Laser Hair Removal: Stories

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Alexandrite Laser Hair Removal Burns on Upper Legs - Austin, TX

I had a laser hair removal treatment on my upper...

I had a laser hair removal treatment on my upper legs, yesterday. I have olive skin with dark hair and hate shaving the back of my thighs. I get ingrown hair and often you can see my hair under the skin so it looks like stubble.

This is the second time that I have visited this aesthetics clinic for treatment and both times have walked away with burns. They assured me after the first treatment that the aesthetician would be reprimanded for setting the laser too high, and that I would have a new, more experienced person to do the treatment the second time around. They also comped the second session.

Last time I was able to visit my dermatologist (with insurance) to treat the burns. He prescribed an ointment to accelerate the healing. This time, the burns are more mild, but I am wondering what you think. Will these heal? Are they normal and should I continue treatment and ask that the Alexandrite Laser be set to a lower setting? She had the machine set to a 12.

This time, the burns are more mild, but I am wondering what you think. Will these heal? Are they normal and should I continue treatment and ask that the Alexandrite Laser be set to a lower setting? She had the machine set to a 12.

Great review?

Unfortunately, laser hair removal is still something reserved for the wealthy. If you try to do it on a budget, you are likely to get someone who does not have the proper experience to operate the machines. If I could afford it, I would go to a dermatologist.

Comments (31)

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LaBoliviana 13 Dec 2012
JessTheLaserGirl, no they never developed a scab. They were just red, itchy and very unhappy for 2-3 weeks. I had been told that the redness would go away in 2 days. I went to a dermatologist (MD) after the session. He said the machine was set too high.
Slowhoney 13 Dec 2012
Did these marks turn into scabs? These don't look like a burn to me but a histamine response.
Houdyy 2 Aug 2012
Ooohh my how horriblee,, i was just so excited to get lazer hair removed all over.. But am having second thought seing all these things happen.. Goshh cant imagine trusting some1 thinking they're experts and mostly paying to get this done and all u get is burned and scared 4ever..! Never thought it was this Badd... I guess wats to do? Trust anyway?! Even a well trained expert can fail soo,, how can u know who to trust ur bodyy..
rfc100 26 Jul 2012
Hair removal is not reserved for the wealthy and doctors make plenty of mistakes! This site is littered with Dr. error, and I've experienced it first hand and payed a ton to so-called experts and specialists.
yaratovilla 13 Jul 2012
It doesn't look like a burn bur rather perifoliculitis which is normal after laser hair removal, the more intense and effective the treatment the more it swells around each folicule and that's what I can appreciate on your picture.
If it forms a blister then you can think that the setting were too high for the Alexandrite Laser which is very powerful.
klj333 2 Jun 2012
I should also mention that the technician made me wait 8 weeks between sessions. My appointments kept getting further apart.
yaratovilla 13 Jul 2012
Leg laser hair removal should be performed 6 to 8 weeks appart, so she was correct.
klj333 2 Jun 2012
I had 5 treatments done at a dermatologist's office. The first 3 sessions didn't hurt at all. In fact, the treatment wasn't even uncomfortable. I kept telling the technician that I wasn't feeling anything. On my 4th visit, she finally turned up the setting. I finally felt it and finally saw some results. Does this mean that the first 3 sessions were ineffective because of the low settings?
anne99 23 Mar 2013
most likely
LaBoliviana 26 Mar 2012
Well, it has almost been three years since my original post. I'm slightly offended that Nicole thought I was a man :) I guess that wasn't the best way to pose. Just wanted to let readers know that my reaction went away completely, but it did take 3+ weeks. The first time, I was told that the redness would be gone in a day or two, yet it ruined a 20 year class reunion on the beach in Key West. I was the only one who could not wear a bathing suit, and that was two weeks later. Those were the results following my first session, which were much worse than the second time. Because of the reaction (burn or otherwise) I never went back for any additional treatments. After two sessions, I will say that my upper thighs have less hair, and that I don't have to shave as often. I also wanted to clarify that, as you can see in the photos, the reaction was only on the paper thin skin which is on the inner thigh. The treatment did not have the same effect on the outer thigh or on the back. I still have a feeling it had something to do with the process. Maybe the gel that Nicole suggests would have helped. It was not used in either session. Also, I wanted to add that the pain was more than it should have been in the first ten minutes of my first session. It felt like someone was snapping a rubber band with all their strength. That lasted for about 5 minutes, before the technician sensed that I was uncomfortable. She lowered the setting from a 17 (I think) and then it was more tolerable. The photos from my first post were from the second session, when the laser was turned way down to 12. Even still, I had that reaction and it took weeks to completely heal.
anne99 23 Mar 2013
Thanks for the update. : )
Blanche Devereaux 26 Mar 2012
Oh I should add that I didn't itch (that I remember). Maybe the cream your doctor gave you is making you itch?
Blanche Devereaux 26 Mar 2012
My legs looked exactly like yours, except worse. But it never alarmed me at all. I never even thought they were burns, don't think they are? Not sure why you are upset about this? The person just put some aloe and other ointment on me and it went away in a few hours and definitely by the next day. What you are looking at is normal. The only mistake the person made was perhaps not telling you this.
alexandraes 12 Sep 2011
Try hydrocortisone cream, 1% over the counter or have your doctor give you a RX for 2%. I also get very itchy with laser on any part of my body. It goes away in less than a week.
katej 12 Sep 2011
No, I am very light and white with dark hair growth (PCOS). Which of course make these bright red angry bumps glow! It is even worse this morning. The itching is truly making me crazy.

