Treatment Provider

Jennifer Reichel, MD
Board Certified Dermatologist
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*Treatment results may vary

Ultimately satisfied with results especially looking back after so many years.

Looking at the photos today, my skin definitely looked more vibrant and smooth even in the longer term. I had deep melasma in some areas from years of not using sunscreen in CA. Plus I only had 1 treatment so the results were excellent for me. I can only comment on my experience. Dr. Reichel and staff were very responsive to concerns and questions. Yesterday I tried Clear and Brilliant so check out that review.

My skin is better for sure but still have coffee...

My skin is better for sure but still have coffee stained skin; albeit lighter. I had 1 treatment so likely better results if I went back in.

So, I have flipped and am now undecided. ...

So, I have flipped and am now undecided. Initially, the results looked awesome but now, my skin is more blotchy and dark. The melasma returned with a vengeance. So, I returned to the doctor and she agreed that perhaps I am of the small percentage that do not react well with Fraxel Dual. She is working with me to improve my skin. And for that I am both grateful and impressed with her integrity. She's got me on Obagi to see if that improves things. Will keep you posted.

Provider Review

Board Certified Dermatologist
Pacific 11011 Meridian Ave. N, Seattle, Washington
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Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

I like my doctor no matter what the result...The office was very responsive to my calls and although they forgot to follow up with me; did call me back immediately after I called to check in about the skin sensitivity and had me in immediately. Love the results! But for neck probably a waste of money, time