Lifestyle Lift: Stories

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LifeStyle Lift Nightmare! - Atlanta/Marietta, GA

BEWARE !  I was very disappointed in what...

BEWARE

!  I was very disappointed in what was advertised versus what I wound up with. I wanted to freshen my eyes and they talked me into a mini-lift. (The consultant indicated that I could save this much $$$1200 if I signed today.)

Both eyelids were cut differently, one was not even in the crease of my eye. One eye was cut like a cat eye with a curve on the end and the other eye was cut straight across and a pocket of fat was left to hang over the straight cut. My EARS GREW much longer and hurt constantly. The pain was intolerable. My face stayed swollen black and blue for 3 weeks. The pain, the crunching noises, the smell, there is no way to describe how horrible the experience is. When I complained about my eyes after they started to heal up and you could really tell how different they were, LSL kicked me to the curb. Their suggestion was for me to have a brow lift... that would have only made the scar on the eye that was not in the crease look even worse. The surgeon did not like being questioned on my visit to remove my sutures (which they left 1/2 of them in) about why he cut me twice behind one ear. He told me to grow up.

In the beginning I only wanted them to fix my one eye that was cut straight across & remove the fat bag. I refused to see Dr. KK after his hateful 1st visit antics. I had no idea that he did not work for LSL and that he was/is a freelance surgeon and he has his own practice closer to me than LSL in Marietta. (He also offers his own version of the “One Hour Lunch Hour Lift”) I returned to the home office thinking I signed up for the surgery with them, they would be the ones that would help me. They refused to do what I ask for. So, I asked for my money back to have my eye fixed by another doctor, again, excuse, excuse and more excuses. They kept having me drive over 100 miles to see them (5 times for follow ups + 2 original visits) to see if there was any improvement and they never took any notes nor pictures until I showed up with my husband. When my husband was with me, the General Mgr. joined in along with Dr. W. I asked for my after pictures to be taken at this time and they were.

My ears continued to hurt like a toothache. The skin felt like it was wadded up behind my ears and my lobes were stitched to my face. I could not stand to wear earrings at all for the first 5 months. I could not sleep on my side, it hurt to talk on the phone, It hurt to wear my glasses for any length of time. I just cannot explain the kind of pain, searing, stabbing and burning all at the same time. I searched for other surgeons to redo the work. Most of the doctors just shook their heads (like you big dummy). How was I to know????

I picked the LSL office due to the advertising and what the brochure promised. The before and after pictures that are shown and the endorsement of ABC, CBS, NBC and others. The endorsement of Oprah and others + Dr. K, the founder and all his talk of how safe the procedure is. The doctors credentials looked good (I did look him up on the net), the advertising was excellent but as far as the procedure, it was pure hell. Dealing with the front office and the home office was hell after the surgery. I had to have the surgery REDONE completely by a competent surgeon. I could not believe the difference! I woke up, my eyes looked almost completely normal on the 3rd day and they look the same. My ears no longer hurt and they are not long anymore and they look like they use to.

I think if I had not found this new surgeon I would have sunk into a deeper depression and no telling what I would have done to myself. I just can't believe that a company that is as large and as well know as LSL can get away with this kind of treatment of their clients. This just can't go on. I have read real horror stories and have heard even more from women too embarrassed to post. It seems like they can do whatever they want and there is no way to stop them and everybody is afraid of them. One woman told me that she was threatened with a lawsuit if she even mentioned the Dr.s name.

If I can stop one woman or man from going through what I went through, I figure that I have done them a big favor. The big selling point of not being put to sleep and that makes it so much safer is complete BS. I will never forget the stench of my own skin burning and hearing the surgeon saying over and over he was late for another appointment. My one hr. appt. took over 3 and 1/2 hours.

I FEEL like I will forever be scarred by what LSL did to me and if they offered to redo everything for free in 10 years and give me a million dollars too, I would leave the country on that day!

1-19-09 I would also like to add as of the CBS TV 46 interview that aired recently, they too are being sued by LSL. (As of right now, the videos are still up, email me if you need the link) They are saying that CBS is harming their good name they have worked so hard to build. Well, LSL, did you ever stop to think HOW HARD all of us had to work to save the money to have your lift done. And the main thing is that everything that you say in your commercial is untrue for most of us. Your lift is not CHEAP by any means. And the help I was suppose to get from the LSL founder personally, well, that did not happen either. He wound up asking me a whole lot of questions about things that were not related to my Lift at all. I will let you know more about this situation and exactly what he was asking me about at the appropriate time.


Great review?

