. Billing or Collection Issues BBB Definition: Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices. Resolved BBB Definition: Resolved - The company resolved the complaint issues. 3 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. Administratively Closed BBB Definition: Administratively Closed - The BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution 1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer. Sales Practice Issues BBB Definition: Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements. Administratively Closed BBB Definition: Administratively Closed - The BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution 1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer. Service Issues BBB Definition: Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service. Resolved BBB Definition: Resolved - The company resolved the complaint issues. 1 - Company resolved BBB Definition: resolved - The company resolved the complaint issues. the complaint issues. The consumer acknowledged acceptance to the BBB. 3 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. Unresolved BBB Definition: Unresolved - The company failed to resolve the complaint issues. 1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process. Administratively Closed BBB Definition: Administratively Closed - The BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution 1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer. Guarantee or Warranty Issues BBB Definition: Guarantee or Warranty Issues - Claims alleging failure to honor the terms regarding guarantees or warranties. Resolved BBB Definition: Resolved - The company resolved the complaint issues. 2 - Company resolved BBB Definition: resolved - The company resolved the complaint issues. the complaint issues. The consumer acknowledged acceptance to the BBB. 4 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. Unresolved BBB Definition: Unresolved - The company failed to resolve the complaint issues. 1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process. Administratively Closed BBB Definition: Administratively Closed - The BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution 2 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer. Product Issues BBB Definition: Product Issues - Claim alleging a product does not meet the expectations of the complainant, including defective merchandise. Resolved BBB Definition: Resolved - The company resolved the complaint issues. 1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. Administratively Closed BBB Definition: Administratively Closed - The BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution 1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer. Refund or Exchange Issues BBB Definition: Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services. Resolved BBB Definition: Resolved - The company resolved the complaint issues. 3 - Company resolved BBB Definition: resolved - The company resolved the complaint issues. the complaint issues. The consumer acknowledged acceptance to the BBB. 14 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. Unresolved BBB Definition: Unresolved - The company failed to resolve the complaint issues. 5 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process. Administratively Closed BBB Definition: Administratively Closed - The BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution 5 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer. Licensing This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met. Company Management Additional company management personnel include: Robert Moore - President Manager Additional Addresses, Telephone Numbers, and Fax Numbers Additional Addresses 16647 Chesterfield Grove Road Chesterfield, MO 63005 15 The Boulevard Richmond Heights, MO 63117 3860 South Lindbergh, Ste 108 Saint Louis, MO 63127 Additional Phone Numbers Tel: (636) 898-4200 Tel: (314) 480-6600 Additional Fax Numbers Fax: (636) 898-0939 Fax: (314) 480-6601 -------------------------------------------------------------------------------- Report as of July 1, 2007 Copyright© 2007 Better Business Bureau®, Inc. If you choose to do business with this company, please let the company know that you contacted the Better Business Bureau for a report. BBB reports may not be reproduced for sales or promotional purposes. The information in this report has either been provided by the company or has been compiled by the Bureau from other reliable sources. As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time. This was taken from http://www.stlouis.bbb.org/commonreport.html?compid=310042750 There is several different listings for the company so you have to break it down by state

I have not had a problem with them at all and enjoy the staff there. I so far have gotten my moneys worth with my upper abs. If anyone is complaining about the pain, please do get liposuction i am sure the 6 week downtime will make you think twice. Lipodissolve is not for the sevearly over weight. Its for those that cant rid of the bulges of fat diposits. If you continue on a healthy diet and excersice, then you will def see the difference. I have met people that buy diet pills but dont go on a diet. Are at the gym for 2 hrs and eat all kinds of crap and complain about the results they get, but honestly, a fit body is not easy for most! If you are not gona completley commit to a healthy diet and excersice and do this program then you are wasting your money and not them. I am so far completley satisfied and have no complaints on them what so ever!

I always think it's interesting when you get a blog like this one, that criticizes a dubious medical procedure - then you get one person who says it's great, after about two weeks of conversation. And the comments are usually filled with typos, so it will look legit. Not that I'm accusing babyangel55 of anything, but still...

I am in the same boat! I have had 5 treatments and have taken a break for the summer (they told me that the medicine stays in your system for up to 6 months) I gained 10 lbs during these treatments and didn't do anything different than I have been doing for 3 years since I had my son (and I am not overweight). They don't tell you that the "Medifast" should be part of the program when you sign up. I did that for 6 weeks and didn't lose it. They told me the same thing. That it is a "results" guaranty not a "satisfaction" guaranty. I paid for 6 and told me I would have to do up to 9, wait 2 months and then go back. I wish I would have done the real surgery!

