Went in for Minor Scaring Left with in the Worst Condition my Face Has EVER Been in - Danville, CA

I went to Elite MD hoping to get rid of some old...

I went to Elite MD hoping to get rid of some old acne scars. I started first with ALL of their products and a facial. I kept the instructions in the same drawer as my products and used them exactly as instructed to. I came back in for a couple of peels and laser to get rid of the scars my face started to break-out I went back in for another facial and peel still my break-out only worsen. I have NEVER had clusters of white heads all over my face! I travel for work and wrapped a scarf around my face the whole time! I was so embarrassed my face was peeling, scarring, swollen, full of white and black heads, I was miserable like this for over a month. I came back from my trip and made another appt. I had injections, antibiotics, more products, chemical peels, vitamin a peel, mask, and an extraction. After Thousands of dollars later and months of torture and embarrassment I am left with pimples all over and discolored skin. My face looks like I have a beard all around my mouth and chin is discolored!

At this point I would do anything just to go back to the way my skin was before I ever walked in to Elite MD. Every treatment that was done here was advised and recommended from the staff at Elite MD. I did everything they recommended... How could this happen my boyfriend looked at me this morning and the first thing he said is how sorry he was that this has happened to me. The fact that he looks at me and feels sorry really put a dint in my self esteem. I'm not myself I've never felt so insecure.

Very disappointed.

Bay Area Dermatologist

1 out of 5 stars Overall rating
3 out of 5 stars Doctor's bedside manner
2 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
1 out of 5 stars Time spent with me
1 out of 5 stars Phone or email responsiveness
1 out of 5 stars Staff professionalism & courtesy
2 out of 5 stars Payment process
5 out of 5 stars Wait times
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Comments (6)

Hey there, I experienced breakouts after a peel and it was because of the Aquaphor which is cosmogenic, it blocked my pores, so I switched to a very light moisturizer. I 'm not sure if your breakouts had anything to do with the topicals they were recommending to you.
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I am so, so sorry to hear that you are experiencing such a bad breakout. :( I definitely understand how self conscious that can make you.

How long has it been since it started? Also, I would be curious to hear if you have changed anything else (like did you go onto a different form of birth control, go on or off any other medications, change your diet, etc.). The only reason I ask that is because I have acne and have always been told that the breakouts around the "beard" area is hormonal.

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I have discoloration around my mouth not acne scars. As far as the breakout I have not changed my diet the only thing that changed was my dermatologist. I broke out for almost 2 months and I still have some breakouts but I switched to proactive and quit all of Elite MD's products and am seeing major improvment with the breakouts. Unfortunately my skin seems to be permanently damaged.
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I'm so sorry to hear its looking like some permanent damage. :( Its good that your skin is improving though. Hopefully the discoloration will fade with some time. Is it kind of a red/purple color from where the big blemishes were?

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Yes it was purplish where the big blemishes were...
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I would think there would be hope those would fade overtime then. Take a look at the answers to this Q&A, it sounds like it can certainly take a while for them to fade, but that they usually do.

Hyperpigmentation from Acne on Face, Back and Chest. What To Do?

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