An Exceptional Experience

My doctor office recommended RKG as home health care since I had no one to assist me after my surgery. I contacted RKG and Kelly G (the owner) reached back out immediately to see if I would prefer a video or phone consultation; then provided details for our consultation. On the evening of our video consultation; Kelly provided me with her experience and credentials. Also, she wanted to know what procedures I was having to best provide me with how much after care I would need. Kelly told me things I would need to do before and after surgery. Additionally, she answered questions I had. Kelly made it very clear she was not trying to sell anything to me. I did not feel pressured or rushed. Based on Kelly’s professionalism, kindness, knowledge, and previous reviews from clients; I decided to book with RKG. I like that RKG allowed you time to pay your balance as well as break it up into multiple payments sources (i.e. Venmo, after pay, credit card, etc.). Also I appreciate Kelly checking on me the days leading up to my surgery. On the morning of my surgery; Kelly picked me up from my home, put my luggage in her car, and transported me to surgery. She was right there waiting next to me after recovering ? ! Kelly took me to my hotel and stayed with me for three days. For a portion of one day her employee, Christie, assisted me and was super helpful and sweet. While in RKG’s care they helped me get up and down, they recorded and dumped my drains, reminded me to eat and take meds, helped me in the shower with drains in. I only booked 3 days with RKG, but I needed 12 more hours and Kelly made it happen. She taught me how to put my garment compression on with the foams, record and dump my own drains, and how to get up/down by myself. Also, Kelly took the time to check in with me after our contract ended and I do not take this for granted because she is super busy running her company.

If you are considering surgery then do yourself a favor and hire RKG; it will be the best investment you make on yourself while recovering. You can NOT take care of yourself alone; your body will NOT allow it.