It seems as if most of these complaints are against one particular lipodissolve center. i just signed up with medsculpt in tysons corner, virginia and have not found any complaints against them. does everyone here think it is possible that this "fig" place is particularly bad? has anyone tried chin/neck treatments? i keep reading that it is particularly effective for these areas, but that is from the company's own information. would love to hear what someone on here has been through.

I paid around $5700.00 to treat three sections at the Bethesda, MD office. Due to the procedures being very painful, I decided to cancel after my second injection. Additionally, I was not happy with the results. I was informed by the office manager there that I will get a refund from the Tyson's office in 5 days. It has been almost 30 days and I have yet to get a refund. Therefore, I submitted a complaint to the Better Business Bureau to help resolve this matter. By the way, I was told that the company was sold and that's why my refund was taking long. Frankly, I could care less that the company got sold because I feel that it should not have anything to do with my refund. My next step is to seek legal action and exposed them for their poor business practices. I would not recommend this company to anyone. This company is a disgrace in my opinion.

Hello, in regards to ny blog posted December 14, 2007, I finally received the following response via in regards to my refund below: Dear Ms. XXXXXX: This letter is to inform you that at this time we are unable to refund to you the money you paid for treatments with MedSculpt. We hope to be in a position to do so in the near future. Due to circumstances beyond our control, MedSculpt must close its doors and cease operations. The company will be selling its assets over the next few weeks to generate as much cash as possible to pay our creditors under the supervision of the courts. Your name will be added to the list of creditors. A receiver will be appointed by the courts who will make recommendations to the court as to which creditors will be paid, how much and when. This process will take some time, so please be patient. If you have any questions you can e-mail the receiver at medsculptreceiver@yahoo.com. We apologize for the inconvenience we know this will cause you. We hope you can appreciate the situation we are in, and we want you to know that at no time did we try to deceive our patients. At every juncture, we told the truth. We want you to know how we arrived at this unfortunate point the company’s life. On October 26, 2007, MedSculpt received a letter from an attorney writing on behalf of BB&T Bank, stating that the company no longer would be permitted to use the remaining balance of $750,000.000 of our term loan. This was not due to non-payment, but based upon a subjective determination of adverse material change in the company’s financial condition. The letter was the first we heard that the bank had concerns. We repeatedly requested a meeting. They finally conceded, and on November 9, 2007, we met with officers of the bank and asked them to reconsider their decision. They refused. As a result, our circumstances became dire. We drastically cut staff and costs to enable us to continue treating patients. The management team either is donating its time or working full-time for half salary, and two concerned shareholders lent the company money to pay staff to continue doing treatments. But those measures were not enough to keep our doors open. So we redoubled our efforts to find an investor willing to invest in us, to provide a bridge loan or purchase substantially all assets of the company. In the last six weeks, we have approached all of the lipodissolve providers who could possibly be interested in investing in MedSculpt or purchasing our assets. We also made presentations to a variety of venture capital firms that invest in early-stage companies. Our chairman, Warren Rustand, used the resources of his investment company to search for an investor for MedSculpt. We had discussions with a variety of private investors who had the resources to at least provide bridge financing. The urgency of our need for capital, the current general investment climate, and the reduction in consumer confidence during this quarter all worked against our efforts to find an investor. Nonetheless, we were in discussion with a venture firm that expressed a sincere interest and indicated they were drafting a term sheet for an investment large enough to allow the company to go forward. In the midst of these discussions fig., Advanced Lipo Dissolve Centers, announced the closing of all of its centers, and that it was filing for bankruptcy. This did not help our potential investors feel confident in investing in this sector. On December 12, we heard from the VC firm with which we were in discussions that they would not invest. We cannot tell you how hard we worked to try to keep our doors open, or how saddened we are by this turn of events. During our year of operations we met so many wonderful people, our very special patients among them. Please know that if we could continue we would. In the meantime, we thank you for your patience as we move as quickly as the court allows to dissolve the company, sell our assets, and submit to the courts the list of creditors. Sincerely, The MedSculpt Executive Management Team I am going to seek some legal counseling in regards to my rights. Wish me luck and BEWARE.... I wonder if this would be a good case for a class action lawsuit...please respond if you received treatments either at the Rockville or Tyson's Office...Thanks