BEST experience ever!! Better than my...

BEST experience ever!! Better than my beloved/trusted docs in USA. I saw Dr. Giberto Galvez for 3 root canal treatments and Dr. Irma Gavaldon for 3 crowns. I also was seen buy Dr. C. Moran for my fittings.temps. These are the best docs I have seen EVER. I am a dentalphob… bad history…Ocean dental is THE BEST clinic I have EVER been to. I love my endo/dentist in town here, but Irma and Gilberto found problems… they seem to have better technology and are so gentle. I actually fell asleep during my root canals (Dr. Galve.) My crowns are perfect… I wish all my teeth were as fine!

?I needed 3 root canal treatments...

I needed 3 root canal treatments on molars and 3 crowns. I could not afford to get the work done in Minnesota. I researched many dental clinics in Mexico and decided on Ocean Dental in Cancun. Not only did I get the work done we had a family vacation and still saving so much money. Less than 1/3 the cost and I received the highest quality care from caring outstanding professionals. I was treated

?We are a single income family...

We are a single income family and there was NO way we could afford to almost $8,000 for 3 root canals/crowns. My root canals at Ocean Dental were $250 each, free X-rays, consult, $300 for core build up and $450 for porcelain fused to zirconium crowns. (they cut me a deal on the crowns due to a miscommunication.) I cannot express how good I feel about choosing Ocean Dental! The information and communication prior to my visit was above and beyond was I expected. They answered every question and anticipated my every need. Ocean Dental is my clinic and I am planning on having an implant done there too.


All 3 crowns were done incorrectly and were off in bite, size, shape and color. The root canals were done properly - thank God!. I suffered for months after the treatments and had to pay my dentist to adjust the bite so I didn't have constant major pain daily (9 months) and the crowns were so bulky they rubbed on my tongue and cheek making me feel nauseous all the time. Then, one of the offending crowns came off! I had to fly back to Cancun for the crowns to be redone (guaranteed work). I planned the trip with enough time to ensure they fit well and were perfect. It was a complete nightmare having the crowns removed and I was left with sharp (like razor blades) areas of the crown/glue that sliced my tongue so bad that I couldn't eat, talk to drink anything without major pain - my glands became swollen and I felt ill (for a full WEEK). The new set of crowns they made were awful and Dr. Irma spend hours TRYING to make them fit. Dr. Irma broke one of my teeth forcefully pushing the ill fitting crown on over and over, but did not talk about it and repaired the tooth. Dr. Irma kept typing to make these crowns fit onto my shaved down teeth - they did not fit. Dr. Irma then said to me; "PERHAPS YOU ARE SOMEONE WHO CANNOT BE SATISFIED!" She also keep saying (not directly to me) that the one crown was "perfecto" and it shouldn't be taken out. I could not believe how rude and unprofessional this woman had become. It was NOT my fault her lab screwed up once again. I was so uncomfortable and angry. Not one word about my swollen tongue or an apology. She then said all the crowns would need to made again to make me happy (yeah, sure… it is because they did not FIT… I would have had 6 days left to make sure crowns were good but was now left with ZERO days for adjustment as the clinic was closed my last day there. I ended up with a young dentist, Dr. Sanchez who is AMAZING!! It took over FIVE hours to adjust the crowns so they would fit and the crowns are so much better in color, fit, size! I still don't understand why it would take so long to adjust crowns because molds are taken. In the US the crowns fit almost perfectly upon initial fitting with small adjustments made to the bite. During this five hour crown fitting Dr. Irma was in and out as she had to take all Dr. Sanchez's patients and she did not address me AT ALL - not a hello, nothing - passive aggressiveness that was uncalled for and so completely unprofessional. I did question the color to Dr. Sanchez as i wanted the crowns to be right this time and I heard Dr. Irma say they were close enough and nobody would see them anyway as they were way in the back….. What the hell!! I was told she said she would not work on me because I was too picky! This is completely false and unbelievable to me. I was there because the work performed on my teeth was poor… wrong and then I get treated like it was all MY fault!! I was happy I ended up with Dr. Sanchez who is very careful and a perfectionist and not hostile Dr. Irma! This is only a portion of experience and if you would like to talk more about it, please email me.

Dr. Gilberto Galvez and Dr. Irma Gavaldon

THE BEST CLINIC! I am from Minnesota…I can't afford dental work in the USA… researched and then took a leap of faith… I found THE BEST ENDO SPECIALIST AND DENTIST! Hey, I love pros at home (they called me before I left) I had the best experience and outcome. I actually fell asleep during my root canal treatments (3) because the Doc was so gentle, Big window looking out at a lagoon with coconut trees - I needed zero drugs. Less than 1/3 from MN prices! Dr. Irma is soooo caring and precise! Best docs and best experice1

1 out of 5 stars Overall rating
1 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
2 out of 5 stars After care follow-up
4 out of 5 stars Time spent with me
3 out of 5 stars Phone or email responsiveness
1 out of 5 stars Staff professionalism & courtesy
3 out of 5 stars Payment process
3 out of 5 stars Wait times
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