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Before and After Photos from Apex Medical Spa

Apex Medical Spa with their before and after photos of Trusculpt ID and Micro Needle RF claim "Real Patients Real Results" with the quote "below are examples of services provided for our patients and their results". Yet all photos as of yesterday can be found on other provider sites being credited to other doctors. Many were copied directly from the Cutera website. In two other instances on Facebook it looks to me like the credited doctors name that performed Trusculpt ID was blacked out and Dr. Ezeanolue’s name was inserted. I found similar for other procedures on Instagram. This gives me the illusion that he did the procedures. I have screen shots of the photos mentioned above including who I believe was the credited doctor in case admin wants to review. This remains one of the few sites where prospective customers can review a procedure like this and I don't think prospective patients should have to do image searches to avoid ending up with a loss like I did.

The Only Thing Less Fat is my Wallet.

On the day of my treatment I weighed 195 lbs. and my waist measured 38.75". Six weeks post treatment for my first follow up appointment I had lost six pounds and my waist measured 38". There was no fat loss in the targeted area that couldn't be explained by diet and exercise, certainly nothing approaching the touted 24%. Conversely since I put a few Covid pounds back on I would expect the target area to have remain relatively unchanged had permanent fat loss been achieved.
During my six week follow up visit I asked to speak with the manager Angela due to my extreme dissatisfaction. Her assistant Marilyn had taken measurements before and after just as I did. Angela played with the photos in her office for a few minutes and tried to convince me there was a change. After giving her a rather questioning glance she had the audacity to ask me if "I was maybe expecting too much" from the procedure. I told her something approaching 24% isn't too much.
At this juncture she said the procedure was still working and I should come back in 5-6 weeks. She also wrote documentation that they would consider knocking something off the price if I allowed my photos to be used for promotion or redoing the procedure.
On the morning of my 12 week follow up I weighed 187 lbs. and my waist was unchanged from the last visit. I called to confirm my appointment and the call wasn't returned. I showed up for my appointment to find a closed and locked office, the call I made then wasn't returned either.
After a few attempts to get my money returned I wrote a demand letter to Dolue David Ezeanolue, MD the owner of Apex Medical Spa and that letter went unanswered, until I had him served for small claims court. Then he hired an attorney to try and quash the case. To be continued.
Learn from my mistakes.
I would like to know who doesn't make a good candidate for the procedure and how that is determined. Assuming most people getting the procedure are looking to tone up areas resistant to diet and exercise, why doesn't it work and what method if any is the provider using to turn people away.
Get in writing what will happen if it doesn't work. Chances are you will be out money, but I would like to think reputable providers would seek to make it right or not take your money at all if you medically aren't a fit.
Make certain the provider gives you all paperwork, including written confirmation of how fat loss outcomes will be determined. 24% should be obvious visually, but any doctor should be able to come up with something more scientific than that.
Ask to speak to actual patients of the practice, at a minimum before and after photos with clinical results. Don't rely on the success photos floating all over the web or unconfirmed tales from in office workers that had it done like I did. Marilyn my technician pre-treatment said she had TruSculpt ID done on her double chin which looked pretty good. Post-treatment when I indicated my dissatisfaction she was suddenly pointing at her stomach. Her claims may be true, but I'm now more skeptical.
I spoke with three providers before doing Trusculpt ID. The highest price was a doctor that would perform the procedure herself. If I was to do it all over again I would try that. The second provider indicated he had a technician that was not doing a similar procedure correctly, so he had to redo some patients. The one I chose I never met the doctor, silly me.
I speculate there is a level of skill needed to perform this procedure correctly as much as it seems they can just hook you up to the machine, so the who probably matters.
Probably not foolproof tips, but I can't be the only one in this boat.

Provider Review

Apex Medical Spa LLC
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
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