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Only those in a similar situation will understand...

Only those in a similar situation will understand how frustrating and emotionally exhausting the process and wait for a breast reduction truly is! At 18, I decided I was fed up with my G cup breasts. Insecurities were extreme, I suffered bursitis in both my shoulders and prolonged back issues. After my initial consultation with Dr Lawrence in early 2013, I knew immediately after meeting her that things would not go well. The lack of eye contact and her abrupt nature was very off putting, but, in so much pain, I agreed to be placed on her waiting list. A year and a half later, and in the wait for my health insurance waiting times to wave, I receive a call from her receptionist telling me I had "reached the top of the list and dr Lawrence was ready to operate." Of course, I got my hopes up. After canceling my shift, having my sister extend her trip to Adelaide to attend the appointment with me, and a 45 minute drive, I was ridiculed, embarrassed and absolutely devastated by the end of my 3 minute consultation. Dr Lawrence showed NO compassion, professionalism or courtesy for my situation. I was told she "only had times in May 2015" and was quite blatantly told that if it interfered with my studies that I should look else where. It didn't end there. After trying to negotiate with the doctor, she took me out to the waiting room, where patients, reception staff and others were all very aware of what my procedure was and how I wouldn't be able to attend at that time. So unprofessional. I have been in a medical course for only a year and know better than that. It was the end of the line for me when she said "you can call and cancel it if it doesn't work", she slammed her pen on the desk, and closed her office door on my face.
I was absolutely disgusted. I even felt sorry for the receptionists who could tell that the service provided was NOT of a professional standard. All I could think was "how did this woman even pass the UMAT, the medical interview and how does she practice in a job she clearly hates?"
There is no way in hell that I would let that woman lay hands on me. Especially after being told that my breasts "would probably still be asymmetrical after my surgery." Isn't that the reason we have the surgery? To eliminate all these issues that are causing us pain and insecurity? How this Dr handles patients with much more severe cases -breast cancer survivors etc- actually unsettles me. I will never return to this Dr, nor will I allow any of my family or friends to the belittled in the hands of someone who is meant to help you.

Provider Review

Physician
1 Jetty Road , Brighton, South Australia