Fraxel Destroyed My Face - Westborough, MA

Sort by:
*Treatment results may vary

Fraxel repair permanently scarred my face. it...

fraxel repair permanently scarred my face. it burnt tracks (holes) in my skin that go all the way down to the dermis. my once poreless complextion know is covered in unsightly holes. the fraxel also breaks down the collagen and elastin causing the skin to sag. my once youthful, glowing, nearly flawless complextion now looks dull and dead. please, do not fraxel! take it from one who knows, it is destructive. the damage may not be immediately visible but months or years from now you will realize how harmful this treatment really is. it has been two years out since this barbaric treatment. i am aging rapidly and the damage continues unabated. i regret ever allowing myself to be talked into this procedure. i wake up every morning with a heavy heart for the damage that has been inflicted upon me. it's not fair!!!

Here is the name of the Fraxel Manufacturer....

Here is the name of the Fraxel Manufacturer. Report them to the BBB and FDA and whoever else you can think of. Contact them and let them know what they did you!

Reliant Technologies


Before you decide to undergo a very risky laser...

Before you decide to undergo a very risky laser treatment, do you research. Laser and IPL devices used for cosmetic purposes have caused extensive damage to the skin of numerous people. Many have been disfigured and some have even sustained nerve damage and disability. Numerous peer reviewed studies attest to the dangers of these cosmetic devices yet the public is not informed of these dangers. The science behind these devices is sketchy and many devices made it to market before they were thoroughly checked for safety. While the lasers and IPL devices are "FDA approved" this claim doesn't mean much as far as public health and safety are concerned. If you are harmed by a device you have lost the power to sue the manufacturer thanks to a decision made by the U.S. Supreme court. Please avoid cosmetic devices for your own health, safety and well-being. Nobody is looking out for your welfare but you. If you have already been exposed and suspect damage we have tried some therapies that have been helpful.

File a complaint with the FDA against these...

File a complaint with the FDA against these Harmful Medical Devices. Here is the link:

I just posted some before and after pictures....

I just posted some before and after pictures. However, I am awaiting pictures from 2 other surgeons I consulted prior to my surgery with Dr. Ahn. I have requested the photos on CD. I have also requested my before and afters from Dr. Ahn. It will be interesting to compare them.

I saw Ahn a week ago. He still refuses to acknowledge any damage. Claims everyone has pores and what I am witnessing is aging that has occurred over the last 2 1/2 years. Received the same tired and infuriating line that Fraxel doesn't do that kind of damage. He offered to e-mail me my before and after photos. I was handed a release form to sign by the receptionist. I was rushed through it. She told me where to sign and never gave me the opportunity to read what I was signing. I was so upset that I didn't think that by signing the release I could have actually been signing a paper giving Ahn permission to release my photos to anyone. I hope I was not tricked. I have e-mailed his nurse and informed her that I DO NOT authorize Ahn to release any of my photos to anyone but me. I am writing this down here so that it is on record.

I am so depressed and so devastated. I seriously...

I am so depressed and so devastated. I seriously don't know how much longer I can stand this. I swear that everyday, more and more fat is melting off my face. There is barely any fat left. My face appears long and haggard instead of soft, round and full. Over the last few days I have begun to notice that my upper lip is shrinking and getting thinner. I look like an 80 year old woman when I talk with my shrunken and wrinkled lip. How does one deal with this devastation? OMG!!! How does the person who did this to me live with himself? How can he not offer to help? What kind of a person does that make him?

How does the person who encouraged me to have this procedure done by telling my how safe it was and how "over the top," it would put me, live with herself? She will be happily celebrating the holidays with family and friends and I will be hiding out in my room crying my eyes out.

I just received an e-mail notification from the...

I just received an e-mail notification from the BBB regarding my complaint about Fraxel Repair. Here it is:

--- On Mon, 11/12/12, Better Business Bureau wrote:

From: Better Business Bureau
Subject: BBB Complaint Case#57240032(Ref#24-441287-57240032-12-200)
Date: Monday, November 12, 2012, 8:06 AM

Thank you for contacting your BBB regarding your complaint.

The complaint was received by the BBB on November 9, 2012 and has been assigned case# 57240032 in our files. Please make a note of this number.

Your complaint has been applied to the following business:
Reliant Technologies
464 Ellis St
Mountain View, CA 94043

The case has been reviewed by one of our Dispute Resolution Specialists and has now been forwarded to the business for their response. Should you hear directly from the company and the complaint is resolved, please notify us immediately.

To view the ongoing status of this case, we encourage you to visit the following site on the Internet by clicking here.

Thank you for using the services of your BBB!


Elsie Thomas

Dispute Resolution Specialist

This month marks the thrid anniversary since my...

This month marks the thrid anniversary since my face was mutilated by laser surgery. Just to update: The fat loss seems to have stopped as of last November (2012). My skin however is an entirely different story. It continues to get thinner and more crepey. The lines formed by the connecting microdot holes are increasing all over my face. The extensive damage and lines around my mouth area are growing deeper. No part of my face has been spared from the ravages of the laser. My skin has aged 25 years in the last three. Prior to Fraxel, I could look at myself in a 10x magnifying mirror and not see a flaw. Today, I am tormented and horrified just looking in a regular mirror. My face is a total mess. The damage is irreversible. Thank you, Dr. Ahn and Rebecca. Job well done!


Due to problems with RealSelf removing and editing all my previous updates (many of them years after they originally posed. I can't help but wonder who was behind that???) this will be my final update. I am now five years out from fraxel destroy that should have never, ever, ever, been performed on a person with very fine, nearly flawless skin. Any doctor who would do this to someone with nearly perfect skin is ___________________ you fill in the blanks. I have aged 25 years since this doctor that I trusted destroyed my face. At five years out, nothing has improved. I still have holes that have turned into lines, almost all the fat on my once very chubby faced was melted away. All the collagen and elastin in my skin was destroyed despite the fact that this doctor assured me that it would build collagen. Ha! Don't believe everything doctors tell you. I do not recommend laser treatment for anyone unless you have really, really, really bad pock marked, lumpy, bumpy textured skin from cystic acne. In such sever cases, the damage the laser causes may not be as bad as the original condition. I would not recommend this doctor. He destroyed my face and never did one thing to try and help. All he did was deny the damage he did. He was very condescending and lacked any sense of compassion or remorse. If you want more information please send me a personal message.
Westborough Facial Plastic Surgeon

Ahn destroyed my face with fraxel and has refused to acknowledge the damage or to help me in anyway. This has devastated my life. When I visit the office, I feel like they all think it's a big joke! There is no compassion and no empathy!

1 out of 5 stars Overall rating
1 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
1 out of 5 stars Time spent with me
1 out of 5 stars Phone or email responsiveness
1 out of 5 stars Staff professionalism & courtesy
1 out of 5 stars Payment process
1 out of 5 stars Wait times
Was this review helpful? {{ voteCountOthers + ' other' + (voteCountOthers == 1 ? '' : 's') }} found this helpful