Any suggetions?
maya1979 11 Sep 2011
from what i have read- alexandrite is for light skin people.. yag is more appropriate for darker skin tones..i guess your olive skin= darker:)
alexandraes 6 Aug 2011
Well, it looks like you are allergic to the cryogen, those do not look like burns, plus you said you felt really itchy. Just put some hydrocortizone cream or take some allergy medecine. But that is DEFINATELY not a burn.
katej 11 Sep 2011
Did your reaction go away? How long did it take? I think that is the same that I have. It looks horrible and itches soooo bad. I am taking Benadryl and hydocortizone cream. It is still really bad. I can't stand how bad it itches.
Hackensack 12 Jan 2011
I had same burns from Alexdright, I did my whole legs but butns are only on my upper tight no lower legs. Now I'm left with white spots all over.
Did you get hypopigmentation? Did it go away?
Nicole S 4 Nov 2010
I am a laser technician and have done thousands of hair removal treatments on both the YAG and Alexandrite. I don't suspect that a setting of 12 on the Alex would burn someone with LaBoliviana's skin type...and as such I am going to say it looks more like severe irritation than a burn. The fact that he is itching gives good indication of that bc typically laser burns don't hurt or itch as they heal, they just look bad. And burns are usually in the perfect shape of the laser beam...circle or square...not flush and rash-like like his legs.

I use sonogram gel on my sensitive clients. I also ALWAYS use gel on facial areas and areas with thick hair follicles. This moisturizes the surface...and offers great protection on those with skin types of Fitz 4-5 -- allowing medium skin types to be treated safely with the Alex, which is my personal favorite machine for hair removal.

Try a protective layer of gel before treatments and let me know if that alleviates the irritation.

Also, always keep in mind that while laser treatments are not painless...a treatment causing that much discomfort while it's happening should be a red flag! That is not normal. The discomfort should not continue after the laser moves away. If it does -- or it feels like a cigarette burning your skin -- then something is wrong. It should only hurt at the immediate moment it pulses -- for a moment.

While laser burns don't look good and could take several weeks/months to heal, I have never personally seen any permanent damage caused from a hair removal treatment. The skin always repairs itself and fully heals.

Good luck!
570529anon 19 Sep 2010
I am a man in my 40'S skin type III and have owned an IPL for about 12 years. My wife and I started up a HR clinic and used this machine on many patients including myself. I must have had hundreds of treatments over the years and have NOT had very good results with the intense pulse light system; the hair kept coming back. So I did my research and tried a Yag with slightly better results, but not what I was hoping for. So I decided to try the Alexandrite and after my first treatment I ended up with 2nd and some 3rd degree burns on a good portion of my middle and lower back, some on the shoulders also. This was the worse pain I have ever encountered in my entire life! My suggestions is to be extremely careful if using this class V laser. I would do a test spot of several inches first, followed up by more test spots later before doing any large area. I also would check the credentials of the practitioner before signing or allowing them to perform any treatment. It took me a very long time to heal from my injuries, and I spent countless sleepless nights because of the pain. And any compensation for this type of injury is NOT worth the aggravation. Be careful! DO your homework! Best regards.
Sharon at RealSelf (Community Manager) 20 Sep 2010

Thanks for sharing your experience. Wow -- How are your burns doing now?

jmandrixx 26 Aug 2010
it’s been two weeks now since laser hair removal treatment and I’m in Las Vegas where it’s hot enough to breed sheep! I’ve been using SPF-45 sunscreen all week but I’m still getting a little color. No adverse side effects at this point though. Honestly, there’s not much to report right now, but I’ll give a quick breakdown. Regards,
tanyadavis 1 Mar 2010
The laser setting is too high. If your skin has burned like that it is really sensitive to light. Do you take any medications?? Have you had recent sun exposure?
bbeanerbbear 16 Dec 2009
I've got my lower legs done last month as well as my underarm, bikini, eyebrows, and upper lip. She used the same settings on all of them. ALL turned out fine without a problem except for my legs. They became red, itchy, raised burn marks for 2 weeks and it's been about 6 weeks now and I have scars (which scars are very permanent on me)My hair on my legs were very thin as well. So that could have been one of the causes. So i wouldn't say the setting could have done it? It was just a strange situation. If my legs burned, then why didn't my bikini burn?

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