My Doctor: Kun Kim, MD

My rating:

Doctor's Bedside Manner
Answered My Questions
After Care Follow-Up
Time Spent With Me
Phone or Email Responsiveness
Staff Professionalism & Courtesy
Wait Times

I should never had this procedure. I looked better before he touched me and I was certainly pain free, I could wear earrings before the procedure and have not been able to do so since except for very short periods of time. But I will once my ears heal from my new doc. I have also noticed that on my smile lines, I now have more that I did before the lift. Not only that, whatever they do also caused larger bags under my eyes. I do not recognize the person in the mirror looking back at me!

Comments (283)

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coachkatrina 12 Dec 2012
CAn you tell me the good doctors name
Chrystal Eckes (RealFriend) 14 Dec 2012
Dr. Kun Kim, he also has a private practice in Doraville, GA
Chrystal Eckes (RealFriend) 5 Jun 2012
Thanks for your comment, but unless you have been through this surgery & had bad results, you just don't know how hard it is to get help! Many women have been through worse, but what women do not understand is that they are being target marketed! Worse, is the fact that they are not JACHO certified or any other certified organization (in other words - non-sterile environment). We have tried many lawyers, TV stations, newspapers, etc. if anyone knows of a way to stop them, please share. I can only tell people to get 2 different consultations from a board certified facial plastic surgeon. Save now, pay later! Best, Chrystal Eckes
Sullynurse 3 Jun 2012
I have been wondering about this proceedure for some time and during my research stubbled upon this site. If this company is really that corrupt then why aren't everyone of you calling the lawyer mentioned in an earlier post. Unfortunately, people who have a degree that allows them to place the title of doctor before their name seem to think they are untouchable and beyond reproach. I know this because I work with surgeons, and although their are good ones, there are just as many a_sh_l_s out there that think they are untouchable. I am not in favor of irrational, ambulance chasing litigation but your stories are screeming class action law suit. If this is really a public safety issue then you all should work together and SHUT IT DOWN! I am very sorry for your experiences and I hope you will all find some resolve.
rensun 3 Jun 2012
Totally agree with you Sullynurse! There def should be a class action suit! Why didn't anyone do this?
opting out 10 Feb 2012
Thank you for your post - you saved me from doing this!
2trusting 10 Feb 2012
Dear opting out,
Thank God!!!!! Help us speak out!!!
rensun 9 Feb 2012
Do you see who's the new spokeswoman for LSL? I think it's really sad! (Debbie Boone)
2trusting 10 Feb 2012
Dear rensun,
Yes, it's REALLY SAD!!! I can't stand the thought of anyone else going through what we have gone through. It's truly criminal, and we all have to keep speaking out until the laws are changed to keep these type of corporate monsters from invading the medical field. They are only allowed in certain states in which the laws are so lax as to allow this sort of atrocity to occur. KEEP SPEAKING OUT!!!!!!!
Voudydi 20 Jan 2012
I also had the LSL several years ago but still remember the pain. They used to call it the lunch time lift until I told them it was definitely FALSE advertising. No one could certainly go back to work after this procedure. Mine was VERY painful and they had to KEEP giving me more anestetics. My face was swollen like a balloon and they had to wrap it completely. It continued to contain water and blood for over 10 days, which I had to keep going back for them to drain it. The bruising was awful! They only took out 1/2 of the sutures after two visits so I had to do the rest myself. My dr. kept saying "I was the luck of the draw", whatever that means, because of all my complications. I asked for my before and after pics and they said they couldn't "find them". HA. That just capped off my bad experience. PS: Mine was done in the Cumberland office. One appontment I had to drain fluid, the dr. left before I got there and the receptionist told me he decided to leave early because of his kid's birthday - so no one else saw me! Another wasted trip! Never again!!!
Chrystal Eckes (RealFriend) 9 Feb 2012
Voudydi, I see that you have had a LSL yourself... why don't you post your bio so other people will know what your experience was like and what the outcome was. You said Cumberland office? Marietta/Atlanta office? What doctor did you see and how are you doing to date? Let us hear from you. I do hope that you are feeling better. Best Chrystal
LindaN 25 Aug 2011
Dr. Castenllo located in Tampa Florida does a procedure producing fantastic results for facelifts, eyelids, double chin etc. Several plastic surgery board certifications...90 min procedure no general anesthetic...could not be happier with the results...He and his staff are wonderful..
A husband 23 Jul 2011
My wife is searching for a renewal and is considering the LSL. I read the posting that mentioned a fine paid by LSL for their employees posting false positive reviews for LSL. I Googled enough and did indeed find at least one state AG did fine them. Here is the link. www plasticsurgerypractice com/news/2009-07-14_02.asp Put the 2 dots where you know they belong in the link. I am trying to get my wife to put this off for a while until I can surprise her with a trip to Costa Rica for a facelife and tummy tuck. They have beautiful facilities, doctors who are trained in America, and hotel facilities expressly for post-surgery clients and their spouses. The rates are fantastic. This is not an advertisement for Costa Rica or Las Cumbres Inn, just an alternative for those so disappointed in the LSL methods. I will come back and post her pics when she has it done, hopefully in the next 12 months. Good luck to all.
Happy for the most part 5 Jul 2011
I hear you! It was an attack but I truly feel she was confusing me with someone else as her comments were so off base. Yes I too feel that with this type of anger it further behooves all who do elective surgery to do their research! Thnx for your comments! I would love to see a pic of you after the revision! Only if u wish too!
Chrystal Eckes (RealFriend) 4 Jul 2011
Dear Happy, Please understand that many women are so unhappy and hurt, not only physically but emotionally as well, that sometimes things are written that may be taken out of context. I really don't think 2Trusting is out to attack you personally, but perhaps she thinks that you are a poser. I am not indicating that you are, trying to give you some insight as to how some of us feel about posers (& I still think some sneak on). I think that by her posts that she has suffered tremendously and feels that there is no justice out there for her and many other people. It is a sensitive and trying subject. I explained why I leave my mummy face and hope that it serves as a warning to others that yea, you too may wear similar bandages and scars if you fail to DO YOUR RESEARCH, read each and every line on the forms that you are made to sign and for goodness sake, take the time to get a 2nd opinion. I looked again at my original purple folder and it did say that I had one year to have any imperfections fixed... they absolutely had no intention what-so-ever in fixing my face. In fact, it is a double wammy that they make that claim and then on the other hand tell you that it will take one year for you to heal properly. The math does not add up. One year to heal and one year to make a complaint, it cancels each other out. I will say this, on my revision surgery -- it did not take one year for me to heal, I felt totally different from the beginning of the procedure to the healing process and everything in between. The follow-up care was very different also. Best, Chrystal Eckes
AJJ01 1 Dec 2011
Hi Chrystal. I just read your posts and I realize this started a couple years back but I still wanted to applaud your courage for posting your experience. I am so sorry you went through that horrible nightmare. Nobody deserves that. You have helped so many people with these posts. I hope you are still doing well and happy holidays to you and your family. Warm regards, AJ from Charlotte, NC
Chrystal Eckes (RealFriend) 3 Dec 2011
AJ -- Thanks very much for your kind words. I have been gone for a while from the forum, I think there is a part of me that wishes that this were forever over but the fact is that what happened to me at LSL will forever impact the rest of my life. I hope that any person considering plastic surgery will take the time and effort to investigate the surgeon throughly and see at least two or three doctors. There is a doctors section listed here at realself and most of the surgeons offer a free or discounted consultation. And please take to heart the old saying that states "IF IT SOUND TOO GOOD TO BE TRUE, IT USUALLY IS. Best to all, Chrystal
Happy for the most part 21 Jun 2011
You have lost me. Yes I suggested chrystal change her pic to one that would show her complaint. I do however now understand the reasoning behind it. I was looking at it from a different angle but hers works also. I think chrysal is a class act and I totally respect her message. Our message is very similar in that we encourage people to research. My experience is real and my review complete. I did post pictures for crystal and others to see but have deleted them because I am a private person. I qill gladly post them for you to see. Having said all that I have no idea who you are and whatbyour experience is. When I inquired this of you you went on attack. Why? Makes me think you are only on here to instigate. If I am incorrect then please direct me to your initial posting and review.
2trusting 19 Jun 2011
Dear Happy,
Chrystal is too kind... in your estimation is wrong. She has the picture with the wrap showing the swelling and additional pictures showing the bad results. What is your problem, with the picture, really!!! I read this to my daughter and she said, "she's mean". I told her I hope not.

