Treatment Provider
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I would like to state regarding my care during the...
Provider Review
I would like to state regarding my care during the pre and post operative periods from, Jayme, Christina, John, Joanna, Nicole, Valerie, Jim and last but hardly least, Dr. Handal.Though this past surgery was not my first, I am continuously amazed at the quality of care, amount of concern and above all unending patience extended to me by everyone as I whine about getting an appointment that coordinates with my schedule, the endless questions about each and every mark on my skin and just every minor concern in general. Nobody ever makes me feel that my concerns and questions are anything but important. Valeries pre-operative meeting was informative, relaxing and I left the office with a total lack of concerns and questions. She covered everything and made sure that I knew I could call her at any time with questions no matter how insignificant. As for post-operative care, I told Joanna at one point that she did not have to call me again because I was fine. She did not listen and continued to monitor me and I view this as above and beyond her job as she speaks with such concern and knowledge. Her calm demeanor, knowledge and compassion are the best healers. Jayme, Cristina and Nicole respond with the same compassion, concern and above all no question is too small for them as they go above and beyond to accommodate me with an answer immediately even when I tell them it can wait. Jayme your sweet voice never waivers no matter how many calls you receive. Johns smile and incredible hello, so good to see you is intoxicating and I believe that he actually missed me!! He is another member of the support group who goes above and beyond the norm contributing to my peace of mind and feeling that my care is of utmost importance. And Jim I am always amazed when I wake up feeling like I had nothing more than a good catnap. I dont know what you do but I wish you could put me to sleep every night. It is no wonder that surgeries dont take place without you. As they say, save the best for last, and that is you Dr. Handal. You have golden hands and a big heart to go with them as you extend constant compassion and display endless patience. It does not go unnoticed that you listen to your patients and manage to perform miracles even when they request you work within a budget. I know how much you did for me and it is more than appreciated. So ends my survey, but what I hope will never be an end to my relationship with the Handal Sanctuary Surgical Centre. With kind regards,