Reviews you can trust, from real people like you.      
How it works
  • Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
  • This multi-step process takes up to 24 hours from review submission to publication.
  • Doctors can't pay to have reviews removed or hidden.
  • Reviews are only removed at the reviewer's request or if they violate our Terms of Service.

If you have questions or believe we should re-evaluate a published review, let us know.

Sort by:
*Treatment results may vary

Update May 19, 2018

Hi everyone! I hope everyone is well. Some people asked for an update and I finally had some time to share my healing progress. I’m pretty happy with the results and I will become even more satisfied as the scar becomes white/flesh coloured. Honestly, I was pretty scared just a while back because l had done a micropigmentation and collagen microneedling session just to speed up the process of healing. I was scared because it came out redder than before and I thought it’ll never get back to the stage it was at! Thankfully, it’s healing properly. Today is my first day walking in public without my medipac, silicone tape. Let me know what you guys think!

Healing Progress

It's been approximately 3-4 months after the surgery and the scar is healing quite well. Some parts are turning white/skin coloured as I had hoped. The doctor said usually the full maturation of a scar takes 1 full year of healing. I will see her again on July 26 to check on the healing. I still put the paper tape on it everyday but now occasionally let it breathe at nighttime (after massaging the area with vitamin E cream). I like the progress so far and will keep this post updates. :)

1 more month of healing progress

Pictures of my healing progress in one month. Last time I updated was on Feb 4. The scar looks a lot more white now :)

Provider Review

Nancy Van Laeken
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

I had very limited time with Dr. Laeken during this process of tattoo excision, however, I liked her efficient personality. She makes very limited comments and was not present when I woke up from the surgery (I assume that is normal). Meeting her and the clinic staff after the surgery was a little less welcoming than before the surgery (maybe they were just in a bad mood?). She assigned me to consume Arnica Montana before the surgery, but I had a bad allergic reaction to it and apparently there is medical evidence that it reduces swelling and bruising. It is homeopathic so keep that in mind. (I was not warned about the possible allergic reactions of this medication) I did not entirely understand the breakdown of the hefty price of this surgery, but I assumed it went towards her staff's expertise and full-body anesthesia. I am overall satisfied and happy with the result of the surgery. I also wish she'd prepare certain basic materials for me like the micropore tape and arnica instead of having me buy everything when I'm already paying such a huge amount.