Dr Groff Messed Up my Eye

Over a year ago I had a YAG laser procedure to remove a vein under my eye. Most of the vein was gone basically immediately. However, I am left with permanent damage to my skin under my eye. I now have sagging, puffy skin and broken capillaries where the procedure was performed. During the healing process, the nurse was prompt and polite to respond, but I felt my concerns were not directly addressed. I COULD NOT get ahold of Dr. Groff directly during this time to discuss my concerns (which have now turned in to permanent problems).
I have before and after photos to PROVE the damage, but Dr. Groff would only look at SOME of the photos they took in house (which he showed me 2 of 5 they took that were in lighting and angles that didn't showcase the problem).
The good news is, Dr. Groff said he would use another laser to fix the telangiectasia for free, although I don't trust him anymore to do the job.
The biggest concern is the under eye bag, that I am insecure about every day of my life now. I had a problem and created a bigger problem by getting this procedure from Dr. Groff.