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POSTED UNDER Lumineers REVIEWS

I Regret Ever Having Lumineers - Dallas, TX

ORIGINAL POST

I chose Lumineers to help fill in some of the gaps...

ReasonableGal
$10,000

I chose Lumineers to help fill in some of the gaps in between my front 4 teeth. I had previously cosmetic bonding that was slowly wearing away after over a decade of no issues.

I was intruigued by the advertising that Lumineers didn't have to shave down the original tooth - like traditional veneers. Also the "three short visits" was appealing as well.

What a lie.

The first batch that came in had one broken - so it had to be remade. The first batch that was installed took a very long time and my gums were lacerated- and the dentist had to drill into the Lumineers to shape them - particularly the big front tooth (the other big front tooth arrived broken). The big front tooth had a strange indention in them - to look "natural" . But my original front teeth did not have indentions to begin with - so I felt like I had horse teeth.

So I am as perplexed as other reviewers - you know these are made in a lab -why do they have to be adjusted so much at the dentists' office? I was told that the lab technician they normally request left the company.

Another one did not have the right symmetry with the other mirrored tooth. When the broken one was cemented - the dentist used a different colored cement - so it was darker than the other 9 teeth. A week later when I had the contacts in between the teeth released (that's a fancy term for removing the left over cement in between the teeth) a third Lumineer mysteriously had a horizontal crack through it.

After that visit - I still had some rear teeth that did not have the left over cement removed - so I was unable to floss. When I forced myself to floss with a floss aide - a fourth Lumineer popped off. I was livid.
I thought - wow - I spent 10k and my smile is uneven in color/hue, there is a symmetry issue on one tooth, one fell out after flossing, and one has a horizontal crack through it.

I asked my dentist to remove all of the Lumineers and start over which he agreed to do. I'm still waiting to have the new ones installed. Lumineers my natural bell shaped teeth as not being workable with the Lumineers. So my dentist did what I didn't want to do - shave my natural teeth down. They aren't shaven down as much as a traditional veneer but they look awful.

It's now been a month and I still haven't received the new batch of Lumineers. My dentist office told me that the Lumineer company is going through a "quality control" with my batch since I've had issues - so they will take even longer to deliver them to me.

I completely regret ever buying Lumineers. They break, chip, crack and an exceptional amount of time has to be reserved for prepping the teeth, installing the Lumineers, releasing the contacts in between the teeth (which can take two or more visits), and if you have any issues - you then have to reserve time to start the whole process over.

I know my experience is not over yet. I will update once I have the new ones in.

I honestly can't recommend my dentist because had I been informed upfront about possible issues that could occur (apparently one of his family members had a bad "batch") I would have reconsidered ever buying Lumineers.

Replies (40)

February 6, 2011

Hi Reasonable,

Thanks for the review. I'm so sorry this has happened to you. Are you going back to a different dentist to get them fixed? Yes, do please keep us updated on ho everything goes, which hopefully it will be good. 

Thanks,

-Britt

February 6, 2011
It's the Lumineers product that is substandard. I am going to give this dentist and Lumineers one last try to make things right. He offers a 5 year warranty but who has time to multiple endless trips to the dentist office? Had I known how many things could go wrongwith them I would have never considered Lumineers. They should be sued for false advertising.
February 6, 2011

Well at least there is a warranty and you don't have to pay for all new ones. It still sounds disappointing, but at least there's a little light at the end of the tunnel. Please keep us updated.

-Britt

June 16, 2011

I'd agree with the review, I had lumineers fitted 4 years ago at a cost of nearly £10k and now I'm considering having them all removed and proper veneers fitted. I had constant problems with two of them popping off (8 visits back to try and correct), the colour is not natural, they make my teeth look bulky and my teeth naturally discolour easily and you can see this in the gaps between my teeth. I have two that have fractures in them and another 4 that have chipped. Don;t touch them.

September 23, 2011
You may not have to pay for the Lumineer, but you have to pay the dentist to put them back on again. Minus $19,000 in Atlanta!!!!!
July 21, 2011
Dear Reasonable, You have been a very patient patient. It sounds like your dentist is not very experienced with Lumineers. Our office has used Lumineers for decades, and have learned how to obtain good results. At this late stage, let me advise you that the bonding agent Lumineers supplies for the veneers is weak & turns yellow over time, as does any "dual cure" bond. We use "Choice 2" from Bisco to bond our Lumineers which is light cure only, giving the dentist more control, easier cleanup, and does not yellow over time. I would choose to use a bond that doesn't turn your veneers yellow over the supplied bond even if it voids the warranty.
July 22, 2011
The third set that I had installed - the dentist thinned out my teeth to be more rectangular in shape. Lumineers said that my teeth were bell shaped and it affected the shaper of the veneers. The third set is definitely thicker, whiter and haven't yellowed yet. The bad news is that in July two of my back veneers fell off ( I had a buy 8 get 2 free, so I have 10 veneers on my top teeth). I'll ask my dentist about the Choice 2 from Bisco, that's very helpful. Also my dentist offered a 5 year warranty but the Lumineers site says "lifetime warranty". Not sure about why there is a difference.
April 11, 2012
Lumineers are advertised as min or no prep at all, I dont know why they advertise that because a good dentist will need to prep them depending on your teeth and the thickness of your teeth. If you have thick teeth to begin with then your teeth need to be prepped. If your teeth are thick and it is not prepped your teeth are going to appear bulky and look fake and thats not the results you want and the only thing good about not being prepped is they can be removed but why would someone want them to be removed in the first place look at the price of how much they cost. If you knew they would look like this you would never want them. Your dentist should of explained this to you. Sorry for your trouble and disappointment hopefully you can find a better dentist who can fix your problem and its very important to go to a dentist who did hundreds of these cases with actual pictures of people who had these procedures. Im sorry but I would never let a dds shave of my real teeth If Im uncertain of there work I m unhappy with my teeth and Im trying to save up for veneers for my top teeth I think its important to wait to research different dentists before you go ahead with it because you cant get your old teeth back and you dont want to waste all your money and then have to get it redone because you are unhappy with the outcome. And dont look at the price when picking a dentist remember it is true you get what you pay for. Go to someone who has a good rep that may be more expensive but look at it this way if its cheap it cant be that good and if you go to the cheaper place your going to wind up having to paying double the amount of money.