You did not answer back about further informing us of your experience and your doctors name, yet you have the time to get in an "enough said" snipe at Chrystal. Kind a fishy to me. It doesn't seem like you are interested in holding forth enough information to make your input truly credible.

I hope your laser surgery heals...believe me, in the after care I saw women that looked like 3lb. of raw hamberger meat. So I hope you heal without scars and the best to you.

2trusting
Happy for the most part 20 Jun 2011
Could u send me to your original post and your pictures?
2trusting 20 Jun 2011
Answering a question with a question. Yeah, when you fess up!
Happy for the most part 21 Jun 2011
I have nothing to fess up but just wanted to go to your original post to see what happened to you. I can't locate it. Mine is there for u to see and I will be glad to send u my pics.
Happy for the most part 21 Jun 2011
I am truly sorry if you feel I am on attack with you as I am not. I just want to understand what happened in your case. I also hope you are improving. I understand upset and depression over things gone wrong.
Chrystal Eckes (RealFriend) 10 Jun 2011
Ladies, for anyone interested, http://www.voiceamerica.com/episode/54316/lifestyle-lift-a-real-lift-or-a-letdown-part-1
lovely lady 28 Feb 2011
http://www.youtube.com/user/plasticsurgerytruth

there is a 9 part series on Youtube.

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