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POSTED UNDER Smart Lipo REVIEWS

so not happy with my sonobello results - Wayne, PA

ORIGINAL POST

I would like to know if anyone received a refund...

julo8377
$3,500
I would like to know if anyone received a refund for their procedure in which you were unhappy with the results from sonobello. I am only asking for 1,000 back from the 3,500. Manager said doctor said no. THERE IS ABSOLUTELY NO DIFFERENCE IN MY CHIN. And I had lost 10 pounds after :( I should see something, right!?

julo8377's provider

Saied Talaie, MD

Board Certified Plastic Surgeon

julo8377 rating for Dr. Talaie:

Overall rating
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Answered my questions
After care follow-up
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Replies (7)

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October 12, 2014
You should post before and after pics so we can see.  After a year you should have your final result.
October 13, 2014
I just posted pics twoplusone
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October 13, 2014
Thank you!  

I don't see a difference either :(, though you do look thinner, so that's nice.  Has the doctor offered to revise the procedure, since they won't refund?
October 23, 2014
Sonobello usually includes an assurance guarantee that they will fix whatever issues you have with your procedure so request another procedure and a new doctor. I'm not surprised you won't get your money back since they include the assurance package in your purchase.
April 1, 2015
So sorry you had to go through this but hope your final surgery helped you. I also had laser lipo from a place that only does these type of procedures and had a horrible experience. After the first lipo, the healing was painful and they didn't take out enough fat so I had to get the procedure done again. I followed the after care exactly as specified and wore my garment exactly how I was supposed to. The second time I had my surgery it was a different doctor and he claimed he could fix it. Well once again...followed after care exactly how I was supposed to and same garment but a size smaller. (I was working out and eating well)Both garments had a zipper right down the front of it and when I sat down it folded in. I asked them about this and they said it's ok, so I thought nothing of it. The healing after the second procedure was worse than the first time, even though the doctor said it would be much easier. Well months after my second procedure and after all the swelling went down, what was once my decent stomach , was now about a 4-5 inch long indent about 2 inches above my belly button. My lower stomach is all indented and ripply. I contacted the company again and told them how unhappy and depressed I was about my belly and how it looked better prior to the procedures. It was a back and forth of phones calls and driving to them once a week(about 2 hrs in traffic each way) to get some non invasive Velashape something or other which should have supposedly helped with the indent and dimplyness. I went about 7 times. No change. So instead of the company offering to get my stomach fixed or refund me the money I paid, they said I would have to stop the Velashape treatments and they could only give me back $1500 of the $3500 I paid. They said my stomach looked just fine and better than before. They were just looking at pictures. I was pretty much at a loss. Stuck with a permanent blah belly and can never wear bikinis. I work out 5 days a week and eat healthy, yet my belly never changes. Its so depressing and I can't afford to get it fixed. I'm happy that some can afford to fix it and hopefully one day I will as well. I used Sonobello too. =(
April 1, 2015
Part of that somehow got in my message about surgery fixing your issue. Darn phone. Minus that part and the rest is for you
October 15, 2015
If I might ask, did you wear your compression garment religiously?
UPDATED FROM julo8377
1 year post

pics from chin lipo

julo8377

Replies (7)

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October 13, 2014
Sorry you didn't get any results from the lipo or weight loss. I can't see any difference in your chin. How unfortunate he won't refund you or do a revision. Are you considering going to a new ps?
October 14, 2014
No, not at this time.
October 14, 2014
I agree--they should be open to some kind of discussion at a minimum. What has been said thus far during the follow up visits about the progress with your neck and chin. I know it takes time for swelling to resolve, which can affect what you see in the mirror.
October 14, 2014
It's been a little over a year now. No change.
October 16, 2014
Honestly, I will never go back there again. The procedure was painful as in I think the doctor did not use enough medicine to numb me. And whatever happened to making the customer happy? I was only asking for 1,000 of the 3,500 I spent :(
October 23, 2014
I would take them to court because I don't see any results im sure you would be awarded something so u can go to a better place. Good luck!
October 23, 2014
My sister is a lawyer. I am looking into it. Thanks so much!